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ADSL Internet Settings

Tables

These tables are for customers whose service providers do not

supply them with the ADSL settings to connect to the Internet.

Many ADSL providers use different settings depending on the

region in which they are operating, which is why there may be

more than one setting for your service provider. We post updated
tables on our Web site. If your country is not listed in the tables

below, please consult

www.zoom.com

Note to USA customers

If your ADSL service provider is not shown below, first use the settings
for

Service Provider Not Shown

at the bottom of the table. If those

settings do not work, use the settings for the company that provides
local telephone service in your area. (Refer to page 15 for more detailed
installation instructions on entering the settings.)

Table A: USA

Service Provider

VPI VCI Encapsulation

AllTel (1)

PPPoE LLC

AllTel (2)

1483 Bridged IP LLC

August.net (1)

1483 Bridged IP LLC

August.net (2)

1483 Bridged IP LLC

BellSouth

PPPoE LLC

CenturyTel (1)

PPPoE LLC

CenturyTel (2)

1483 Bridged IP LLC

Covad

PPPoE LLC

Earthlink (1)

PPPoE LLC

Earthlink (2)

PPPoE LLC

GWI

1483 Bridged IP LLC

Qwest (1)

PPPoA LLC

Qwest (2)

PPPoA VC-MUX

SBC (1)

PPPoE LLC

SBC (2)

1483 Bridged IP LLC

SBC (3)

1483 Bridged IP LLC

Sprint (1)

PPPoA LLC

Sprint (2)

PPPoE LLC

Verizon (1)

PPPoE LLC

Verizon (2)

1483 Bridged IP LLC

Service Provider Not Shown

PPPoE LLC

Содержание ADSL X5

Страница 1: ...ur computers with Ethernet ports If one of your computers does not have an Ethernet port or if you have five computers you want to connect the X5 also has a USB port to support a single USB connection Note If your computers have Ethernet ports we recommend you use them to connect to the modem Only use the X5 modem s USB port if one of your computers does not have an Ethernet port or if you have us...

Страница 2: ...ort information If anything is missing or damaged please contact Zoom Customer Support or whoever sold you the modem In addition the package may include Phone jack adapter to adapt the phone cord to a particular phone jack certain countries only ADSL line filter s certain models only Zoom ADSL X5 Modem USB Cable Phone Cord Software CD ROM Ethernet Cable Power Cube ...

Страница 3: ...B port Note This document provides instructions for configuring Windows computers only If you have a Macintosh or a Linux computer please refer to the User s Guide on the CD Optional Network device You can connect a network device such as a wireless access point router hub or switch to the X5 modem If you plan to connect a network device be aware that you must first connect at least one of your Wi...

Страница 4: ...em The hardware connection and the modem configuration process are explained later in this Quick Start Determining which computer to install the software on depends on how the computers will be connected to the X5 If all of your computers will be connected using their Ethernet ports You can install the software on any one of these computers If one of the computers will be connected using its USB p...

Страница 5: ...e on You MUST install the software BEFORE installing the hardware Important If you need to use the X5 modem s USB option you must remove any existing USB modem drivers on your computer before installing this software On the desktop click the Start button and then depending on your computer either click Control Panel or click Settings and then Control Panel In the Control Panel double click Add Rem...

Страница 6: ...he software installation then click Next when prompted 6 6 6 6 When the installation is complete click Finish then click Exit 7 7 7 7 Close any applications that may be open then remove the CD from the CD ROM drive 8 8 8 8 Shut down the computer Congratulations You have installed the software Now continue with the next section Installing the Hardware ...

Страница 7: ...n to connect five computers directly to the X5 modem If you are using an Ethernet port Plug one end of the Ethernet cable into one of the X5 modem s LAN ports 1 2 3 or 4 and plug the other end into your computer s Ethernet port Important Do not connect additional computers or a network device such as a wireless access point router hub or switch to the other LAN ports at this time These instruction...

Страница 8: ...ing the USB port you may see a Found New Hardware box indicating the progression of the installation Typically no user action is necessary If you are using Windows XP you may be required to click Next Depending on your operating system you may also see a Hardware Installation box or a Digital Signature Not Found box You can safely ignore these messages and click Yes or Continue Anyway If prompted ...

Страница 9: ... jack Congratulations You have installed the hardware Now continue with the next section Establishing Communication Step 3 Establishing Communication You must set up the X5 so that it can communicate with your Internet service provider To do this you must use the Zoom Configuration Manager 1 1 1 1 Log in to the Zoom Configuration Manager from the computer on which you installed the X5 software a a...

