XES Synergix 8825/8830/8850/8855 & X2-TECH System Introduction
47
Scanner Control Panel
Displayed Error Codes
Status Code
Recommendation
CONTROLLER FAULT - 50000001 MEMORY FULL.
RESCAN DOCUMENT AFTER CURRENT PRINT
JOB COMPLETES.
Follow instructions on display.
CONTROLLER FAULT - 50000002 MEMORY FULL.
PRINT SCANNED PAGES BEFORE RESCANNING
DOCUMENT.
Follow instructions on display.
WIDTH DETECTION FAILED. PLEASE ENTER
WIDTH OF THE CENTER REGISTERED
DOCUMENT.
Follow instructions on display.
CONTROLLER FAULT - 50000003, INTERNAL
FAULT. CALL FOR SERVICE.
Follow instructions on display. Also, try switching off system power, checking cables, then switching on system
power.
CONTROLLER FAULT - 50000004 INTERNAL
FAULT. CALL FOR SERVICE.
Follow instructions on display. Also, try switching off system power, checking cables, then switching on system
power.
SCANNER FAULT 50000005 INTERNAL FAULT.
CALL FOR SERVICE.
Follow instructions on display.
SCANNER FAULT 50000006 INTERNAL FAULT.
CALL FOR SERVICE.
Follow instructions on display.
SCANNER FAULT 50000007 INTERNAL FAULT.
CALL FOR SERVICE.
Follow instructions on display. Also, try switching off system power, checking cables, then switching on system
power.
SCANNER FAULT 50000008 INTERNAL FAULT.
CALL FOR SERVICE.
This is typically a scanner media jam. Try manually removing document if necessary. Rescan the document if
necessary. Power off and power on the system if subsequent scans fail to print.
