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XES Synergix 8825/8830/8850/8855 & X2-TECH System Introduction

Printed Error Code

Description

What To Do About Printed Error Code

21080300

No results available from Floppy Disk Controller for Sense Interrupt
command.

Call for Service.

210F0100

No response from Floppy Disk Controller to Seek command.

Call for Service.

210F0200

Floppy Disk Controller timed out executing Seek command.

Call for Service.

210F0400

Floppy Disk Drive seek did not complete.

Call for Service.

210F0500

Floppy Disk Drive seek failed.

Call for Service.

21C50100

No response from Floppy Disk Controller to Write Data command.

Call for Service.

21C50300

No results available from Floppy Disk Controller for Write command.

Call for Service.

21C50500

Wrong track found during Write command.

Call for Service.

21C50600

Floppy Disk Controller reported Write command was invalid.

Call for Service.

21C50700

Bad disk found during Write command.

Call for Service.

21C50800

Data FIFO under run during Write command.

Call for Service.

21C50900

Sector not found on disk during Write command.

Call for Service.

21C50A00

Data CRC error detected during Write command.

Call for Service.

21C50B00

Address Field CRC error detected during Write command.

Call for Service.

21C50C00

Data Field missing during Write command.

Call for Service.

Содержание Synergix 8850

Страница 1: ...XES Synergix 8825 8830 8850 8855 X2 Tech System Introduction 701P37895 March 2002...

Страница 2: ...This page left intentionally blank...

Страница 3: ...h case the user may be required to take adequate measures Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user s authority to operate this equipment S...

Страница 4: ...ons USA This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection...

Страница 5: ...nd Windows 2000 are registered trademarks of Microsoft Corporation Internet Explorer is a copyright protected program of Microsoft Corporation Microsoft Word is a copyright protected program of Micros...

Страница 6: ...es for more detailed information In addition your support group is available for further assistance Ask your Sales Representative for the appropriate numbers to list on this page The following informa...

Страница 7: ...tart for Scanning to Net 20 Scanning to Net 20 Retrieving Scanned Documents 22 Quick Start for Job Accounting 24 Quick Start for Plot Nesting 25 Setting Nesting Parameters with AccXES Client Tools 25...

Страница 8: ...ey Features of the XES Synergix 8825 8830 8850 Printer Digital Solution 58 Appendix 2 Key Features of the XES Synergix 8855 Printer Digital Solution 61 Appendix 3 Key Features of the X2 TECH Color Pri...

Страница 9: ...nd client tools enable you to easily print from a wide variety of applications and platforms The XES Synergix 8830 or 8850 Digital Solution combines the XES Synergix 8830 or 8850 Engineering Printer w...

Страница 10: ...eb pages within its firmware allowing you to control the print queue and printer operating parameters from a web browser installed on your workstation The web pages in the Controller are collectively...

Страница 11: ...ata formats supported for color printing by the X2 TECH are stated in this manual in the Specifications for KLF Controller section The Controller maximizes the capabilities of the printer by incorpora...

Страница 12: ...e and fold through the 8825 8830 8850 Digital Solution with the optional Folder Scan documents to be stored as electronic files which are retrieved at a workstation using the AccXES Client Tool s Retr...

Страница 13: ...tion 5 8825 8830 8850 System Capabilities continued Figure 2 A Digital Solution is comprised of an 8825 printer with EV4 Controller or 8830 8850 printer with CNG Controller and an XES Synergix Scan Sy...

Страница 14: ...Manager Tool 8855 Digital Solution Copy collate and fold with an optional Folder Scan documents to be stored as electronic files which are retrieved at a workstation using the AccXES Client Tool s Re...

Страница 15: ...ynergix 8825 8830 8850 8855 X2 TECH System Introduction 7 8855 System Capabilities continued Figure 4 A Digital Solution is comprised of an 8855 printer with UP8 Controller and an XES Synergix Scan Sy...

Страница 16: ...le for your selection Media Specific Color Adjustment accessed from the Media Page of the Web PMT enables the independent adjustment of Gamma and Ink Limit for each color separation Cyan Magenta Yello...

