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Getting Help

Phaser® 8560MFP/8860MFP Multifunction Printer

9-27

Getting Help

This section includes:

■

Control Panel Messages

on page 9-27

■

PrintingScout Alerts

on page 9-27

■

Fax and Scan Alerts

on page 9-28

■

PhaserSMART Technical Support

on page 9-28

■

Online Support Assistant

on page 9-28

■

Web Links

on page 9-29

Xerox provides several automatic diagnostic tools to help you produce and maintain print
quality.

See also:

Xerox Support Centre

on page 1-18

Control Panel Messages

The control panel provides you with information and troubleshooting help. When an error or
warning condition occurs, the control panel displays a message informing you of the problem.
In many cases, the control panel also displays an animated graphic showing the location of the
problem, such as the location of a paper jam.

Press the

Help

button on the control panel to view additional information about the message or

menu displayed. The

Help

button is labeled with a

?

symbol.

PrintingScout Alerts

PrintingScout is a tool that is installed with your Xerox printer driver. It automatically checks
the printer status when you send a print job. If the printer is unable to print your job,
PrintingScout automatically displays an alert on your computer screen to let you know that the
printer needs attention. Click the alert to view instructions explaining how to fix the problem.

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Содержание Phaser 8510

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Страница 2: ... and or other countries HP GL HP UX and PCL are trademarks of Hewlett Packard Corporation in the United States and or other countries IBM and AIX are trademarks of International Business Machines Corporation in the United States and or other countries Microsoft Vista Windows and Windows Server are trademarks of Microsoft Corporation in the United States and or other countries Novell NetWare NDPS N...

Страница 3: ... 1 10 Control Panel Layout 1 10 Information Pages 1 14 Menu Map 1 14 Sample Pages 1 14 More Information 1 16 Resources 1 16 Xerox Support Centre 1 18 2 Network Basics Overview of Network Setup and Configuration 2 2 Setting Up the Network 2 3 Choosing a Connection Method 2 3 Connecting via USB 2 3 Connecting via Ethernet Recommended 2 3 Configuring the Network Address 2 5 TCP IP and IP Addresses 2 ...

Страница 4: ... Sizes and Weights 3 6 Loading Paper 3 9 Loading Paper in Tray 1 3 9 Using Manual Feed 3 14 Loading Paper in Tray 2 3 or 4 3 15 Selecting Printing Options 3 21 Selecting Printing Preferences Windows 3 21 Selecting Options for an Individual Job Windows 3 22 Selecting Options for an Individual Job Macintosh 3 23 Printing on Both Sides of the Paper 3 26 Automatic 2 Sided Printing Guidelines 3 26 Manu...

Страница 5: ...7 Using CentreWare IS to Retrieve Images 5 8 Using the Xerox Scan Utility 5 9 Importing Images into an Application 5 12 Scanning Options 5 15 Setting the Scan Resolution 5 15 Automatically Suppressing Background Variations 5 16 Setting the Color Mode 5 16 Setting 1 Sided or 2 Sided Originals 5 17 Setting the Document Type 5 18 Setting the Original Size 5 19 Managing Scan Templates 5 20 Creating a ...

Страница 6: ...eting an Individual Speed Dial Entry 6 10 Editing or Deleting a Group Speed Dial Entry 6 11 Faxing Multiple Recipients Using Send List 6 12 Setting Up a Send List of Fax Recipients 6 12 Viewing or Editing the Send List 6 13 Selecting Fax Options 6 14 Setting the Fax Destination 6 14 Setting the Fax Resolution 6 15 Selecting the Original Size 6 15 Selecting Auto Suppression 6 15 Selecting the Start...

Страница 7: ...aintenance 8 2 Cleaning the Paper Release Blade 8 11 Cleaning the Maintenance Kit Wiper Blade 8 15 Cleaning the Outside of the Printer 8 18 Cleaning the Document Glass and Document Feeder 8 18 Ordering Supplies 8 23 Consumables 8 23 Routine Maintenance Items 8 24 When to Order Supplies 8 24 Recycling Supplies 8 24 Moving and Repacking the Printer 8 25 Precautions for Moving the Printer 8 25 Moving...

Страница 8: ...n Printer vi Getting Help 9 27 Control Panel Messages 9 27 PrintingScout Alerts 9 27 Fax and Scan Alerts 9 28 PhaserSMART Technical Support 9 28 Online Support Assistant 9 28 Web Links 9 29 A User Safety B Copy Regulations C Fax Regulations Index ...

Страница 9: ...r 8560MFP 8860MFP Multifunction Printer 1 1 This chapter includes Parts of the Printer on page 1 2 Printer Configurations on page 1 6 Control Panel on page 1 10 More Information on page 1 16 Printer Features ...

Страница 10: ...Parts of the Printer Phaser 8560MFP 8860MFP Multifunction Printer 1 2 Parts of the Printer This section includes Front View on page 1 3 Side View on page 1 4 Back View on page 1 4 Open View on page 1 5 ...

Страница 11: ...r 8860MFP Printer Phaser 8560MFP N Printer 1 Tray 4 optional 2 Tray 3 optional 3 Tray 2 4 Tray 1 5 Output tray 6 Exit cover 7 Control panel 8 Document feeder 9 Duplex automatic document feeder 10 Interface cover 11 Side door 12 Front cover release 1 Document cover 8860mfp 001 1 2 3 4 6 9 10 11 12 7 8 5 8860mfp 134 1 ...

Страница 12: ...e kit 2 Waste tray 3 Power cord connection 4 Power switch 5 Scanner cable connection 6 USB connection 7 RJ 11 fax modem connection 8 Configuration card 9 Ethernet 10 100 Base Tx connection 1 Hard drive 2 RAM slots 3 Stabilizer 1 Flash memory 8860mfp 002 5 6 8 7 9 1 2 3 4 8860mfp 003 2 1 3 8860mfp 135 1 ...

Страница 13: ...Parts of the Printer Phaser 8560MFP 8860MFP Multifunction Printer 1 5 Open View 1 Long paper extension 2 Short paper stop 3 Exit cover 4 Ink cover 5 Scanhead transportation lock 4 5 3 2 8860mfp 004 1 ...

