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Troubleshooting

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Troubleshooting

This chapter provides some general troubleshooting information to help you solve the
problems you might encounter when using your W56P IP DECT phone.

If you require additional information or assistance with your new phone, contact your system
administrator.

Base Issue

Why doesn’t the power indicator on the base station light up?

Plug the supplied power adapter to W56P, if the power indicator doesn’t light up,
it should be a hardware problem. Please contact your vendor or local distributor
and send the problem description for help. If you cannot get a support from them,
please send a mail which includes problem description, test result, your country
and phone’s SN to

[email protected]

Why doesn’t the network indicator on the base station light up slowly flash?

It means that the W56P cannot get an IP address. Try connecting the W56P to
another switch port, if the network indicator still slowly flashes, please try a reset.

Handset Issue

To recognize the area of handset via the handset:

1.

Press to enter the main menu.

2.

Select Status->Handset.

The LCD screen displays status information of handset status, you can press or
to scroll through to the Area field.

Why can’t I turn the handset on?

Ensure the battery is inserted into the handset. If the battery is already inserted into the
handset, place the handset in the charger cradle.

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Содержание W56P Telesystem

Страница 1: ......

Страница 2: ... BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS YEALINK XIAMEN NETWORK TECHNOLOGY CO LTD MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS GUIDE INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Yealink Xiamen Network Technology CO L...

Страница 3: ...ision reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult th...

Страница 4: ...26 WEEE Warning To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately Customer Feedback...

Страница 5: ...k uses software under the specific terms of the GPL Please refer to the GPL for the exact terms and conditions of the license The original GPL license source code of components licensed under GPL and used in Yealink products can be downloaded online http www yealink com GPLOpenSource aspx BaseInfoCateId 293 NewsCateId 293 CateId 293 ...

Страница 6: ...to Generic Access Profile GAP standard to support some features e g Call Encryption and Registration Management defined in the GAP It should be noted that Yealink W56P IP DECT phones are not compatible with the base station and handset from other manufacturers ...

Страница 7: ...ad the Packaging Contents and Regulatory Notices sections in this guide before you set up and use your W56P IP DECT phone In This Guide Topics provided in this guide include Chapter 1 Getting Started Chapter 2 Overview Chapter 3 Basic Operations Chapter 4 Phone Settings Chapter 5 Call Features Summary of Changes This section describes the changes to this guide for each release and guide version Ch...

Страница 8: ...for the W56P IP DECT Phone viii Changes for Release 80 Guide Version 80 15 Major updates have occurred to the following sections Optional Accessory on page 4 Basic Network Settings on page 26 Language on page 3334 ...

Страница 9: ...g the Base Station 4 Setting up the W56H Handset 6 Handset Information 7 Battery Information 7 Setting up the Charger Cradle 8 Charging the Handset 9 Attaching the Belt Clip 10 Overview 11 Base Station Description 11 Handset Description 12 LCD Screen Display 14 Idle Screen 14 Line Status Screen 15 LED Instruction of the Handset 16 Icon Instructions 16 User Interfaces 17 Handset User Interface 17 B...

Страница 10: ...g Volume 28 Locking Unlocking Keypad 29 Switching Silent Mode to On Off 30 Locating a Handset 30 Phone Settings 32 Handset Name 33 Language 33 Ring Tones 34 Advisory Tones 34 Backlight 34 Screen Saver 35 Wallpaper 35 Keypad Light 35 Date and Time 36 Shortcuts 37 Contact Management 38 Local Directory 38 Search Source List in Dialing 41 Blacklist 41 Call History Management 42 Outgoing Lines 44 Incom...

Страница 11: ...7 Call Forward 58 Call Transfer 59 Conference Call 60 Call Park 60 Anonymous Call 62 Anonymous Call Rejection 62 Voice Mail 63 Shared Call Appearance SCA 65 Using SCA Feature on the Handset 66 Troubleshooting 69 Base Issue 69 Handset Issue 69 Register Issue 70 Call Issue 70 Paging Issue 70 Audio Issue 70 Display Issue 71 Update Reset Issue 71 Appendix 73 Appendix A Time Zones 73 Appendix B Menu St...