Страница 17: ...offered a limited selection of folding options or a full selection of finishing programs to choose from depending upon your attached folding device All available options will be displayed on the Web P...

Страница 18: ...Xerox Stacker 1000 with an XES Synergix 8830 printer The Xerox Stacker 1000 stacks a maximum of 1000 prints of various sizes Print sizes include A A4 through E A0 Ideal for use with the XES Synergix...

Страница 19: ...g Quick Start Procedures are included in this section 8825 Printer 8830 Printer 8850 Printer 8855 Printer 8825 Digital Solution 8830 Digital Solution 8850 Digital Solution 8855 Digital Solution X2 TEC...

Страница 20: ...ils on Media loading Toner Cartridge and Waste Bottle replacing 8850 Printer Operator Manual A description of key printer components overview of the printer s Control Panel descriptions of the Control...

Страница 21: ...older Stacker Operator Manual A detailed description of how to use the optional Stacker XES Synergix X2 TECH Digital Solution User Guide This User Guide provides a detailed description of how to use t...

Страница 22: ...5 Windows NT4 0 PostScript Print Driver User Guide XES Synergix 8825 8830 8850 8855 Windows 2000 PostScript Print Driver User Guide XES Synergix 8825 8830 8850 8855 HDI AutoCAD 2000 Print Driver User...

Страница 23: ...User Guide Insert your original document face down and centered on the feed tray of the Scanner Gently move your document forward until the Scanner s feed rolls engage the document s leading edge As y...

Страница 24: ...which opens the Print Driver To print documents from the AccXES Client Tools double click on the AccXES Client Tools desktop shortcut or select Start Programs AccXES AccXES Tools Select the Document...

Страница 25: ...evice toolbar button At the bottom of the screen type in a name that you will recognize for the device and its IP address Select the Accept the device parameters toolbar button to save it in your devi...

Страница 26: ...n controlled Printer Control Panel enabling the selection and setting of the Controller s default job processing parameters including those related to color To connect to the Web PMT you must be runni...

Страница 27: ...our tabbed Document Properties dialog In Autocad 2000I Select File and Plot or Page Setup to display the Plot Screen Select this driver from the drop down list of plotters Wait a moment for the driver...

Страница 28: ...nner Control Panel press the Mode key Use the keypad on the Scanner Control Panel to enter in your 16 alphanumeric character Scan Directory name When the Scanner Control Panel displays Ready to Scan s...

Страница 29: ...of the rear of the Scanner if the configuration for Document Return has been changed from the factory default For full details on Scanner Configuration go to the XES Synergix X2 TECH Digital Solution...

Страница 30: ...e that you used at the scanner when you scanned your images This will retrieve the scanned images that were assigned to that specific directory In the File Prefix field add the prefix that will appear...

Страница 31: ...ller s Scan Directory until you retrieve them at your workstation Go to your workstation On the Document Retrieve tab select the List the image toolbar button The titles of the images that you scanned...

Страница 32: ...er should be set to either enabled or optional instead of the factory default value of disabled This setting enables the Controller to begin recording media use in a Job Log file by User and Account I...

Страница 33: ...n the AccXES Client Tools by selecting the icon or by selecting Start Program Files AccXES On the Document Submit screen add documents to create a document set using the Add toolbar button Select the...

Страница 34: ...appearance of Web pages may vary slightly between browsers You navigate the Web PMT as you would any Web site Only one page is displayed at a time Use the hypertext links within a page to navigate to...

Страница 35: ...n the PRINTER DEFAULTS hypertext link 2 Click on the PRINTER SETUP group of the Printer Defaults Side Menu and the PRINTER SETUP menu will expand to show the subgroup menu items and display the top pa...

Страница 36: ...job source The factory default setting is Off Timeout In this text box enter the maximum idle time in seconds for the printer to wait after processing a print job before printing and cutting a nested...

Страница 37: ...firm the choice and the Exit key to return to the PLOT NESTING menu Press the Next key until TIMEOUT is displayed Either accept the factory default setting of 5 or press the Enter key to change the se...

