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Troubleshooting
If you experience any issues while using your air fryer lid, here is a list of simple
solutions to assist you. If the issue persists, please call our customer service
department for assistance at 1-855-928-6748.
Problem
The air fryer lid won’t turn on.
Solution
Make sure the lid is properly plugged in and that the handle is
clicked down into place.
Problem
The food is undercooked.
Solution
Make sure not to overload the frying basket. Always use the
correct cooking time and temperature according to your recipe.
Problem
I feel a little bit of air escape around the lid while it’s running.
Solution
This is normal. The lid has vents to ensure air circulates at the
correct temperature.