Страница 12: ...User Guide for the W56P IP DECT Phone xii Important Safety Information 79 Index 81 ...

Страница 13: ...e Handset Attaching the Belt Clip If you require additional information or assistance with your new DECT phone contact your system administrator Packaging Contents The following components are included in your W56P IP DECT phone package and W56H package W56P IP DECT Phone Package W56H Package 1 Base Station 1 Handset 1 Charge Cradle 2 Power Adapters 1 Rechargeable Battery 1 Ethernet Cable 1 Belt C...

Страница 14: ...User Guide for the W56P IP DECT Phone 2 Base Station Note W56H Handset Yealink W56P IP DECT phone consists of one Base for W52P W56P and one W56H Handset ...

Страница 15: ...Getting Started 3 Charger Cradle Handset Power Adapter Base Power Adapter Rechargeable Battery Ethernet Cable ...

Страница 16: ...o options for power and network connection of the base station Your system administrator will advise you which one to use AC power Power over Ethernet PoE Note We recommend that you use the accessories provided or approved by Yealink The use of unapproved third party accessories may result in reduced performance Please pay attention to the radio coverage of the base station It is up to 300m in uno...

Страница 17: ...rd Ethernet cable between the Internet port on the base station and the Internet port in your network or the switch hub device port Note Power over Ethernet With the included or a regular Ethernet cable the base station can be powered from a PoE compliant IEEE 802 3af switch or hub The base station should be used with Yealink original power adapter 5V 600mA only The use of the third party power ad...

Страница 18: ...s it down 3 Close the battery cover Note If in line power is provided you don t need to connect the AC adapter Make sure the switch hub is PoE compliant Important Do not remove the power and network to the base station while it is updating firmware and configurations Do not short circuit the battery as short circuiting the terminals may damage the battery or the handset Do not use a damaged batter...

Страница 19: ...0mAh Battery Capacity The capacity of the battery depends on the use of backlight and talk time The capacity of the battery in the package is only approximately 40 The first time to charge fully will take about 3 hours Charging time approximately 3 5 4 hours fully discharged to full capacity Standby time up to 400 hours when the backlight is disabled Talk time up to 30 hours active talk time with ...

Страница 20: ...e charger cradle to the DC5V port on the power adapter 2 Connect the power adapter into an electrical power outlet You can also mount the charger cradle on the wall as shown below 1 Drive the screws into the wall using the wall template as shown below 2 Mount the charge cradle securely on the screws ...

Страница 21: ... displayed on the top right hand corner of the LCD screen Icon Charging Status Fully Charged 80 Charged 60 Charged 40 Charged 20 Charged Note The handset should be used with Yealink original power adapter 5V 600mA only The use of the third party power adapter may cause the damage to the handset Don t charge battery near a fire source or in direct sunlight When the capacity of battery is low and th...

Страница 22: ...User Guide for the W56P IP DECT Phone 10 Attaching the Belt Clip To attach the belt clip 1 Push the clip onto the back of the handset 2 Insert the clip into the designated notches in the handset ...

Страница 23: ...tarts up successfully and the handset is registered to the base station all LEDs on the base station illuminate green in sequence Hardware component instructions of the base station are Item Description Paging Key Locates a misplaced handset Toggles the registration mode Resets the base station to factory settings Registration LED Indicates the mode of the base station Fast flashing green The base...

Страница 24: ...twork is unavailable Solid green The network is available Off The base station is powered off Power Indicator LED Indicates the power status of the base station Slow flashing green The base station is during the firmware upgrading process Solid green The base station is powered on Off The base station is powered off Handset Description The main hardware components of the W56H handset are the LCD s...

Страница 25: ...ncoming call Places a call in speakerphone mode Move the cursor Act as shortcuts Scroll through the displaying information Move the cursor Act as shortcuts Adjust the ringer volume Switch among the values Confirms actions or enters the main menu On hook Key Power Key Press on any screen to return to previous screen Long press on any screen to return to the idle screen Press to turn the handset on ...