Страница 38: ...ing of a series of scanned images into an electronically collated set Changing Printing Parameters From Your Desktop Printing options can be changed using your print drivers the Web Printer Manager To...

Страница 39: ...om the Document Retrieve tab or by opening a saved document set Change print job or document options The three types of options that can be accessed to customize the print job and documents in the set...

Страница 40: ...t Options section of the AccXES Client Tools 8 0 User Guide for more details Print a Set of Documents Select the Device Manager Tab and select the Destination Device To print your set of documents tha...

Страница 41: ...alse PostScript copies is a page parameter For a multiple data format job which contains a PJL header file 1 is any data format EXCEPT PostScript Files 2 or later are comprised of data formats includi...

Страница 42: ...nd the error message in the Printer Control Panel Displayed Error Codes section of this user guide then perform the appropriate action If these problems persist call for Xerox Service Refer to the ERR...

Страница 43: ...b PMT These test prints provide valuable information on the printer s configuration network address error codes operating parameter settings and pen settings When a problem occurs take the following a...

Страница 44: ...inimal Test Press the Minimal button to print the printer s configuration data including IP Address Subnet Mask and Gateway Normal Test Press the Normal button to print the printer s configuration and...

Страница 45: ...d Press the ENTER key and the UTILITIES menu will be displayed Press the ENTER key and the TEST PRINT menu will be displayed Press the ENTER key again and ALL will be displayed Press and repress the N...

Страница 46: ...s Network Interface Card Hardware HW addresses status of Job Accounting and Scanner Configuration When trouble arises print out a copy of the PRINTER CONFIGURATION Test Print to review error logs and...

Страница 47: ...permanently changing the XES Synergix 8825 8830 8850 printer s defaults using the 8825 8830 8850 Printer Control Panel go to the XES Synergix 8825 8830 8850 Controller Setup Manual For full details on...

Страница 48: ...be applied to any of the 256 pens of each pen palette The next horizontal line of blank boxes 50 to 64 represents 15 available spots for patterns defined by the user enabling custom created patterns...

Страница 49: ...ECH System Introduction 41 Using Test Prints continued Figure 18 Typical Pen Settings Test Print for Pen Palette 1 User definable pen patterns List of numbered pens 0 to 255 with user definable Width...

Страница 50: ...ions on the Message Display E5 This code indicates an interlock problem Developer cover cutter cover cut sheet shelf or front door was opened while machine was in run mode Follow the instructions on t...

Страница 51: ...ob Log file If this error occurs often increase the polling frequency with the Account Management Tool Warning Accounting Disk Full If the Controller s Accounting Mode is disabled either intentionally...

Страница 52: ...er is in reduced power saver mode 01 xx Indicates xx size media is loaded in Roll 1 top drawer 02 xx Indicates xx size media is loaded in Roll 2 middle drawer 03 xx Indicates xx size media is loaded i...

Страница 53: ...8825 8830 8850 8855 X2 TECH System Introduction 45 X2 TECH LCD Displayed Error Codes For the meanings of error messages displayed on the X2 TECH printer s LCD refer to Appendix A of the ColorgrafX X2...

Страница 54: ...s occurred which may be blocking the print queue Also displayed when the Controller s Accounting Disk is full or when the Controller has reached its Accounting record limit Check the Web PMT s Main Pa...

Страница 55: ...r checking cables then switching on system power CONTROLLER FAULT 50000004 INTERNAL FAULT CALL FOR SERVICE Follow instructions on display Also try switching off system power checking cables then switc...

Страница 56: ...itching off system power then switching on system power if subsequent scans return the same error CONTROLLER FAULT 50000012 MEMORY FULL RESCAN DOCUMENT AFTER RETRIEVING FILES Retrieve files and wait f...

Страница 57: ...file If this error occurs often increase the polling frequency with the Account Management Tool 40000001 Warning Accounting Disk Full If the Controller s Accounting Mode is disabled either intentiona...

Страница 58: ...al NNNNNNNN CCCCCCCC pairs are displayed The number of seconds of power on time displayed in the additional pairs is the time at which the error occurred The additional pairs are displayed in order fr...