Страница 14: ...First page out speed pages per minute 6 seconds for color prints 12 seconds for color copies Copy print scan fax capabilities Fonts PostScript and PCL Trays Tray 1 and Tray 2 Connection USB Ethernet 10 100 Base Tx See also Copying on page 4 1 Scanning on page 5 1 Faxing on page 6 1 Phaser 8560MFP Printer Phaser 8860MFP Printer PostScript Print Quality Modes Fast Color 30 ppm Standard 24 ppm Enhanc...

Страница 15: ... No No No No Automatic 2 Sided Printing No Yes Yes Yes Duplex Automatic Document Feeder No Yes Yes Yes 525 Sheet Feeder Tray 3 Optional Optional Yes Yes 525 Sheet Feeder Tray 4 Optional Optional Optional Yes System cart Optional Optional Yes Yes Copy Yes Yes Yes Yes Scan to PC or Macintosh computer Yes Yes Yes Yes Scan to Email Yes Yes Yes Yes Scan to System Hard Drive Yes Yes Yes Yes Fax Yes Yes ...

Страница 16: ...ard Drive Yes Flash Memory No Automatic 2 Sided Printing Yes Duplex Automatic Document Feeder Yes 525 Sheet Feeder Tray 3 Optional 525 Sheet Feeder Tray 4 Optional System cart Optional Copy Yes Scan to PC or Macintosh computer Yes Scan to Email Yes Scan to System Hard Drive Yes Fax Yes This option can be purchased separately for this configuration ...

Страница 17: ...rox com office 8560MFPsupplies Accessory The system cart is the only accessory for the Phaser 8560MFP 8860MFP printer For more information on accessories go to www xerox com office 8560MFPsupplies or www xerox com office 8860MFPsupplies Printer and Scan Drivers To access all your system s features install the printer and scan drivers from the Software and Documentation CD ROM or the Xerox Drivers ...

Страница 18: ... to Print system errors and warnings Prompts you to load paper order and replace supplies and clear jams Enables you to access tools and information pages to help resolve problems Enables you to change system and network settings Control Panel Layout The control panel is divided into three major areas Left side Copying scanning and faxing function buttons and LEDs Middle Function buttons graphic d...

Страница 19: ...put quality mode for the copy job fast color standard enhanced and high resolution photo 4 2 Sided button and LEDs Press the 2 Sided button to select either one or 2 sided for the original and one or 2 sided for the output 5 Lighten Darken button and LEDs Press the Lighten Darken button to select a setting for your copy scan or fax job 6 Reduce Enlarge button and LEDs Press the Reduce Enlarge butt...

Страница 20: ...display screen 7 OK button Press to accept the setting selected 8 Down Arrow button Press to scroll down through menu options 9 Up Arrow button Press to scroll up through menu options 10 Back button Press to return to the previous menu 11 Graphic display screen indicates status messages and menus 12 Status indicator LED Green System is ready to print copy scan or fax Yellow Warning condition syste...

Страница 21: ... scan or fax jobs To cancel the job follow the instructions indicated on the graphic display 4 Clear All button Press once to return to the default main menu All job settings are reset to default 5 Pause button Press to enter pauses represented by commas in fax numbers 6 Delayed Send button Press to select a later time for sending your fax 7 Send List button Press to view or add a fax telephone nu...

Страница 22: ...on page from CentreWare IS and from the printer driver Menu Map The Menu Map helps you navigate the control panel menus To print the Menu Map 1 On the control panel press the System button 2 Select Information and then press the OK button 3 Select Menu Map and then press the OK button to print Note Print the Menu Map to see other information pages available for printing Sample Pages Your system co...

Страница 23: ...t print quality mode and color correction for your print job on the control panel To print the color sampler pages 1 On the control panel press the System button 2 Select Information and then press the OK button 3 Select Sample Pages and then press the OK button 4 Select one of the following options and then press the OK button to print CMYK Sampler Pages or RGB Sampler Pages Phaser 8560MFP printe...

Страница 24: ...anced Features Guide PDF www xerox com office 8560MFPsupport Quick Start Tutorials www xerox com office 8560MFPsupport Video Tutorials www xerox com office 8560MFPsupport Recommended Media List Recommended Media List United States Recommended Media List Europe Printer Management Tools www xerox com office 8560MFPdrivers Online Support Assistant www xerox com office 8560MFPsupport PhaserSMART www p...

Страница 25: ...ffice 8860MFPsupport Video Tutorials www xerox com office 8860MFPsupport Recommended Media List Recommended Media List United States Recommended Media List Europe Printer Management Tools www xerox com office 8860MFPdrivers Online Support Assistant www xerox com office 8860MFPsupport PhaserSMART www phaserSMART com Technical Support www xerox com office 8860MFPsupport Information about menu select...

Страница 26: ...s Default printer driver settings Windows only Note You can install the Xerox Support Centre utility from the Xerox Drivers and Downloads website www xerox com office 8560MFPdrivers Phaser 8560MFP printer www xerox com office 8860MFPdrivers Phaser 8860MFP printer To start the Xerox Support Centre utility See also Using the Xerox Support Centre tutorial at www xerox com office 8560MFPsupport or www...

Страница 27: ...ing Up the Network on page 2 3 Configuring the Network Address on page 2 5 Installing the Printer Drivers on page 2 10 This chapter provides basic information about setting up and connecting to your product See also Advanced Features Guide at www xerox com office 8560MFPsupport or www xerox com office 8860MFPsupport Network Basics ...

Страница 28: ...he printer s IP address on the control panel Once the IP address is set continue the installation procedure to install the driver software Macintosh products Manually set the product s network address for TCP IP on the control panel Install the driver software on the computer from the Software and Documentation CD ROM Note For information on driver installation see the section in this chapter for ...

Страница 29: ...r a newer operating system Macintosh users must use Mac OS X version 10 3 and higher USB Connection A USB connection requires a standard A B USB cable This cable is not included with your product and must be purchased separately Verify that you are using the correct USB cable for your connection 1 Connect one end of the USB cable to the product and turn it on 2 Connect the other end of the USB cab...

Страница 30: ...r more computers using a cable or DSL router a cable or DSL router and two or more twisted pair category 5 RJ 45 cables are required One cable for each device If you are connecting to one or more computers with a hub connect the computer to the hub with one cable and then connect the product to the hub with the second cable Connect to any port on the hub except the uplink port TCP IP and EtherTalk...