Страница 10: ...odem by inserting a paper clip into the Reset pinhole in the center of the modem s back panel and holding it for five seconds Tip If you want to choose your own password you can do so later For instruction on how to do this see the User s Guide located in PDF format on the CD The User Name and Password you enter here do not serve the same purpose as any name and password that your Internet service...

Страница 11: ...following are true You already have the VPI VCI and Encapsulation settings from your Internet service provider You have a static IP address that you plan use with the X5 Only those whose Internet service provider instructs them to use a static IP address and advanced users with special configuration needs will require static IP addressing To continue configuring the modem manually skip the rest of...

Страница 12: ...sulation settings and connects with your Internet service provider This may take a few minutes because the modem must try various combinations until it finds the settings that match your service provider s 3 3 3 3 Once the modem detects your settings your VPI VCI and Encapsulation settings will appear in the table on the Autodetect page Click the Encapsulation setting to continue with the process ...

Страница 13: ... the Encapsulation setting has changed from bold to regular text These are NOT the same User Name and Password you that you used earlier to open the Zoom Configuration Manager Tip If you do not know your Login Name and Password contact your service provider and tell them that you misplaced the information If your Encapsulation setting begins with something other than PPP The EOA Interface Add page...

Страница 14: ...s If you connect successfully you are ready to browse the Web from this computer Congratulations You have established communication and your computer is now connected to the Internet If you want to connect more computers or a network device to the X5 continue with Connecting Additional Computers to the Internet on page 21 Otherwise you are done with this Quick Start Enjoy your X5 Important If you ...

Страница 15: ...iguration Manager and enter information on its Basic Setup page If you need help logging in see page 9 1 1 1 1 On the Basic Setup page ensure that the MANUAL option button is selected 2 2 2 2 Do the following depending on whether you know your VPI VCI and Encapsulation settings If your Internet service provider gave you the settings continue with step 3 below If you do not know the settings refer ...

Страница 16: ...the same User Name and Password you that you used earlier to open the Zoom Configuration Manager Tip If you do not know your Username and Password contact your service provider and tell them that you misplaced the information If your Encapsulation setting begins with 1483 Bridged or 1483 Routed The Username and Password boxes will automatically disappear from the page because you do not need to en...

Страница 17: ...omputers or a network device to the X5 continue with Connecting Additional Computers to the Internet on page 21 Otherwise you are done with this Quick Start Enjoy your X5 If You Did Not Connect If you did not connect and you are using settings provided by your service provider repeat steps 3 7 and make sure that you enter the information correctly especially your Username and Password if your Enca...

Страница 18: ...rge for a static IP address and you usually have to make a special request to get one Important If you do not know what static IP addressing is or why you would use it you most likely do not need to change the default setting Only advanced users who specifically want to use static IP addressing and or those users whose IP provider specifically instructed them to use static IP addressing should cha...

Страница 19: ...ese settings refer to the ADSL Internet Settings Tables starting on page 31 Bridge and IGMP Ensure that Disabled is selected from both drop down lists IP Address and Subnet Mask Enter the values assigned to you by your service provider for each Use DHCP Ensure that the Disabled option button is selected Default Route Ensure that Enabled is selected from the drop down list Gateway IP Address Enter ...

Страница 20: ...ect to a familiar Web address If you connect successfully you are ready to browse the Web from this computer Congratulations You have established communication using your static IP address and your computer is now connected to the Internet If you want to connect more computers or a network device to the X5 continue with the next section Connecting Additional Computers to the Internet Otherwise you...

Страница 21: ... number of Internet connections to 253 Note Depending on how many computers network devices you plan to connect you may need to purchase additional Ethernet cables The X5 comes with one Ethernet cable and one USB cable Because the X5 supports only one USB connection additional USB cables are not needed Once your initial computer has been successfully connected to the Web you can now connect the ot...

Страница 22: ...t be connecting any of your additional computers using the X5 modem s USB port If you planned to use the USB port it would already be connected to the computer on which you installed the software as explained earlier in this Quick Start 3 3 3 3 Turn on the computer 4 4 4 4 Verify that your Internet connection is working Open your Web browser i e Internet Explorer or Netscape Navigator and try to c...

Страница 23: ...or wireless access point this is typically called a WAN port 2 2 2 2 Set up your network Refer to the documentation provided with your particular network device for instructions on how to do this 3 3 3 3 Once your network is set up reboot any computer that is part of the network For example if you are connecting a wireless access point reboot any computer that will use the wireless network 4 4 4 4...

