19
15 tonne Hydraulic Log Splitter Assembly, Installation, Care, Maintenance useage Instruction Manual
11.0 WARRANTY
•
Kmate Pty Ltd provides a 12 month warranty for this
product when used for domestic purposes. Commercial
use of the product will void all warranty.
•
The benefits of this warranty are provided in addition to
other rights and remedies you may have under a law in
relation to the goods and services to which this warranty
relates. Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and
for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have goods
repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
•
Before making a claim under warranty, please refer to your
user/installation manual to ensure that you have followed
correct operating procedures of your product, and refer
to the trouble shooting section (if such exists) to assist
solving any problems.
•
The warranty period begins from the day of purchase.
•
Your proof of purchase must be produced before
assistance will be provided.
•
Where the Product is replaced pursuant to this Warranty,
the replacement Product will be subject to the warranty
terms and warranty commencement date of the original
product.
•
This warranty is only valid if the product is operated
and maintained in accordance with the manufacturer’s
instructions.
•
Damage to property including but not limited to grass,
outdoor areas, outdoor furniture, walls, or any other event
either directly or indirectly are excluded from warranty as
well as any losses or expenses incurred by you in relation
to the product or making a claim under this warranty
including without limitation any costs associated with
installation, reinstallation or transporting the product.
•
A claim may be refused if the defective claim has arisen
for reasons other than a manufacturers fault or defective
parts or workmanship. Circumstances in which a warranty
claim may be declined include, but are not limited to the
following:
1.
Normal wear and tear
2.
Misuse or abuse, including failure to properly
maintain or service
3.
Damages caused by improper or incorrect
installation, force-majeure, abnormal outdoor
conditions, inclement weather, lightning etc are not
eligible for warranty repair
4.
Insect or vermin infestation; Failure to clean or
improper cleaning and/or operation of the product
5.
If the product is modified without authorisation from
Supplier in writing;
Contact Details
Kmate Pty Ltd
PO Box 234, Mount Waverley VIC 3149
Email: [email protected]
Phone: 03 9790 0055
Yukon
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