Страница 26: ...en If the handset starts up successfully the idle screen will be displayed as below Idle Screen description No Description 1 This area shows signal strength Weak to strong No reception Eco mode is on 2 This area shows feature status For more information on feature status icon refer to Icon Instructions on page 16 3 This area shows battery status Low to full Need charging 4 This area shows the time...

Страница 27: ...ays as below Idle Screen description No Description 1 Displays the selected menu name 2 Displays the registered line number 1 5 and the corresponding line display user name by default Line1 to Line5 The default outgoing line will display on the first line of screen For more information on the user name refer to Registering Account on page Error Bookmark not defined 28 3 Displays the icon of line s...

Страница 28: ...ed 1s The handset receives a voice mail or has a missed call Off The handset is powered off The handset is idle Icon Instructions Icons appearing on the LCD screen are described in the following table Icon Description Registered handset icon e g 1 is internal handset number indicating the handset is register on NO 1 Earpiece Mode On Earphone Mode On Speakerphone Mode On Keypad Lock Voice Mail Sile...

Страница 29: ...ine receives an incoming call or is placed on public hold Unassigned outgoing line Anonymous call is enabled Anonymous call rejection is enabled User Interfaces The hardware components keypad and LCD screen of handset constitute the handset user interface which allows the user to execute all call operation tasks and basic configuration changes directly on the handset Handset User Interface ...

Страница 30: ...e 18 Note The access to the Advanced settings of the Account or Network via web user interface may be blocked by the web browser e g Chrome Firebox if you have installed Adblock Plus plugin Commented JM2 Remove reference to web interface ...

Страница 31: ...ng Handset On Off Adjusting Volume Locking Unlocking Keypad Switching Silent Mode to On Off Locating a Handset If you require additional information or assistance with your new phone contact your system administrator Menu Guidance The handset provides a variety of features that are grouped into menu This section provides you with some basic guidance of accessing and navigating the menu For a quick...

Страница 32: ...s To display the base handset and line status Intercom To make an internal call Voice Mail To set and view voice mail s Call Features To access the features of Call Forward Do Not Disturb Call Waiting Anon Call Rejection Anonymous Call and Paging Directory To access the directory and manage the contacts Settings To configure the handset settings History To access the call history list 3 Displays t...

Страница 33: ...mple To access features of a submenu via the handset 1 Press or to highlight the desired submenu 2 Press or the OK soft key to access features of the submenu You can press or the Back soft key to return to the previous screen For more details about the submenu refer to Appendix B Menu Structure on page 75105 Returning to Idle Screen To return to the idle screen via the handset 1 Long press to quic...

Страница 34: ...isplay Input Method The LCD screen displays all available input modes 3 Press or to highlight the desired input mode 4 Press the Change soft key to check or uncheck the checkbox Editing Fields There are limitations for certain types of the fields on handset as follow Name and Password field enter any characters that the handset provided Number field only enter the numeric characters dot or IP addr...

Страница 35: ...s ABC To enter A press once To enter B press twice quickly To enter C press three times quickly For other input modes refer to Appendix C Input Modes and Characters on page 76106 Enter special characters Press to select the space character or the following special characters _ For Key If it is in the uppercase ABC soft key uppercase and lowercase Abc soft key or lowercase abc soft key input modes ...

Страница 36: ...ccess of registration the handset LCD screen prompts Handset Subscribed and Base NO The last 4 characters of connected Base s MAC address After initializing data successfully an icon with internal handset number and handset name appears on the LCD screen To register to multiple base stations 1 Press the OK key to enter the main menu 2 Select Settings Registration Register Handset 3 Repeat steps 2 ...

Страница 37: ...strength To select the base station via the handset 1 Press to enter the main menu 2 Select Settings Registration Select Base The LCD screen displays all base stations that the handset is registered to and the Bestbase option The radio box of the currently used base station with the last 4 characters of MAC address is marked 3 Press or to highlight the desired base station or the Bestbase option a...

