Large-scale Decoder & Sound Decoder MX695, MX696, MX697, MX699 Page 61
a hard-reset) or a replacement. Reading out and reprogramming decoders is easy with the
help of
the program "ADaPT" (from E.Sperrer, works with Zimo and some other DCC systems),
or ZSP (works with MX31ZL MXDECUP or, in the future, with MXULF or MX10)
or with ZSC (works with MXULF in the future or MX10).
NOTE: Future Zimo command stations will read decoder configurations automatically (in the
background) and make it available when needed. But is at the time of this writing (May 2013)
still future...
ADDITIONAL INFORMATION relating to submission of defective decoders:
To avoid unnecessary repair shipments it should be verified beforehand whether a
defect is in fact present. Quite a few of the submitted decoders are only configured
wrongly and all that was needed was a "hard reset" (CV #8 = 8) to get the decoder
CV’s back to the default values or the default values of a sound project.
WARNING: Sometimes defects are simulated when a loaded sound project or its in-
tegrated CV table expects a specific loco model (e.g., certain types of lighting
equipment), but the equipment is missing or not wired appropriately. Typical cases:
The light is no longer working with F0 (because the sound project has redirected the
light to another function key), or locomotive will "drive off unchecked" (because the
sound project activated a servo with a corresponding uncoupling procedure).
Note: for the individual sound projects in the Zimo sound database, there is usually
also a version that contains only the sound and no specially prepared vehicle is re-
quired.
If the problem is “only” very poor drivability, it would be of advantage to contact
before sending the decoder back. Often a simple remedy can be
found without sending the decoder back.
ZIMO can only accept decoders for repair, BUT NOT complete engines or engine
parts with a decoder installed. There are of course exceptions in problematic cases
that have to do with the interaction between the locomotive and decoder, but only af-
ter prior agreement.
The defect (or reason for return) should be described with as much detail as possi-
ble in addition to the above mentioned information required.
So called OEM decoder, such as have been installed by a loco manufacturer, should
be taken care of by them. However, ZIMO will repair these as well when sent to the
ZIMO service department. The warranty and repair conditions may of course differ
from those of the vehicle manufacturer (whether this is "better" or "worse" is rather
coincidence). Even in these cases: submit only the Zimo decoder, not complete en-
gines!
If a decoder gets exchanged, the original OEM sound project can in most cases be used in the
replacement decoder as well (if the necessary information has been submitted to us). This ap-
plies to vehicle manufacturers like Roco, Fleischmann, Wunder, Demko and many others, but
it is also possible that ZIMO does not have the sound from manufacturers that provided the
sound themselves.
"Preloaded" sound projects (see Sound Database), however, are usually NOT avail-
able from Zimo, but only the author / company who usually provides the sound only
preloaded in a decoder. Such sound decoders are therefore better sent directly to
the original supplier. Naturally if the problem is a pure hardware issue, such as a de-
fective motor or function output, it can be dealt easily at ZIMO.
Please fill out and accompany a ZIMO repair form with your shipment. Such forms
can be downloaded here:
http://www.zimo.at/web2010/sales/Reparatur-Formular_en.pdf
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