1-5
151521-1CD
151521-1CD
1.4
Customer Support Information
If you need assistance with any aspect of your NX100 Controller system, please contact YASKAWA
Customer Support at the following 24-hour telephone number:
For
routine
technical inquiries, you can also contact YASKAWA Customer Support at the following
e-mail address:
When using e-mail to contact YASKAWA Customer Support, please provide a detailed description of
your issue, along with complete contact information. Please allow approximately 24 to 36 hours for a
response to your inquiry.
Please have the following information ready before you call Customer Support:
Please use e-mail for
routine
inquiries only. If you have an urgent or emergency need for
service, replacement parts, or information, you must contact YASKAWA Customer
Support at the telephone number shown above.
• System
NX100 Controller
• Robots
___________________________
• Primary Application
___________________________
• Controller
NX100
• Software Version
Access this information on the Programming Pendant’s LCD
display screen by selecting {MAIN MENU} - {SYSTEM INFO} -
{VERSION}
• Robot Serial Number
Located on the robot data plate
• Robot Sales Order Number
Located on the NX100 controller data plate
(937) 847-3200
NOTE
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