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ZEPRESSO TREND INSTRUCTION MANUAL
Trouble Shooting
PROBLEM
CAUSE
SOLUTION
No beverage is made
The water tank ( J) is empty
Fill the water tank ( J)
Beverage is not hot enough
Cup is cold
Preheat cup
Scale build-up in appliance
Descale the appliance
Appliance is cold,
Make a cup of hot water to
heat up the circuit
Capsule cannot drop down
The used capsule container
(D) is full
Empty the used capsule
container (D)
The capsule was deformed
during the brewing process
Close and open the handle (A)
or push it down with pen.
Steam when handle (A)
opened
The handle (A) was opened
too quick when brewing
finished
Wait a few seconds to let the
residual pressure escape
Water on table
Water tank ( J) is leaking
Check if the valve on water
tank ( J) is stuck
Call service center
Capsule dropped down
directly to used capsule
container (D)
Deformed capsule
Try it again with a slight
different angle
Use a new capsule
Occasional drops drip out of
the dispensing head
The heater remains warm
Occasional drops are normal,
it is not a defect
Hot or cold beverage comes
out in drips
The capsule is too fine to pass
water
Use a new capsule
Appliance does not give
desired amount
The button has accidentally
been reprogrammed
Reprogram the button to
desired volume OR Reset
Factory Settings