Страница 24: ...figuration Manager on page 9 If you had the modem automatically configure its settings open the Basic Setup page ensure that MANUAL is selected then select 7 from the Virtual Circuit drop down list When the screen changes to show the automatic configuration settings select MANUAL again then enter the correct Username and Password in the boxes provided Click Save Settings and Write Settings to Flas...

Страница 25: ...nable DNS is selected All fields should be blank If you are using a static IP address Verify the following depending on your computer Windows 2000 XP Ensure that Use the following IP address and Use the following DNS server addresses are selected and that the correct IP address Subnet mask Default gateway and Preferred DNS server values appear Windows 98 Me Ensure that Specify an IP address is sel...

Страница 26: ...are is connected to the Web but one or more of the additional computers I have connected directly to the modem cannot access the Internet Solution There are several issues that could cause this problem Check these items Try rebooting each computer This will allow for the computers to release and renew their IP addresses If only one of your added computers cannot access the Web ensure that it is co...

Страница 27: ... computer that is connected to the router This will allow for the computers to release and renew their IP addresses If you are using a wireless access point or a router verify that the device is using Dynamic Host Configuration Protocol DHCP This is also known as dynamic IP addressing Depending on your device this may be controlled by an Obtain an IP address automatically option If you need help r...

Страница 28: ...rehensive support information including how to reach our support experts The CD also includes a User s Guide available in many different languages containing additional information about your new modem Visit our Web site at www zoom com and select Technical Support From here you can send email to our technical support experts and or do a smart search through our intelligent database by using Smart...

Страница 29: ... Ethernet port of a powered up device Blinks when data is sent USB Lights when the USB port of the X5 is plugged into the USB port of a powered up device Blinks when data is sent ADSL Blinks when the X5 is performing its startup sequence Stays on solid when the unit has synched up with its ADSL connection Note If the light fails to switch from blinking to steady after a minute or two check with yo...

Страница 30: ...ephone wall jack USB Port that can connect the modem to a USB port of a Windows computer 1 2 3 4 LAN ports that can connect the unit to an access point a network hub or the Ethernet port of a computer The X5 has four LAN ports RESET Button to reset the modem to its system default settings necessary if communication link is lost PWR Port to connect the unit to the X5 s power cube ...

Страница 31: ...e the settings for the company that provides local telephone service in your area Refer to page 15 for more detailed installation instructions on entering the settings Table A USA Service Provider VPI VCI Encapsulation AllTel 1 0 35 PPPoE LLC AllTel 2 0 35 1483 Bridged IP LLC August net 1 0 35 1483 Bridged IP LLC August net 2 8 35 1483 Bridged IP LLC BellSouth 8 35 PPPoE LLC CenturyTel 1 8 35 PPPo...

Страница 32: ...oE LLC France 2 8 67 PPPoA LLC France 3 8 35 PPPoA VC MUX Germany 1 32 PPPoE LLC Hungary Sci Network 0 35 PPPoE LLC Iceland Islandssimi 0 35 PPPoA VC MUX Iceland Siminn 8 48 PPPoA VC MUX Israel 8 48 PPPoA VC MUX Italy 8 35 PPPoA VC MUX Jamaica 1 8 35 PPPoA VC MUX Jamaica 2 0 35 PPPoA VC MUX Jamaica 3 8 35 1483 Bridged IP LLC SNAP Jamaica 4 0 35 1483 Bridged IP LLC SNAP Kazakhstan 0 33 PPPoA VC MUX...

Страница 33: ...UX Spain Telefonica 1 8 32 PPPoE LLC Spain Telefonica 2 Terra 8 32 1483 Routed IP LLC Spain Wanadoo 1 8 35 PPPoA VC MUX Spain Wanadoo 2 8 32 PPPoE LLC Spain Wanadoo 3 8 32 1483 Routed IP LLC Sweden Telenordia 8 35 PPPoE Sweden Telia 8 35 1483 Bridged IP LLC Switzerland 8 35 PPPoE LLC Turkey 1 8 35 PPPoE LLC Turkey 2 8 35 PPPoA VC MUX UK 0 38 PPPoA VC MUX Venezuela CANTV 0 33 1483 Routed IP LLC Vie...

Страница 34: ...lyer for repair or warranty information It shall be unlawful for any person within the United States to use a computer or other electronic device to send any message via a telephone facsimile unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business other...

Страница 35: ...pment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attemp...

Страница 36: ...3524 A 27340 2004 ...

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