2009 ZERO S / DS OWNER'S MANUAL
33
TROUBLESHOOTING
All of our motorcycles are carefully inspected before they are delivered to the customer. Even after the
motorcycles are inspected, some technical problems can occur. The following chart offers a guide to help you to
identify a problem, and if possible, fix it yourself. If you are unable to solve a problem with your Zero S/DS electric
motorcycle, take it to an authorized Zero technician at your convenience.
NUMBER OF RED FLASHES
CAUSE
SOLUTION
1
✲
Battery High Voltage
Check battery size and condition and reset charger (interrupt AC
power for 15 seconds).
2
✲ ✲
Battery Low Voltage
Check battery size and condition and reset charger (interrupt AC
power for 15 seconds)
3
✲ ✲ ✲
Charge Timeout caused by battery pack not reaching
required voltage. Charger output was reduced due to
high temperatures.
Check connections.
Operate charger at a lower ambient temperature.
4
✲ ✲ ✲ ✲
Check Battery: battery could not be trickle charged up
to minimum voltage.
Check for shorted or damaged cells.
5
✲ ✲ ✲ ✲ ✲
Over-Temperature: Charger shut down due to high
internal temperature
Ensure sufficient cooling air flow and reset charger (interrupt AC
power for 15 seconds).
6
✲ ✲ ✲ ✲ ✲ ✲
Charger Internal Fault
Reset charger (interrupt AC power for 15 seconds). Return to
qualified Zero S/DS service facility if fault persists.
POWER PACK AND CHARGER
If a fault occurs during charging, count the number of times the red light flashes on charger in between pauses
(see page 20 for the location of the red light). Refer to the table below for the possible cause and solution
of the issue:
TR
O
U
B
LE
S
H
O
O
TI
N
G
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