Troubleshooting
141
DTX-PRO DTX-PROX Reference Manual
Settings
The PRO series mod-
ule does not store its
settings
The PRO series module automatically stores its system settings
whenever you turn it off using the [
] (Standby/On) button.
• Do not turn off the PRO series module by unplugging the AC
adaptor. This will prevent it from storing the system settings.
User settings for kits, click sets,
and triggers must be stored
manually.
User settings for kits, click sets,
triggers, and live sets must be
stored manually.
Data cannot be saved
on a USB flash drive
USB 1.1 compatible flash drives cannot be used on the PRO
series modules.
• Ensure that the USB flash drive has been formatted using the
PRO series module.
• Ensure that the USB flash drive has not been write-protected.
• Ensure that there is sufficient free space on the USB flash drive
to save the data. Check the free space from “
Memory Info
” in
MENU/File
.
Cannot load audio files
from a USB flash drive
Cannot load standard
MIDI files from a USB
flash drive
USB 1.1 compatible flash drives cannot be used on the PRO
series modules.
• Ensure that there is sufficient free space on the PRO series mod-
ule.
• Format the USB flash drive with the PRO series module.
• Ensure that the file to be read is located within the root directory
of the USB flash drive (that is, not within any folder).
Cannot send data to or
from the smart device
Check the connection. For more information, refer to the iPhone/
iPad Connection Manual or Smart Device Connection Manual for
Android™.
The
Bluetooth
-
equipped smart device
cannot be paired with
nor connected to the
PRO series modules.
• Check the
Bluetooth
function
of the smart device is acti-
vated. To connect the smart
device and the PRO series
modules via
Bluetooth
, both
devices need to be functional.
• The smart device and the
PRO series module need to
be paired
.
• In case there is a device
(microwave oven, wireless
LAN device, etc.) that outputs
signals in the 2.4 GHz fre-
quency band nearby, move
the PRO series modules
away from the device that is
emitting radio-frequency sig-
nals.
Wave does not play
The wave has been
deleted
For a user voice with an audio file imported into it, the sound no
longer plays if the wave has been deleted.
Symptom
Possible cause
Solution
DTX-PRO
DTX-PROX