Troubleshooting
59
Call Transfer
You can transfer an external incoming call to another party in one of the following ways:
Blind Transfer
: Transfer a call directly to another party without consulting.
Semi-Attended Transfer
: Transfer a call when receiving the ring-back.
Attended Transfer
: Transfer a call with prior consulting.
To perform a blind transfer:
1.
Press the Options soft key during a call, and then select Transfer.
You can also press directly.
2.
Enter the number or select the handset you want to transfer the call to.
3.
Press or the Transfer soft key.
The call is connected to the number or the handset you specified.
To perform a semi-attended transfer via the handset:
1.
Press the Options soft key during a call, and then select Transfer.
You can also press directly.
2.
Do one of the following:
-
Enter the number or select the handset you want to transfer the call to.
Press , or to dial out.
-
Press the Directory soft key, and then select the desired contact.
Press , , or the Call soft key.
If both the office number and the mobile number of the contact are stored, select
the desired number and then press , or to dial out.
3.
Press or the Transfer soft key to complete the transfer when receiving the ring-
back.
To perform an attended transfer via the handset:
1.
Press the Options soft key during a call, and then select Transfer.
You can also press directly.
2.
Do one of the following:
-
Enter the number or select the handset you want to transfer the call to.
Press , or to dial out.
-
Press the Directory soft key, and then select the desired contact.
Press , , or the Call soft key.
If both the office number and the mobile number of the contact are stored, select
the desired number and then press , or to dial out.
3.
Press or the Transfer soft key to complete the transfer after the party answers
the call.
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