Страница 31: ...s the address 192 168 1 3 Another device can have the address 192 168 1 4 Generally Macintosh computers use either TCP IP or the EtherTalk protocol to talk to a networked printer For Mac OS X products TCP IP is preferred Unlike TCP IP however EtherTalk does not require products or computers to have IP addresses Many networks have a Dynamic Host Configuration Protocol DHCP server A DHCP server auto...

Страница 32: ...ess select Product Identification On the control panel press the System button select Information press the OK button select Product Identification and then press the OK button to view the product s IP address See also Control Panel Features on page 1 10 Information Required for Manual IP Addressing Information Comments Internet Protocol IP address of the product Format is xxx xxx xxx xxx where xx...

Страница 33: ...2 Enter the product s IP address in the browser s Address field 3 Click Properties 4 Select the Protocols folder on the left navigation panel 5 Select TCP IP 6 Enter or modify the settings and then click Save Changes at the bottom of the page Using Host Names with the Domain Name Service DNS The product supports DNS through an embedded DNS resolver The DNS resolver protocol communicates with one o...

Страница 34: ...ls 1 Launch your web browser 2 Enter the product s IP address in the browser s Address field 3 Select Properties 4 Select the Protocols folder on the left navigation panel 5 Select TCP IP 6 In the BOOTP DHCP Settings section set the BOOTP DHCP option to ON 7 To enable DDNS enter the following DDNS WINS settings information DDNS Set to ON Release Host Name Set to NO DDNS WINS Name Use the default n...

Страница 35: ...g the IP address overrides DHCP and AutoIP Alternatively if you are in a small office with a single PC and use a dialup modem connection you can manually set the IP address 1 On the control panel press the System button 2 Select Connection Setup and then press the OK button 3 Select Network Setup and then press the OK button 4 Select TCP IP Setup and then press the OK button 5 Select DHCP BOOTP se...

Страница 36: ... driver installation see the Scanning chapter Printer Driver Source Description Windows PostScript Driver CD ROM and Web The PostScript driver is recommended to take full advantage of your product s custom features and genuine Adobe PostScript Default printer driver PCL Driver Web only The Printer Command Language driver can be used for applications requiring PCL Note For Windows 2000 and Windows ...

Страница 37: ... the Run window type CD drive INSTALL EXE 2 Select your desired language from the list 3 Select Install Printer Driver 4 Select the installation method you want to use and then follow the onscreen instructions See also For the Phaser 8560MFP Advanced Features Guide at www xerox com office 8560MFPsupport Online Support Assistant at www xerox com office 8560MFPsupport For the Phaser 8860MFP Advanced...

Страница 38: ...your password in the password field on the Authenticate screen and then click the OK button 4 Click I Agree on the license agreement screen 5 Select the installation method you want to use and then follow the onscreen instructions 6 Click Finish when the installation completes See also For the Phaser 8560MFP Advanced Features Guide at www xerox com office 8560MFPsupport Online Support Assistant at...

Страница 39: ...ge 3 3 Loading Paper on page 3 9 Selecting Printing Options on page 3 21 Printing on Both Sides of the Paper on page 3 26 Printing on Specialty Media on page 3 30 Creating Custom Paper Types on page 3 59 See also Using paper trays video tutorials at www xerox com office 8560MFPsupport or www xerox com office 8860MFPsupport Printing Basics ...

Страница 40: ...her confirm the paper type and size or change it as required 3 From the software application access the Print dialog box and then select printing options in the printer driver 4 Send the job to the system from the software application s Print dialog box See also Loading Paper on page 3 9 Selecting Printing Options on page 3 21 Printing on Specialty Media on page 3 30 ...

Страница 41: ...xcellent results with your system To order paper transparencies or other specialty media contact your local reseller or go to the Xerox Supplies website for your printer www xerox com office 8560MFPsupplies Phaser 8560MFP printer www xerox com office 8860MFPsupplies Phaser 8860MFP printer Caution Damage caused by using unsupported paper transparencies and other specialty media is not covered by th...

Страница 42: ... Custom Size Paper on page 3 55 Duplex Automatic Document Feeder Guidelines The document feeder accommodates original sizes from 114 x 140 mm 4 5 x 5 5 in to 216 x 356 mm 8 5 x 14 0 in The weight range includes 60 120 g m2 16 32 lb Bond 22 45 lb Cover Follow these guidelines when loading originals into the document feeder Load originals faceup so that the top of the document enters the system firs...

Страница 43: ... UV and visible light UV radiation which is emitted by the sun and fluorescent bulbs is particularly damaging to paper items The intensity and length of exposure to visible light on paper items should be reduced as much as possible Maintain constant temperatures and relative humidity Avoid attics kitchens garages and basements for storing paper Inside walls are drier than outside walls where moist...

Страница 44: ...rted paper and other media print the Paper Tips page 1 On the control panel press the System button 2 Select Information and then press the OK button 3 Select Information Pages and then press the OK button 4 Select Paper Tips and then press the OK button to print See also For the Phaser 8560MFP Recommended Media List United States Recommended Media List Europe For the Phaser 8860MFP Recommended Me...

Страница 45: ...ecutive 7 25 x 10 5 in Letter 8 5 x 11 0 in US Folio 8 5 x 13 0 in Legal 8 5 x 14 0 in A4 210 x 297 mm A5 148 x 210 mm A6 105 x 148 mm B5 JIS 182 x 257 mm ISO B5 176 x 250 mm 10 Commercial 4 12 x 9 5 in Margins 5 mm on the sides 15 mm on the top and bottom Monarch 10 Commercial A7 Baronial 5 6 5 mm on the side 20 mm on the top and bottom 6 x 9 DL C5 Monarch 3 87 x 7 5 in A7 5 25 x 7 25 in Baronial...

Страница 46: ...ns 5 mm on all sides Executive 7 25 x 10 5 in Letter 8 5 x 11 0 in US Folio 8 5 x 13 0 in Legal 8 5 x 14 0 in A4 210 x 297 mm A5 148 x 210 mm B5 JIS 182 x 257 mm ISO B5 176 x 250 mm 10 Commercial 4 12 x 9 5 in Margins 5 mm on the sides 15 mm on the top and bottom 10 Commercial 5 mm on the side 20 mm on the top and bottom C5 DL C5 side flap only 162 x 229 mm DL 110 x 220 mm 8860mfp 129 ...