Страница 59: ...o response from Floppy Disk Controller to Configure command Call for Service 20FF0100 No response from Floppy Disk Controller to Software Reset Call for Service 21030100 No response from Floppy Disk C...

Страница 60: ...sponse from Floppy Disk Controller to Write Data command Call for Service 21C50300 No results available from Floppy Disk Controller for Write command Call for Service 21C50500 Wrong track found during...

Страница 61: ...ound during Read command Call for Service 21C60600 Floppy Disk Controller reported Read command was invalid Call for Service 21C60700 Bad disk found during Read command Call for Service 21C60800 Data...

Страница 62: ...quency with Account Management Tool 40000002 Controller s Accounting Records have reached their numerical limit Use the AccXES Account Management Tool to download the contents of the Controller s Job...

Страница 63: ...e indicator to show some free memory 50000012 The current scan has filled memory Wait for the memory usage indicator to show some free memory 50000013 The original document is too big to fit in memory...

Страница 64: ...me of error kk is the SCSI Sense Key returned by command aa is the SCSI Additional Sense Code returned by command The SCSI ID should be used to determine the device which caused the error The Controll...

Страница 65: ...that the command terminated with a non recovered error condition that was probably caused by a flaw in the medium or an error in the recorded data Action Call for Service 04 HARDWARE ERROR Indicates t...

Страница 66: ...ive with Firmware Release 7 5 a new Color Enablement feature key is available enabling Scanning to Net in color in TIFF and JPEG formats The printing of JPEG files is also enabled in Firmware Release...

Страница 67: ...e Composition feature can be used to place multiple pages in more than one row while making selections for the individual documents regarding scaling media size location of labels or stamps etc PDF fi...

Страница 68: ...printer s Controller and its attached Digital Solution scanner Create sets of documents that can be saved as a single file and sent to a remote printer from your workstation Assign and manipulate pri...

Страница 69: ...can System Automatic recognition and rasterization of HP GL HP GL 2 HP RTL CGM level 1 with ATA ext C4 FileNET Versatec Data Standards VRF ordered vector blocked raster compacted raster VCGL CalComp 9...

Страница 70: ...t media to minimize waste Scanning to the network which is a standard feature of the XES Synergix 8855 Digital Solution provides a convenient way to retrieve scanned documents at the local workstation...

Страница 71: ...mages documents for features such as media size type rotation page composition labels stamps Retrieve scanned images from the Controller to your workstation to be added to a document set or saved to y...

Страница 72: ...and easily checked from the supplies page of the XES website at www xes com Supported Media types can be selected from the Media Page of the Web PMT enabling the independent adjustment of Gamma and I...

Страница 73: ...ports the Synergix Scan System Automatic recognition and COLOR rasterization of Versatec Color Graphics Language VCGL Versatec Random Format VRF Computer Graphics Metafile CGM Hewlett Packard Graphics...

Страница 74: ...vities Plot Nesting allows the most advantageous use of media by arranging single or multiple page jobs on the output media to minimize waste Scanning to the network which is a standard feature of the...

Страница 75: ...ssign and manipulate printing options to individual images documents for features such as media size type rotation page composition labels stamps Retrieve scanned images from the Controller to your wo...

Страница 76: ...ents 100 250 VAC auto ranging power supply Agency Approvals Safety UL 1950 CA22 2 No 950 CUL EN 60950 CE Mark EMC CE Mark FCC Class A Canada Radio Interference Regulations Class A VCCI Class 1 I O Por...

Страница 77: ...ne is used by the 8825 8830 Digital Solution scanner when this option is connected The second is used as an input port for receiving data via serial port connection Note For firmware releases 1 0 2 0...

Страница 78: ...D 2000 and 2000i PostScript PPD System Print Driver NT 4 0 only Web Printer Manager Tool AccXES Client Tools AccXES Account Management Tool NT 4 0 only PC Windows 95 98 HP RTL Print Driver ADI Drivers...

Страница 79: ...r version EtherTalk TCP IP lpr lpd application socket telnet TFTP puts Novell IPX SPX PServer for Ver 3 x and 4 x w NDS NetBeui AccXES N5T CNG and EV4 Controllers 10 100BaseTX High speed multiple sess...

