PREMIER QUATRO INSTALLATION MANUAL (Fyreye MKII) Firmware Versions: PANEL 1.84 & LOOP 3.70
Doc No: GLT-215-7-1 Issue: 1.36 Author: NJ/TE DATE: 25/05/2017
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13.3 FALSE ALARMS
If your panel is giving out false alarms, it will most of the time be caused by a fault in the detector and not the panel itself. It is more
common to have optical detectors give false alarms rather than heat detectors or call points. If you have a false alarm from an
optical detector then you should check the following:
Check that detector is free of dust or any other contaminants. Clean out with compressed air if needed.
Check the device status (see 11.8), for analogue value for detectors, V is usually about 72 for clean air and 160 during
alarm.
Check that the detector hasn’t been installed in an area that creates a lot of carbon dioxide or steam that can trigger
optical detectors. E.g. indoor carparks or shower rooms.
If a spare detector head is available, swap it with the one creating the false alarm. If the problem does not return, then
you will know that it is the head that is the issue, and it will require either cleaning or replacing.
13.4 SUPPLY FAULTS
LOSS OF BATTERY POWER OR LOW BATTERY VOLTAGE
Check battery fuse.
Check that battery connections are secure.
Check battery voltage (should be around 26-27V).
Check that the two batteries are connected in SERIES (to give double the voltage of 1 battery on its own.
Check the charger fuse.
LOSS OF MAINS POWER
Check mains fuse.
Check that main power is present.
Check charger fuse.
LOSS OF BATTERY CHARGER
Check charger fuse.
HIGH INTERNAL RESISTANCE OF BATTERY
Replace old batteries with new ones.
Other possible causes of supply faults are:-
Wrong Charging Voltage.
The charging voltage should be 27.6V off load at 22-24°C. If it has been altered, reset using potentiometer
Overcharged Batteries.
Remove the batteries and measure the voltage. If they are reading over 27.6 V then the batteries are overcharged. Try to
FAULT 0015/0021 30/06/09 09:41
MKII-AHR (1.4.24) W TYPE
TEXT : Store Room
FAULT 0004/0021 30/06/09 16:59
ZAZM-M (4.014) FAULT
TEXT : Building Unit 6
A device has been changed for one of a different type.
A device in that zone is communicating a fault condition to the panel with its analogue
value. A value that is 8 or less is usually a fault condition. (This could be a zone monitor
reporting a fault in its zone wiring, for example.)
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