Страница 47: ...er Card stock Labels Envelopes Transparencies Specialty media including business cards photo paper postcards pre punched paper duradocument paper and trifold brochures Pre printed paper paper already printed on one side Custom size paper See also Paper Sizes and Weights for Tray 1 on page 3 7 Note If you change the paper in Tray 1 select the correct paper type and size on the control panel The med...

Страница 48: ...Loading Paper Phaser 8560MFP 8860MFP Multifunction Printer 3 10 To load paper or other media in Tray 1 1 Pull up and out on the handle to open Tray 1 2 Open the tray extension 8860mfp 011 8860mfp 012 ...

Страница 49: ...e top of the page entering the system first Note When using pre punched paper adjust the print margins to accommodate the holes Printing over the holes may cause ink to transfer onto subsequent pages A minimum margin of 19 mm 0 75 in is recommended Side flap envelopes Insert envelopes with the flap side up and the flap toward the left side of the tray 8860mfp 109 8860mfp 019 ...

Страница 50: ...e paper guides to fit the paper loaded in the tray 5 On the control panel press the OK button to use the paper size and type displayed as the current setup or change the paper size and type a Select Change setup and then press the OK button b Select the paper size and then press the OK button c Select the paper type and then press the OK button 8860mfp 110 8860mfp 130 ...

Страница 51: ...amic setting enables incoming print jobs to set paper size and type It prints from Tray 1 if the tray is selected or Tray 1 contains the requested paper If no tray has the requested paper you can select Tray 1 when prompted on the control panel Static The static setting requires the user to select the paper size and type settings for the tray when you load the paper or later using the Paper Tray S...

Страница 52: ...ct By Tray and then select Manual Feed Tray 1 from the list 3 Click Yes on the Manual Feed dialog box 4 Click OK to save the driver settings 5 Submit your print job 6 When prompted by the control panel remove the paper from Tray 1 7 Load the appropriate paper for your job into the tray Macintosh To select manual feed using Macintosh OS X version 10 3 or higher 1 In the Print dialog box select Pape...

Страница 53: ...dia including photo paper postcards pre punched paper duradocument paper and trifold brochures Pre printed paper paper already printed on one side See also Paper Sizes and Weights for Tray 2 3 or 4 on page 3 8 Printing on Specialty Media on page 3 30 Printing Custom Size Paper on page 3 55 The media capacity for Tray 2 3 or 4 is 525 sheets of plain paper 20 lb Bond 400 sheets of transparencies glo...

Страница 54: ... envelopes or specialty media into the tray Single sided printing Insert the side to be printed faceup with the top of the page toward the front of the tray Note When using pre punched paper adjust the print margins to accommodate the holes Printing over the holes may cause ink to transfer onto subsequent pages A minimum margin of 19 mm 0 75 in is recommended 8860mfp 020 8860mfp 111 ...

Страница 55: ...th the flap side down and the flap toward the left side of the tray 2 sided printing Insert side one facedown with the top of the page toward the back of the tray Caution Do not load paper or media above the fill line indicated on the tray Overloading the tray may cause jams 8860mfp 026 8860mfp 112 ...

Страница 56: ...ppropriate paper size imprinted on the bottom of the tray When properly positioned the guide clicks into place Width guides Slide the width guides until the arrows on the guides point to the appropriate paper size labeled on the bottom of the tray When properly positioned the guides click into place Note When the paper guides are adjusted correctly there may be a small space between the paper and ...

Страница 57: ...rt the tray into the slot and push it completely into the system 5 Adjust the output tray for short or long media i For media shorter than 190 mm 7 5 in flip up the paper stop For media longer than 297 mm 11 7 in extend the output tray 8860mfp 098 8860mfp 016 8860mfp 017 ...

Страница 58: ...per and then press the OK button c Select Use current setup if the correct paper type is displayed as the current setup or change the paper type Select Tray 2 Paper Type Tray 3 Paper Type or Tray 4 Paper Type and then press the OK button Select the appropriate paper type from the list displayed and then press the OK button See also Printing on Specialty Media on page 3 30 Printing Custom Size Pape...

Страница 59: ...ide them specifically for a job For example if you want to use automatic 2 sided printing for most jobs set this option in printer settings To select printer preferences 1 Select one of the following options Windows 2000 Windows Server 2003 and Windows Vista Click Start select Settings and then click Printers Windows XP Click Start and then select Printers and Faxes 2 In the Printers folder right ...

Страница 60: ...b 1 With the desired document or graphic open in your application access the Print dialog box 2 Select the Phaser 8560MFP 8860MFP printer and click the Properties button to open the printer driver 3 Make selections from the driver tabs See the following table for specific printing options Note In Windows 2000 Windows XP Windows Server 2003 and Windows Vista you can save current printing options wi...

Страница 61: ...wn lists that are displayed Note In Macintosh OS X click Save Preset on the Print menu screen to save the current printer settings You can create multiple presets and save each with its own distinctive name and printer settings To print jobs using specific printer settings click the applicable saved preset in the Presets list 3 Click Print to print the job Printing Options for Windows Operating Sy...

Страница 62: ... 5 Copies Pages Copies Pages Layout Pages per sheet Layout direction Border Two sided printing Paper Handling Reverse page order Print all odd even ColorSync Color conversion Cover Page Cover pages Paper Feed Paper source Job Type Secure prints personal prints personal saved prints proof prints saved prints print with and fax Image Quality Print quality Color correction or color conversion Image s...

Страница 63: ...rSync Color conversion Cover Page Cover pages Paper Feed Paper source Finishing Options Stapling Hole punching Paper destination Offset collated sets Job Types Secure prints personal prints proof prints and saved prints Image Quality Print quality RGB color corrections neutral grays Image smoothing Printer Features Paper types Separation pages Macintosh PostScript Driver Settings Continued Operati...

Страница 64: ...Psupport or www xerox com office 8860MFPsupport Automatic 2 Sided Printing Guidelines Automatic 2 sided printing is available from all trays Before printing a 2 sided document verify the following requirements The system has a duplex automatic document feeder that supports 2 sided printing The paper weight is within the appropriate weight range 60 122 g m2 16 32 lb Bond The following paper and med...

Страница 65: ... 2 sided printing Note If your driver does not display the options listed in the table above go to the Xerox Drivers and Downloads website to download the latest driver www xerox com office 8560MFPdrivers Phaser 8560MFP printer www xerox com office 8860MFPdrivers Phaser 8860MFP printer See also Loading Paper in Tray 1 on page 3 9 Loading Paper in Tray 2 3 or 4 on page 3 15 Portrait Landscape Bind ...

