HydroTap Installation and Operating Instructions
Page 19 of 20
Cleaning
Do not use strong, corrosive, spray or abrasive cleaners. Clean with a soft
cloth or brush and mild soap and water.
Do not spray water over the tap as it may damage the low-voltage electronics.
Undersink units must never be located near, or cleaned with water jets.
Trouble Shooting
Symptom
Possible Cause
Solution
No LED display, no tap head
lights or, no water when tap
levers are operated.
No power.
Check power supply.
Plug is not located in power socket.
Ensure power plug is correctly fitted and switch is
turned ON.
Tap loom is not connected to
HydroTap unit.
Check loom connection.
Possible internal fault.
Contact your authorised Service Provider. (P24)
Program in OFF cycle
Check LCD for information.
No water flow from HydroTap Water supply isolated.
Check water supply is ON.
Water supply not connected.
Check to ensure plumbing connection is made.
Power supply not connected.
Check power plug is correctly fitted and switch is
turned ON.
Tap loom is not connected to
HydroTap unit.
Check for loom connection
Possible internal fault.
Contact your authorised Service Provider. (P24)
Program in OFF cycle.
Check LCD for information.
Child safety lock is ON
Deactivate Child safety lock. (see P10)
No water flow from mixer tap Faulty non return valve
Check and Replace faulty non return valves (3 &11)
Faulty restrictaflow valve
Clean and reset restrictaflow valve (item 20. P22)
Water supply not connected.
Check plumbing connection & turn water ON
No hot water from mixer
Hot tank empty - Excessive use
Wait for tank to refill and reheat (see P10)
Faulty venturi check valve
Replace faulty venturi check valve (item 3. P22)
Slow water recovery after use Filter may require replacement.
Check filter usage on LCD screen, if “filter change”
is displayed follow instructions on page 15.
Water not hot
Unit is in Sleep Mode.
Momentarily operate the HydroTap Hot lever and
wait for the Red LED to stop flashing. (see P16)
Unit has just come out of OFF cycle.
Wait for Red LED to stop flashing.
Possible internal fault.
Contact your authorised Service Provider. (P24)
Water not chilled
Excessive use, unit refilling or chilling
down to temperature.
Wait for Blue LED to stop flashing. (see P10)
Possible internal fault.
Contact your authorised Service Provider. (P24)
Alternating display messages More than one fault identified at the
same time
Record the number and type of faults
Contact your authorised Service Provider. (P24)
Hot tank overflowing
Faulty venturi check valve
Check & Replace faulty non return valves (3 & 11)
Mixer tap operation reversed
Braided hoses incorrectly fitted
Check position of Blue and White connections (P6)