Страница 38: ...ne Before configuring it make sure that the IP mode is configured as IPv4 To configure static IPv4 IP address manually via the handset 1 Press to enter the main menu 2 Select Settings System Settings Network default PIN 0000 Basic 3 Press to select IPv4 and then press the OK soft key 4 Press or to select Static from the IP Address Type field 5 Enter the valid value in the IP Address Subnet Mask De...

Страница 39: ...t Available information of the system status includes Base station status IPv4 status or IPv6 status firmware version MAC address device certificate status RFPI and network information IPv4 uses a 32 bit address IPv6 is an updated version of the current Internet Protocol to meet the increased demands for unique IP addresses using a 128 bit address Handset status model hardware version firmware ver...

Страница 40: ...following Press The LCD screen lights up Place the handset in the charger cradle The handset can also be turned on automatically when inserting the battery to the handset To turn the handset off 1 Long press when the handset is idle Adjusting Volume You can adjust the handset volume according to the noise level of the surrounding environment The handset supports 5 different volume levels The defau...

Страница 41: ... when the handset is idle until the LCD screen prompts Keypad Locked Press and hold to unlock The keypad is locked and the icon appears on the status bar You can still answer or reject incoming calls as usual You can also end the call by pressing To unlock the keypad via the handset 1 Long press again until the LCD screen prompts Keypad Unlocked If the ringer volume is adjusted to the minimum the ...

Страница 42: ...ing a Handset You can locate a misplaced registered handset using the base station To locate a handset via the handset 1 Press on the base station All the handsets that are registered to this base station will ring paging simultaneously and display the IP address of the base station on the LCD screen This helps you locate your handset easily You can press any key on one of the handsets or press ag...

Страница 43: ...Basic Operations 31 ...

Страница 44: ...acklight Screen Saver Wallpaper Date and Time Shortcuts Contact Management Call History Management Recent Call In Dialing Dial Plan Emergency Numbers Outgoing Lines Incoming Lines Key As Send Speed Dial Auto Answer Auto Intercom Base Restart Base PIN Base Reset Auto Provision Eco Mode Eco Mode Repeater Mode If you require additional information or assistance with your new phone contact your system...

Страница 45: ... via web user interface at the path Account Handset Name Language The handset supports displaying text in 10 languages English French German Italian Polish Portuguese Spanish Turkish Swedish and Russian The default language of the handset is English You can change the language according to your requirement To change the language of the handset 1 Press to enter the main menu 2 Select Settings Langu...

Страница 46: ... the handset in the charger cradle Low Battery plays when the capacity of the battery is low and the handset requires charging To configure advisory tones via the handset 1 Press to enter the main menu 2 Select Settings Audio Advisory Tones 3 Press or to select the desired value from the Keypad Tone field 4 Press or to select the desired value from the Confirmation field 5 Press or to select the d...

Страница 47: ...creen saver is enabled an analog clock will be activated and appear on the LCD screen if the handset is idle for approximately 10 seconds To configure screen saver via the handset 1 Press to enter the main menu 2 Select Settings Display Screen Saver 3 Press the Change soft key to check or uncheck the Screen Saver checkbox Wallpaper You can change the wallpaper image to display when the handset is ...

Страница 48: ... change accordingly Note You can configure the time format and date format respectively The handset supports two time formats 12 Hour or 24 Hour and seven date formats The available date formats are listed in the following table Date Format Example 2016 12 02 WWW MMM DD Fri Dec 02 DD MMM YY 02 Dec 16 YYYY MM DD 2016 12 02 DD MM YYYY 02 12 2016 MM DD YY 12 02 16 DD MMM YYYY 02 Dec 2016 WWW DD MMM F...

Страница 49: ... to each key may vary You can assign the frequently used features to the changeable shortcuts of your handset This helps you get quick access to a feature by pressing the corresponding shortcut directly without having to scroll through the menu when the handset is idle The default shortcut key feature Shortcut key Default access features Left soft key History Right soft key Line Status Intercom Di...