Страница 66: ...r Note Before printing the second side of your paper always select 2nd Side as the paper type on the control panel and in the printer driver Selecting 2nd Side ensures good print quality for manual two sided printing See also Supported Paper Sizes and Weights on page 3 6 Printing Side One 1 Load paper in the tray Tray 1 Insert side one facedown with the top of the page entering the system first Tr...

Страница 67: ...nd Side as the paper type or the appropriate tray as the paper source Tray 1 Tray 2 3 or 4 a Select Change setup and then press the OK button b Select the appropriate paper size and then press the OK button c Select 2nd Side and then press the OK button a Press the System button b Select Paper Tray Setup and then press the OK button c Select either Tray 2 Paper Tray 3 Paper or Tray 4 Paper and the...

Страница 68: ...ct your local reseller or go to the Xerox Supplies website for your printer www xerox com office 8560MFPsupplies Phaser 8560MFP printer www xerox com office 8860MFPsupplies Phaser 8860MFP printer Caution Damage caused by using unsupported paper transparencies and other specialty media is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guar...

Страница 69: ...load more than 400 transparencies in Tray 2 3 or 4 Overloading the tray can cause the system to jam Do not use transparencies with stripes on the side After loading transparencies change the paper type at the control panel a Press the System button b Select Paper Tray Setup and then press the OK button c Select the appropriate tray and then press the OK button d Select Change setup and then press ...

Страница 70: ...alty Media Phaser 8560MFP 8860MFP Multifunction Printer 3 32 Printing Transparencies from Tray 1 To print transparencies 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 8860mfp 011 8860mfp 012 ...

Страница 71: ...ress the OK button if the correct paper size and Transparency are displayed as the current setup or select the transparency size and type a Select Change setup and then press the OK button b Select the appropriate transparency size and then press the OK button c Select Transparency and then press the OK button 5 In the printer driver select either Transparency as the paper type or Tray 1 as the pa...

Страница 72: ...tion Printer 3 34 Printing Transparencies from Tray 2 3 or 4 To print transparencies 1 Remove the tray from the system 2 Insert transparencies into the tray Note Do not load transparencies above the transparency fill line inside the tray 8860mfp 020 8860mfp 029 ...

Страница 73: ...ppropriate paper size imprinted on the bottom of the tray When properly positioned the guide clicks into place Width guides Slide the width guides until the arrows on the guides point to the appropriate paper size labeled on the bottom of the tray When properly positioned the guides click into place Note When the paper guides are adjusted correctly there may be a small space between the transparen...

Страница 74: ...t Tray 2 Paper Tray 3 Paper or Tray 4 Paper and then press the OK button c Select Use current setup if Transparency is displayed as the current paper type or change the paper type Select Tray 2 Paper Type Tray 3 Paper Type or Tray 4 Paper Type and then press the OK button Select Transparency from the list displayed and then press the OK button 6 In the printer driver select either Transparency as ...

Страница 75: ...effects of moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing Avoid padded envelopes purchase envelopes that lie flat on a surface Remove air bubbles from the envelopes before loading them into the tray by setting a heavy book on top of them Use envelopes with diagonal seams not side seams Caution Nev...

Страница 76: ...Specialty Media Phaser 8560MFP 8860MFP Multifunction Printer 3 38 Printing Envelopes from Tray 1 To print envelopes 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 8860mfp 011 8860mfp 012 ...

Страница 77: ...nvelopes 4 On the control panel press the OK button if the correct envelope size and type are displayed as the current setup or select the envelope size and type a Select Change setup and then press the OK button b Select the appropriate envelope size and then press the OK button c Select Envelope and then press the OK button 5 In the printer driver select either Envelope as the paper type or Tray...

Страница 78: ...8860MFP Multifunction Printer 3 40 Printing Envelopes from Tray 2 3 or 4 To print envelopes 1 Remove the tray from the system 2 Insert envelopes into the tray flap side down with the flap toward the left side of the tray 8860mfp 020 8860mfp 026 ...

Страница 79: ...ate paper size imprinted on the bottom of the tray When properly positioned the guide clicks into place Width guides Slide the width guides until the arrows on the guides point to the appropriate paper size labeled on the bottom of the tray When properly positioned the guides click into place Note When the paper guides are adjusted correctly there may be a small space between the envelopes and the...

Страница 80: ... Select Tray 2 Paper Tray 3 Paper or Tray 4 Paper and then press the OK button c Select Use current setup if Envelope is displayed as the current paper type or change the paper type Select Tray 2 Paper Type Tray 3 Paper Type or Tray 4 Paper Type and then press the OK button Select Envelope from the list displayed and then press the OK button 6 In the printer driver select either Envelope as the pa...

Страница 81: ...r 4 on page 3 8 Guidelines Do not use vinyl labels Print only on one side of the sheet of labels Do not use any sheet where labels are missing it may damage the system Store unused labels flat in their original packaging Leave the sheets of labels inside the original packaging until ready to use Return any unused sheets of labels to the original packaging and reseal it Do not store labels in extre...

Страница 82: ...on Specialty Media Phaser 8560MFP 8860MFP Multifunction Printer 3 44 Printing Labels from Tray 1 To print labels 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 8860mfp 011 8860mfp 012 ...

Страница 83: ...aded in the tray 5 On the control panel press the OK button if the correct paper size and Labels are displayed as the current setup or select the label size and type a Select Change setup and then press the OK button b Select the appropriate paper size and then press the OK button c Select Labels and then press the OK button 6 In the printer driver select either Labels as the paper type or Tray 1 ...

Страница 84: ...Printer 3 46 Printing Labels from Tray 2 3 or 4 To print labels 1 Remove the tray from the system 2 Insert a maximum of 400 sheets of labels into the tray with the side to be printed faceup and the top of the page toward the front of the tray 8860mfp 020 8860mfp 038 ...

Страница 85: ...ppropriate paper size imprinted on the bottom of the tray When properly positioned the guide clicks into place Width guides Slide the width guides until the arrows on the guides point to the appropriate paper size labeled on the bottom of the tray When properly positioned the guides click into place Note When the paper guides are adjusted correctly there may be a small space between the labels and...

