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About Anti-theft
Anti-theft renders this smartphone inoperable when the device is lost or stolen and the antitheft feature
is initiated by an authorized user. Per the Anti-theft legislation passed in California and Minnesota, and
supporting CTIA Smartphone Anti-theft Voluntary commitment, new models of LTE smartphones
manufactured after July 2015 are required to offer the Anti-theft functionality. Your device offers the
Anti-theft functionality under the name of Android Device Manager. If you lose you Android device, you
can use the Android Device Manager to:
Find your device:
Use Android Device Manager to show your device
‟s location.
Ring, lock, or erase a lost device:
Use Android Device Manager to remotely ring or lock your
device, erase everything on it, or add a phone number to the lock screen.
If you wish to utilize this feature, please confirm that you can access the android.com/device manager,
the URL is: https://www.google.com/android/devicemanager
Troubleshooting
If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart
below. If your particular problem cannot be resolved using the information in the chart, contact the dealer
where you purchased the phone.
Problem
Possible causes
Possible solution
Poor
reception
The network signal is too weak
at your current location, for
example, in a basement or
near a tall building, because
wireless transmissions cannot
effectively reach it.
Move to a location where the network signal
can be properly received.
The network is busy at the
current time (for example,
during peak times, there may
be too much network traffic to
handle additional calls).
Avoid using the phone at such times, or try
again after waiting a short time.