Страница 50: ...om the remote phone book To add a contact to the local directory manually via the handset 1 Press to enter the main menu 2 Select Directory 3 Press the Options soft key and then select New Contact 4 Enter the desired value in the Name Number and Mobile field respectively 5 Press the Save soft key to accept the change or the Back soft key to cancel To add a contact to the local directory from the c...

Страница 51: ...ce number and the mobile number cannot be left blank at the same time If the information of the contact you want to add is totally same with that of an existing entry in the local directory the screen will prompt Contact already exits Please input others name or update contact ...

Страница 52: ...5 Press the Yes soft key to delete or the No soft key to cancel To delete all contacts via the handset 1 Press to enter the main menu 2 Select Directory 3 Press the Options soft key and then select Delete All The LCD screen prompts Delete All 4 Press the Yes soft key to delete all contacts or the No soft key to cancel Searching for Contacts You can search for the contacts by simply entering a few ...

Страница 53: ...tore up to 30 contacts in one handset s blacklist You can add edit or delete contacts in the blacklist You can also dial a call from the blacklist but an incoming call from a contact in the blacklist will be rejected automatically To add an entry to the blacklist manually via the handset 1 Press to enter the main menu 2 Press Settings Telephony Caller Blacklist 3 Press the Options soft key and the...

Страница 54: ...the latest call entry the earliest entry would not maintain when the list is up to 100 You can check the detailed information of an entry in the call history If the name and number of calling called party is in the directory the list displays the calling called party name matching priority Local Directory Remote Phone Book or it will display the number instead You can also dial a call add an entry...

Страница 55: ...ss or to highlight the desired entry 4 Press the Options soft key and then select Add To Blacklist The LCD screen prompts Are you sure 5 Press the Yes soft key to add the selected entry to the blacklist or the No soft key to cancel ...

Страница 56: ...via the handset 1 Press the History soft key when the handset is idle 2 Press or to switch among All Calls Missed Calls Placed Calls and Received Calls 3 Press or to highlight the desired entry 4 Press to dial out Outgoing Lines After the handset is registered to the base station refer to Handset Registration you can assign one or more outgoing lines for the handset The handset can only use the as...

Страница 57: ...peat steps 4 7 to assign incoming lines for other handsets Speed Dial Speed dial allows you to perform single digit dialing to predefined numbers This feature is particularly useful to speed up dialing the numbers that is frequently used or hard to remember A maximum of 8 speed dial numbers are allowed For example the digit key 2 is configured as a speed dial key and assigned the number 4606 the p...

Страница 58: ...irectory if there are multiple directories and then press the Enter soft key 5 Select the desired contact from the directory 6 Do one of the following If only one number is stored for the contact in the selected directory press the OK soft key to assign the number to the selected speed dial key If both the office number and the mobile number are stored for the contact in the selected directory pre...

Страница 59: ...e desired speed dial key which is already assigned a number 4 Press the Options soft key and then select Clear Key to delete the assigned speed dial number Placing a Call Using Speed Dial Key To place a call using the speed dial key via the handset 1 Long press the speed dial key digit key 2 9 when the handset is idle The number assigned to this speed dial key is dialed out Auto Answer When auto a...

Страница 60: ...y and play a warning tone On Beep Off Auto intercom feature is on The handset will answer an incoming internal intercom call automatically without a warning tone Off Auto intercom feature is off You need to answer an incoming internal intercom call manually To configure auto intercom via the handset 1 Press to enter the main menu 2 Select Settings Telephony Auto Intercom The LCD screen displays th...

Страница 61: ...or of the signal strength indicator on the idle screen will display in green When a call comes in or a connection occurs the phone exits the eco mode automatically and the signal strength indicator on the idle screen changes from green to white To configure eco mode via the handset 1 Press to enter the main menu 2 Select Settings System Settings Eco Mode 3 Press the Change soft key 4 Enter the sys...