Страница 86: ...n b Select Tray 2 Paper Tray 3 Paper or Tray 4 Paper and then press the OK button c Select Use current setup if Labels is displayed as the current paper type or change the paper type Select Tray 2 Paper Type Tray 3 Paper Type or Tray 4 Paper Type and then press the OK button Select Labels from the list displayed and then press the OK button 6 In the printer driver select either Labels as the paper...

Страница 87: ...MFP printer Guidelines Do not open sealed packages of glossy paper until you are ready to load them into the system Leave glossy paper in the original wrapper and leave the packages in the shipping carton until ready to use Remove all other paper from the tray before loading glossy paper Load only the amount of glossy paper you are planning to use Do not leave glossy paper in the tray when you are...

Страница 88: ...cialty Media Phaser 8560MFP 8860MFP Multifunction Printer 3 50 Printing Glossy Paper from Tray 1 To print glossy paper 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 8860mfp 011 8860mfp 012 ...

Страница 89: ... are displayed as the current setup or select the appropriate paper size and type a Select Change setup and then press the OK button b Select the appropriate paper size and then press the OK button c Select the appropriate paper type and then press the OK button Card Stock Phaser 8560MFP printer Glossy Paper Phaser 8860MFP printer 5 In the printer driver select the appropriate paper type or Tray 1...

Страница 90: ...ialty Media Phaser 8560MFP 8860MFP Multifunction Printer 3 52 Printing Glossy Paper from Tray 2 3 or 4 To print glossy paper 1 Remove the tray from the system 2 Insert glossy paper into the tray 8860mfp 020 8860mfp 042 ...

Страница 91: ...e appropriate paper size imprinted on the bottom of the tray When properly positioned the guide clicks into place Width guides Slide the width guides until the arrows on the guides point to the appropriate paper size labeled on the bottom of the tray When properly positioned the guides click into place Note When the paper guides are adjusted correctly there may be a small space between the paper a...

Страница 92: ...r Tray Setup and then press the OK button b Select Tray 2 Paper Tray 3 Paper or Tray 4 Paper and then press the OK button c Select Use current setup if the appropriate paper type is displayed or select Change setup if the appropriate paper type is not displayed Select the appropriate paper type and then press the OK button Card Stock Phaser 8560MFP printer Glossy Paper Phaser 8860MFP printer 6 In ...

Страница 93: ...lso print on custom size paper within the following dimensions Note Print custom size paper from Tray 1 only See also Paper Sizes and Weights for Tray 1 on page 3 7 Single Sided Printing 2 Sided Printing Short edge 76 216 mm 3 0 8 5 in 140 216 mm 5 5 8 5 in Long edge 127 356 mm 5 0 14 0 in 210 356 mm 8 3 14 0 in Weight 60 220 g m2 16 40 lb Bond 22 80 lb Cover 60 120 g m2 16 32 lb Bond 22 45 lb Cov...

Страница 94: ...y Media Phaser 8560MFP 8860MFP Multifunction Printer 3 56 Printing Custom Size Paper from Tray 1 To print custom size paper 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 8860mfp 011 8860mfp 012 ...

Страница 95: ... into the tray Single sided printing Insert the side to be printed facedown with the top of the page entering the system first 2 sided printing Insert side one faceup with the bottom of the page entering the system first 4 Adjust the paper guides to fit the paper loaded in the tray 8860mfp 109 8860mfp 110 ...

Страница 96: ...the size displayed is not correct select Change press the OK button press the Up Arrow or Down Arrow button to select the correct size and then press the OK button d Select one of the following options for selecting the long edge size If the size displayed is correct press the OK button If the size displayed is not correct select Change press the OK button press the Up Arrow or Down Arrow button t...

Страница 97: ...entreWare IS Note Creating custom paper types is not available on Phaser 8560MFP printers To create custom paper types 1 Launch your web browser 2 Enter the printer s IP address in the browser s Address field 3 Click Properties 4 Select the General folder on the left navigation panel 5 Select Custom Paper Types 6 Enter or modify the settings and then click Save Changes at the bottom of the page No...

Страница 98: ...nter 4 1 This chapter includes Basic Copying on page 4 2 Adjusting Copying Options on page 4 3 Managing Copy Functions on page 4 20 Note Some of the features described in this chapter may not be available on your system configuration Copying ...

Страница 99: ... the Start button If you placed originals in the document feeder copying continues until the document feeder is empty When collation is on and you are copying from the document glass the system copies the first page and then displays the prompt Another original to copy If you do not want to see this message turn collation off before starting your copy job Note Because the Phaser 8560MFP 8860MFP pr...

Страница 100: ...age 4 5 Selecting the Quality of the Copies on page 4 6 Selecting the Document Type on page 4 7 Selecting a Tray to Use for Copies In some cases you may want to make copies on letterhead colored paper or transparencies After loading the special paper in a tray select the tray to use for your copies To select the tray for copying special paper 1 On the control panel press the Copy button 2 Select P...

Страница 101: ...e changes Selecting Color or Black and White Copies If the original document has color you can create copies in color or in black and white Press the Color Mode button on the control panel to change the selection to color black and white or Auto If you select the color option and the system prompts you for a password enter the password using the numeric keypad and then press the OK button Note An ...

Страница 102: ...s only one side of the originals and produces 2 sided copies 2 to 2 Scans both sides of the originals and produces 2 sided copies 2 to 1 Scans both sides of the originals and produces 1 sided copies Note The factory default is 1 to 1 Copies do not begin printing until the system has scanned all the originals for the first page When making two sided copies 1 to 2 or 2 to 2 printing does not begin u...

Страница 103: ... longer to process and print than the other modes Enhanced factory default setting Best mode for business presentations Produces superior text resolution and very smooth images This mode takes longer to process and print than Standard or Fast Standard General purpose mode for copies Produces crisp bright copies at high speed Recommended for vibrant prints Fast Fastest mode useful for many images a...

Страница 104: ...nts of the original Press the Document Type button on the control panel to select one of the following options Photo For photograph prints Graphics For constant colored areas Mixed For both text and photographs such as magazines or newspapers Text For black and white or colored text Color Mode Document Type Output Quality 2 Sided Lighten Darken Reduce Enlarge 8860mfp 049 ...

Страница 105: ... 4 10 Adjusting the Color Balance on page 4 11 Erasing the Edges of Copy Documents on page 4 12 Selecting an Original Size When using the document feeder or when using the document glass when the prescan glass option is turned off you can specify the size of the original so that the correct area is copied To specify the original size 1 On the control panel press the Copy button 2 Select Original S...

