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PIR Motion Detector LED flashes
• Batteries are low or the tamper switch is disturbed. Check
that the tamper switch spring is making contact with base.
If the tamper switch is OK, change batteries with new AA
alkaline replacements (see page 15).
PIR Motion Detector does not respond to
movement
• Batteries are completely exhausted. Change the batteries
with new AA alkaline replacements (see page 15)
PIR Image/Video Camera
PIR Image/Video Camera LED flashes every 20
minutes
• PIR Image/Video Camera is not in range of the Smart Hub.
* If a PIR Image/ Video Camera is not learnt into the system
or within range of the Smart Hub, battery life will be greatly
affected while it searches for a connection.
Smart Hub LED 2 (Warning LED)
Top LED Green
= Linked to the Server/Internet
Top LED not lit up = No link to the Server/Internet
Middle LED Yellow = System has Fault. Further detail will be
found in the Yale App
Middle LED not lit = OK
Bottom LED solid red = System Armed
Bottom LED flashing red = System Part Armed
Bottom LED not lit up = System Disarmed
Consumer Support Helpline
Should you have any questions or experience a problem with
your Smart Home Alarm Kit, please contact our Consumer
Support Helpline.
Tel:
01902 364606
Monday - Friday 8.30am - 5.30pm
Email:
Troubleshooting
(cont.)
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