Страница 62: ... Settings Eco Mode 3 Press the Change soft key to check or uncheck the Eco Mode checkbox If the Eco Mode checkbox is checked the eco mode is enabled Note If the eco mode is enabled the coverage area of the base station will be reduced Commented JM3 Remove section as we are not providing repeaters ...

Страница 63: ...s Call Anonymous Call Rejection Voice Mail Shared Call Appearance SCA Multicast Paging If you require additional information or assistance with your new phone contact your system administrator Placing Calls When the handset is registered to the base successfully you can use your handset to place an internal or external call One handset can handle a maximum of 2 calls at one time and one active cal...

Страница 64: ...one handset or all handsets registered to the same base station If the auto intercom feature is enabled the handset will answer the internal call automatically For more information refer to Auto Intercom on page 4861 Note To place an internal call to one handset via the handset 1 Press to enter the main menu 2 Select Intercom The LCD screen displays all registered handset names and the All HS opti...

Страница 65: ...ed line If you do not select a line the handset uses the default outgoing line to dial out 2 Press or to dial out You can place at most two calls on your handset You can also place an internal call during an external call To place a new external call during an active call via the handset 1 Do one of the following Press the New Call soft key Enter the desired number using the keypad Press or to dia...

Страница 66: ...ress To answer a call using the earphone 1 With an earphone connected press the Accept soft key Answering When in Another Call If you are during an active call an incoming call arrives on the handset do the following 1 Press to select the incoming call 2 Press or the Accept soft key The incoming call is answered and the original call is placed on hold Ending Calls To end an internal call 1 Press t...

Страница 67: ... phone number and then select the desired line by pressing the Line soft key It is only applicable to external calls 3 Press or to dial out To add the previously dialed number to local directory only applicable to external calls 1 Press when the handset is idle to access the redial list 2 Press or to highlight the desired entry 3 Press the Options soft key and then select Add To Local 4 Press the ...

Страница 68: ...ogress on your handset You can answer or make another call while placing the original call on hold To place a call on hold 1 Press the Options soft key during a call and then select Hold The call is placed on hold and the icon is displayed on the LCD screen To resume a hold call Do one of the following Press the Resume soft key Press Press Two calls on Hold If two calls are placed on hold on the h...

Страница 69: ...r deactivate the DND mode on a per line basis If DND mode is activated for a specific line all incoming calls to the line will be rejected automatically and the callers will hear a busy tone Note To activate DND mode for a specific line via the handset 1 Press to enter the main menu 2 Select Call Features Do Not Disturb The LCD screen displays the incoming lines currently assigned to the handset T...

Страница 70: ...a left arrow 3 Press or to highlight the desired line and then press the OK soft key 4 Press or to highlight the desired forwarding type and then press the OK soft key 5 Press or to select Enabled from the Status field 6 Enter the destination number you want to forward incoming calls to in the Target field 7 Press or to select the desired ring time to wait before forwarding from the After Ring Tim...

Страница 71: ...llowing Enter the number or select the handset you want to transfer the call to Press or to dial out Press the Directory soft key and then select the desired contact Press or the Call soft key If both the office number and the mobile number of the contact are stored select the desired number and then press or to dial out 3 Press or the Transfer soft key to complete the transfer when receiving the ...

Страница 72: ...ll from another phone in the system for example a phone in another office or conference room If the parked call is not retrieved within a period of time defined by the system the phone performing call park will receive the call back Note The IP phone supports call park feature under the following modes FAC mode park the call to the local extension or a desired extension through dialing the park co...

Страница 73: ... 3 Press or to highlight the desired shortcut 4 Press the Change soft key to access the available features The feature currently assigned to the selected key is highlighted and followed by a left arrow 5 Press or to highlight the desired feature 6 Press the OK soft key to accept the change or the Back soft key to cancel Note The call park code and park retrieve code are predefined on the system se...