Страница 106: ...ee also Selecting an Original Size on page 4 8 Reducing or Enlarging the Image You can reduce the image to 25 of its original size or enlarge it to 400 of its original size To use reduce or enlarge the image 1 On the control panel press the Copy button 2 Select one of the following options Select Preset Reduce Enlarge and then press the OK button A list of preset values appears from which you can ...

Страница 107: ...ges printed on one side of the paper can sometimes be seen on the other side of the paper To prevent this from happening in your copy document use the Auto Suppression setting to minimize the sensitivity of the scanner to variations in light background colors To change this setting 1 On the control panel press the Copy button 2 Select Auto Suppression and then press the OK button 3 Select either O...

Страница 108: ... a Select Cyan Color Balance and then press the OK button b Select a whole number from Darkest 3 to Lightest 3 and then press the OK button 4 To adjust the level of magenta a Select Magenta Color Balance and then press the OK button b Select a whole number from Darkest 3 to Lightest 3 and then press the OK button 5 To adjust the level of yellow a Select Yellow Color Balance and then press the OK b...

Страница 109: ... the right edge a Select Right and then press the OK button b Select a number from 0 0 through 1 0 inches in 0 1 inch increments or from 0 through 25 mm in 1 mm increments and then press the OK button 5 To erase the top edge a Select Top and then press the OK button b Select a number from 0 0 through 1 0 inches in 0 1 inch increments or from 0 through 25 mm in 1 mm increments and then press the OK...

Страница 110: ... following options and then press the OK button Note The copies do not begin printing until the system has scanned all the originals for the first page When making two sided copies 1 2 or 2 2 printing does not begin until enough pages have been scanned for two sides The factory default is Off N Up Options Off Copies one original page image onto one side of a sheet of paper 2 Up Portrait Copies two...

Страница 111: ...l when you want to make multiple copies of a small image To have the image repeated on a sheet 1 On the control panel press the Copy button 2 Select Repeat Image and then press the OK button 3 To repeat the image in several rows a Select Rows and then press the OK button b Select a number from 1 to 10 and then press the OK button 4 To repeat the image in several columns a Select Columns and then p...

Страница 112: ...ct a number from 0 through 2 0 inches in 0 1 inch increments or from 0 through 50 mm in 1 mm increments and then press the OK button 4 To increase the margin on the short edge of the copy a Select Short Edge and then press the OK button b Select a number from 0 through 2 0 inches in 0 1 inch increments or from 0 through 50 mm in 1 mm increments and then press the OK button When you select margin s...

Страница 113: ...lect On Off or Auto and then press the OK button Note The factory default is Auto Making Copy Documents with Covers You can print the first and or last pages of your copy job on paper from a diffent tray That tray could contain colored paper or card stock To select the type of covers and the tray to use for the cover paper 1 On the control panel press the Copy button 2 Select Covers and then press...

Страница 114: ...aration pages 1 Select the tray that contains the media you want to use for the copies 2 On the control panel press the Copy button 3 Select Blank Separators and then press the OK button 4 Select On to insert a blank separation page between every page of the copy job The Off option does not insert separation pages between your copies 5 Select the tray to use for the blank separators and then press...

Страница 115: ... button 2 Select Book Copy and then press the OK button 3 Select one of the following options and then press the OK button Off Copies an open book as one image Both Pages Copies the left and the right pages of an open book as two images Left Page Only Copies only the left page of an open book Right Page Only Copies only the right page of an open book When you select Book Copy Gutter Erase is displ...

Страница 116: ...the control panel press the Copy button 2 Select Create Booklet and then press the OK button 3 Select one of the following options and then press the OK button Off Does not create a booklet 1 Sided Original Creates a booklet from 1 sided originals 2 Sided Original Creates a booklet from 2 sided originals When you select a booklet option the right side of the control panel screen displays a booklet...

Страница 117: ...sh before printing copies Note The factory default is On Using a Color Copy Password You can set a password to limit access to the color copy function The system prompts users to enter the password when they press the Color Mode button to select color copies Use the control panel to enable disable or change the color copy password 1 On the control panel press the Copy button 2 Select Color Copy Pa...

Страница 118: ...ofiles on page 5 24 Managing Files and Scanning Policies on page 5 27 Calibrating the Scanner on page 5 31 See also Using the Scanner Windows tutorial at www xerox com office 8560MFPsupport or www xerox com office 8860MFPsupport Using the Scanner Macintosh tutorial at www xerox com office 8560MFPsupport or www xerox com office 8860MFPsupport Note Some of the features described in this chapter may ...

Страница 119: ...s directly into an application such as Photoshop or Word or scan images directly to your computer you must install the Xerox scan driver Xerox provides scan drivers for the Windows and Macintosh operating systems along with the printer drivers on the Software and Documentation CD ROM that came with your system Xerox scan drivers can also be found on the Xerox Drivers and Downloads website www xero...

Страница 120: ...s the OK button to print the guide Follow the steps below for your Phaser 8560MFP 8860MFP printer to scan images at the control panel To clear the settings from the previous job press the Clear All button Document Feeder Insert originals faceup with the top of the page entering the feeder first Adjust the paper guides so they fit against the originals Document Glass Lift the document feeder or the...

Страница 121: ... to a Private Folder To scan originals to a private folder at the control panel 1 Press the Scan button select Scan To and then press the OK button 2 Select private folder Private folders are listed alphabetically below Public Folder If there are more than 10 entries the names are placed in alphabetic subgroups 3 Select the alphabetic subgroup for your private folder and then press the OK button 4...

Страница 122: ...ress the Scan button select Scan To and then press the OK button 2 Select a user s name and then press the OK button User names are listed alphabetically below Public Folder If there are more than 10 entries the names are placed in alphabetic subgroups 3 Select the alphabetic subgroup for your user name and then press the OK button 4 Select your user name and then press the OK button 5 If prompted...

Страница 123: ...lk Up Scanning button 4 Follow the instructions in the Walk Up Scanning dialog box to scan the document at the system a Place the document facedown on the system s document glass or faceup in the document feeder b On the control panel press the Scan button c Select Scan To and then press the OK button d Select your user name and then press the OK button e If prompted enter your four digit numeric ...