Страница 80: ...technique supporting 128 gray levels 8825 8830 256 for 8850 Two user selectable rendering options are available Area Optimized Stochastic screen is used for fine lines and Stoclustic screen is used f...

Страница 81: ...printing Scan to Net is allowed to proceed concurrent with printing Copy Job Processing Image Processing Type line photo mixed Background off light dark auto suppression or Auto IQ Contrast 7 levels s...

Страница 82: ...Processing Options Resolution 100 200 300 or 400 DPI single bit or 8 bit grayscale Transforms Mirror Invert Background off light dark auto suppression or Auto IQ Contrast 7 levels Preview Image Gener...

Страница 83: ...ily Kip interface 8 rev G Accounting Standard for 8830 8850 Optional feature key for 8825 Available for print copy and scan jobs Accounting of media use is accomplished with the AccXES Account Managem...

Страница 84: ...lash upgradeable via host interface Hard disk 9 1 GB Ultra SCSI Hard Disk Standard Physical Characteristics Standalone tower Electrical Requirements 120 240 VAC 50 60 Hz 10 A Agency Approvals Safety U...

Страница 85: ...25 8830 driver AutoCAD 2000 and 2000i PostScript Print Driver PPD Web Printer Manager Tool AccXES Client Tools AccXES Account Management Tool Windows 95 98 HP RTL HP GL 2 Print Driver ADI Drivers for...

Страница 86: ...nced stochastic halftoning technique supporting 256 gray levels Two user selectable rendering options are available Area Optimized Line Optimized Automatic Format Recognition Yes Palettes and Patterns...

Страница 87: ...y parameters from last copy job Can change number of copies and or scaling factor and reprint images Alternately can use parameters when scanning new image Copy job parameter sets Supports saving and...

Страница 88: ...V compressed image 8 bit grayscale TIFF 6 uncompressed and w Packbits lossless compression Single bit CALS 1 Group IV compressed image PDF single bit with CCITT Group IV compression Effective with Fir...

Страница 89: ...ccXES Controller Interface Status LED s 4 light display Scanner Control Panel Interface Status LEDs simple keyboard 64x256 pixel graphical LCD located on top of scanner Accounting Available for print...

Страница 90: ...al Characteristics Standalone tower Electrical Requirements 120 240 VAC 50 60 Hz 10 A Agency Approvals Safety UL 1950 CA22 2 No 950 CUL EN 60950 CE Mark EMC CE Mark FCC Class A Canada ICES 003 Class A...

Страница 91: ...2000 and 2000i PostScript Print Driver PPD Web Printer Manager Tool AccXES Client Tools AccXES Account Management Tool is Optional Accessory Windows 95 98 HP RTL HP GL 2 Print Driver ADI Drivers for...

Страница 92: ...PEG optional PostScript 3 with PDF Job Control Language HP PJL Versatec 150 Escape Sequences Color Support Automatic recognition and COLOR rasterization of Versatec Color Graphics Language VCGL Versat...

Страница 93: ...oup IV compression Effective with Firmware Release 7 5 a new Color Enablement feature key is available enabling Scanning to Net in color in TIFF and JPEG formats Processing Options Resolution 360 x 36...

Страница 94: ...XES Controller Interface Status LED s 4 light display Scanner Control Panel Interface Status LEDs simple keyboard 64x256 pixel graphical LCD located on top of scanner Accounting Available for print an...

Страница 95: ...Graphics Language HP PJL Hewlett Packard Printer Job Language HP RTL Hewlett Packard Raster Transfer Language IOT Image Output Terminal ips inches per second IPX SPX Internetwork Packet Exchange Seque...

Страница 96: ...This page has been intentionally left blank...

Страница 97: ...This page has been intentionally left blank...

Страница 98: ...served Printed in the United States of America XEROX X2 TECH with RACER XES Synergix 8855 and 8855 Digital Solution XES Synergix 8850 and 8850 Digital Solution XES Synergix 8825 and 8825 Digital Solut...

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