Страница 74: ... LCD screen of the destination phone prompts an incoming call from anonymous Anonymous Call Rejection You can use anonymous call rejection feature to reject incoming calls from anonymous callers Anonymous call rejection automatically rejects incoming calls from callers who deliberately block their identities and numbers from showing up You can configure anonymous call rejection feature on a per li...

Страница 75: ...ce prompts from the system server to leave a voice mail and then hang up To configure the voice mail access code via the handset 1 Press to enter the main menu 2 Select Voice Mail Set Voice Mail 3 Optional Press or to highlight the desired line and then press the Select soft key 4 Press or to select Enabled from the Status field 5 Enter the voice mail access code in the Number field e g 4 6 Press ...

Страница 76: ...he handset is idle The handset automatically dials out the voice mail access code using the line you selected when configuring fast access for voice mail If you have not set the voice mail access code it will enter the setting screen you should configure it first 2 Follow the voice prompt from the system server to listen to your voice mails You can also listen to the voice mail by pressing to ente...

Страница 77: ...s to ring simultaneously The incoming call can be answered on either a phone but not both This feature is very useful in the boss and secretary scenario For example the secretary can share the boss s extension on her phone When there is an incoming call to the extension of the boss both the phones of the boss and the secretary will ring simultaneously Either the boss or the secretary can answer th...

Страница 78: ...he Dial soft key to dial out If you do not select a line the handset uses the default outgoing line to dial out Answering Calls You can have one call or two calls on the shared line When an incoming call arrives on the shared line from User C both DECT phone A and land line phone B ring simultaneously The LCD screen of DECT phone A and land line phone B display the incoming call information You ca...

Страница 79: ...or land line phone B To retrieve a call placed on public hold by handset A If the SCA call is placed on public hold on land line phone B the DECT phone A icon flashes Press the SCA soft key on handset and then select the held call Press the Resume soft key on handset to retrieve the call from land line phone B If the SCA call is placed on public hold on DECT phone A Press the Resume soft key on ha...

Страница 80: ...tive SCA call by handset An SCA call is established between land line phone B and DECT phone C 1 Press the SCA soft key on DECT phone A Visual indicator on the LCD screen of the DECT phone A indicates that the shared line is in the active state 2 Select the active call you want to barge in 3 Press the BargeIn soft key to barge in A conference call is established among DECT phone A land line phone ...

Страница 81: ...get a support from them please send a mail which includes problem description test result your country and phone s SN to Support yealink com Why doesn t the network indicator on the base station light up slowly flash It means that the W56P cannot get an IP address Try connecting the W56P to another switch port if the network indicator still slowly flashes please try a reset Handset Issue To recogn...

Страница 82: ...r to Do Not Disturb DND on page 5771 Ensure that Always Forward feature is not enabled Refer to Call Forward on page 5872 Why do I hear some noise during a call Ensure that you are not using the handset or base station in an area with high electrical interference You can reposition the handset and the base station to keep them far away from sources of high electrical interference Ensure that the h...

Страница 83: ...peat the above steps Display Issue Why does the handset prompt the message Not Subscribed Check the registration status of your handset If your handset is not registered to the base station register it manually Refer to Handset Registration on page 24 Why does the handset prompt the message Not in Range or Out Of Range Ensure that the base station is properly plugged into a functional AC outlet En...

Страница 84: ...erform an auto registration to the base station You can check the firmware version of the base station via the handset For more information refer to Checking System Status on page 27 Note How to restore the system PIN 1 Disconnect the power adapter 2 Long press the paging key and reconnect the power adapter When base station finishes reset the power indicator LED network status LED and registratio...

Страница 85: ...a Bermuda United Kingdom Falkland Islands Trinidad Tobago 3 30 Canada New Foundland St Johns 3 Argentina Buenos Aires Brazil DST Brazil no DST Denmark Greenland Nuuk 2 30 Newfoundland and Labrador 2 Brazil no DST 1 Portugal Azores 0 Denmark Faroe Islands Torshavn GMT Greenland Ireland Dublin Morocco Portugal Lisboa Porto Funchal Spain Canary Islands Las Palmas United Kingdom London 1 Albania Tiran...

