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106
Problem
Possible causes
Possible solution
The battery is depleted. In high
temperature environments,
battery life will be shortened.
Contact the dealer to change a new battery.
If you are not able to connect
to the network, the phone will
continue to send out signals
as it attempts to locate a base
station. Doing so consumes
battery power and will
consequently shorten standby
time.
Change your location to one where the
network is accessible, or temporarily turn
off your phone.
Cannot turn
your phone
on
Battery power has been
depleted.
Recharge the phone‟s battery.
nano-SIM
card error
The nano-SIM card
malfunctions or is damaged.
Take the nano-SIM card to your service
provider for testing.
The nano-SIM card is inserted
improperly.
Insert the nano-SIM card properly.
There is debris on the
nano-SIM card contacts.
Use a soft, dry cloth to clean the nano-SIM
card contacts.
Unable to
connect to the
network
The nano-SIM card is invalid. Contact your service provider.
You are not within the
network‟s service area.
Check the service area with your service
provider.
The signal is poor.
Move to an open space, or if you are inside
a building, move closer to a window.