Страница 86: ...sibirsk Omsk 6 30 Myanmar Naypyitaw 7 Russia Krasnoyarsk Thailand Bangkok 8 Australia Perth China Beijing Russia Irkutsk Ulan Ude Singapore Singapore 8 45 Eucla 9 Japan Tokyo Korea Seoul Russia Yakutsk Chita 9 30 Australia Adelaide Australia Darwin 10 Australia Brisbane Australia Hobart Australia Sydney Melboume Canberra Russia Vladivostok 10 30 Australia Lord Howe Islands 11 New Caledonia Noumea ...

Страница 87: ...Appendix 75 Appendix B Menu Structure Note The menus with gray box are not available when the handset does not register to a base station ...

Страница 88: ...З3 дежз3 GHIghi4 4 GHI4 ghi4 ΗΘΙ4 GĞHIÌÍÎÏĨİĬ4 gğhiìíîïĩıĭ4 GHIÍ4 ghií4 ИЙКЛ4 ийкл4 JKLjkl5 5 JKL5 Jkl5 ΚΛΜ5 JKL5 jkl5 JKLŁĹĽ5 jklłĺľ5 МНОП5 мноп5 MNOmno6 6 MNO6 mno6 ΝΞΟ6 MNÑOÒÓ ÔÕÖØ6 mnñoòóôõ öø6 MNŃŇOÓ ÖŐ6 mnńňoóöő 6 РСТУ6 рсту6 PQRSpqrs7 7 PQRS7 pqrs7 ΠΡΣ7 PQRSŞß7 pqrsşß7 PQRŔŘSŚŠ 7 pqrŕřsśš7 ФХЦЧ7 фхцч7 TUVtuv8 8 TUV8 tuv8 ΤΥΦ8 TUÙÚÛÜŨ V8 tuùúûüũv8 TŤUÚÜŰŮ V8 tťuúüűův8 ШЩЪЫ8 шщъы8 WXYZwxyz 9 ...

Страница 89: ...Appendix 77 Input Mode Keypad Abc initials in capitals 123 ABC abc ΑΒΓ AÄÅ aäå SŚŠ sśš абв АБВ 0 space space space space _ space _ space _ space _ space _ space _ space _ space _ space _ space _ ...

Страница 90: ...User Guide for the W56P IP DECT Phone 78 ...

Страница 91: ... heavy objects on top of the handset or the base station in case of damage and deformation caused by the heavy load Do not open the handset or the base station by yourself for repair purpose which could expose you to high votages Have all repairs carried out by authorized service personel Do not let a child operate the product without guidance Keep the small accessories contained in your product o...

Страница 92: ...y cause damage to the your eyes or skin Use only the rechargeable battery pack delivered with the handset or those rechargeable battery packs expressly recommended by Yealink Defective or exhausted battery should never be disposed of as municipal waste Return old battery to the battery supplier a licensed battery dealer or a designated collection facility Notices of Cleaning Before cleaning the ba...

Страница 93: ...y Management 4248 Call Mute 5670 Call Transfer 5973 Call Waiting 5670 Charging the Handset 9 Changing a Speed Dial Number 4760 Checking System Status 27 Connecting the Base Station 4 Conference Call 6074 Configuring the Input Modes 22 Configuring SCA Feature Error Bookmark not defined 86 Configuring Static DNS 26 Configuring Static IP Address 26 Contact Management 3841 Copyright ii D Date and Time...

Страница 94: ...ng Calls 5569 Registering Account Error Bookmark not defined 28 Regulatory Notices 79109 Remote Phone Book Error Bookmark not defined 46 Replace Rule Error Bookmark not Returning to Idle Screen 21 Repeater Mode Error Bookmark not defined 64 Ring Tones 3435 S Screen Saver 3536 Searching for Contacts 4043 Select Base Station 25 Semi Attended Transfer 5973 Setting up the Charger Cradle 8 Setting up t...

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