Страница 124: ...is connected to your computer the destination you choose for the scanned image and the operating system as displayed in the following table Note Using a method other than CentreWare IS requires installation of the scan driver from the Software and Documentation CD ROM Windows Macintosh Unix Method Vista 2000 XP Server 2003 OS X Version 10 3 or Higher Using CentreWare IS page 5 8 Using the Xerox Sc...

Страница 125: ...retrieve c Select the desired file format from the Retrieve As drop down list next to the image d Click the Go button e Follow the prompts to save the image to the desired location on your computer Windows or save the image from the application in which it opened Macintosh 5 To retrieve images from a private folder a Select Private Folders on the left navigation panel b Select the name of the priv...

Страница 126: ...ct Xerox Office Printing select Scanning and then select Xerox Scan Utility Macintosh Click the Xerox Scan Utility icon in the dock 2 Select the Scan to Email tab 3 Select one or more images you want to send in an email 4 Select the profile you want to use from the Email Profiles drop down list The fields for Attachment Base Name To CC Subject and Message display information that applies to the sa...

Страница 127: ...ility adds the base name to the front of the file name 5 Enter the appropriate email information in the To CC Subject and Message fields 6 Click the Copy to Email button to open your email application The selected images are attached to the email 7 If desired make additional changes to the email message and then send the email See also Managing Scan Templates on page 5 20 Managing Folder and Email...

Страница 128: ...name in the Base File Name field and select a new folder location The Xerox Scan Utility adds the base file name to the front of the file name 6 Click the Copy to Folder button to copy the selected images to the folder Using No Folder Profile To copy scanned images to a folder without using a profile 1 Access the Xerox Scan Utility on your computer Windows Right click the Xerox Scan Utility icon o...

Страница 129: ...n image in a document a Select Insert b Select Picture c Select From Scanner or Camera d Select the scanner and then click the Custom Insert button The window displays thumbnails of the images in the folder The date and time that the image was scanned appears below each thumbnail If you move your mouse over the thumbnail a pop up message displays information including the resolution and size of th...

Страница 130: ...ctures from WIA Xerox Phaser 8560MFP or Phaser 8860MFP window open the folder to view thumbnails of the images The filename appears below each thumbnail 4 To see details of an image file a Select the image b Click View picture information The Properties dialog box displays information about the file size and the date and time that the image was scanned c Click the OK button to close the dialog box...

Страница 131: ... Email and Copy to Folder tabs on the Xerox Scan Utility display thumbnails of the images Information about each image including the template used resolution size of the image file and the profile name and settings appears to the right of the thumbnail 3 Select one or more images to import Some applications allow you to select multiple images To select more than one image hold down the Command but...

Страница 132: ...ution depending on the way you plan to use the scanned image Scan resolution affects both the size and image quality of the scanned image file The higher the scan resolution the larger the file size To select the scan resolution 1 On the control panel press the Scan button 2 Select Scan Resolution and then press the OK button 3 Select one of the following options and then press the OK button 100x1...

Страница 133: ...variations in the light background colors To turn on off automatic suppression 1 On the control panel press the Scan button 2 Select Auto Suppression and then press the OK button 3 Select either On or Off and then press the OK button Note The factory default is Off Setting the Color Mode You can scan an image in color or in black and white Selecting black and white significantly reduces the file s...

Страница 134: ...en you use the document feeder to scan 2 sided originals select a 2 sided option to scan both sides of the paper to produce a multi page scanned image file Press the 2 Sided button on the control panel to change the selection to 1 to 1 Scans just one side of the originals Factory default value 2 to 1 Scans both sides of the originals 8860mfp 047 Color Mode Document Type Output Quality 2 Sided Ligh...

Страница 135: ...ation contained in the original Press the Document Type button on the control panel to change the selection to Photo Optimizes for photograph prints Graphics Optimizes for constant colored areas Mixed Optimizes for magazines and newspapers Text Optimizes for black and white or colored text Color Mode Document Type Output Quality 2 Sided Lighten Darken Reduce Enlarge 8860mfp 049 ...

Страница 136: ...y the length of paper that feeds through the document feeder to determine the size for each page in the scan job Each scanned image is placed in a separate file Automatic 1st Page Document Glass The first original is prescanned to determine the size for all pages in the scan job All scanned images are placed in one file Document Feeder The first original is scanned at 8 5 inches wide by the length...

Страница 137: ...can Images Directly to a Folder on page 5 22 Deleting Templates on page 5 23 You can create scan templates that contain specific settings such as file type resolution and original size Templates are created before you scan images and are only used when scanning to your computer If you want to automatically save the scanned images in a particular folder you also include the folder information in th...

Страница 138: ...ect the Scan Settings tab and then select the settings you want to use with the template Color or Black and White Original Size Resolution Original Type File Format and Sides to Scan 3 Select the Preview image in Xerox Scan Utility option if you want to preview the scanned image in the Scan to Email or Copy to Folder tabs From these tabs you can select the appropriate folder or email profile setti...

Страница 139: ...n the following fields a To enter the base name to be used for naming the scanned images enter a file name in the Base File Name field The Xerox Scan Utility adds the base file name to the front of the file name b Enter the folder path where you want to save the file in the Save to Folder field or click the Browse button to locate the folder c Select one of the following options Leave the Save a c...

Страница 140: ...n select Xerox Scan Utility If the icon does not appear in the taskbar click Start select Programs select Xerox Office Printing select Scanning and then select Xerox Scan Utility Macintosh Click the Xerox Scan Utility icon in the dock 2 Select the Scan Settings tab 3 Select the template you want to delete in the Saved Template Settings drop down list 4 Click the Delete button 5 When prompted confi...

Страница 141: ...5 25 Deleting Email Profiles on page 5 25 Creating or Editing Folder Profiles on page 5 26 Deleting Folder Profiles on page 5 26 With the Xerox Scan Utility you can create profiles to be reused when sending scanned images as email attachments or when copying scanned images to specific folders Profiles eliminate the need for re entering the same email or folder destination information ...

Страница 142: ...Select a profile from the list displayed in the Email Profiles drop down list 4 If desired change the base name in the Base Attachment Name field 5 Enter the appropriate information in the To CC Subject and Message fields 6 Click the Save button to save the settings for the new or revised profile Deleting Email Profiles To delete an email profile 1 Access the Xerox Scan Utility on your computer Wi...

Страница 143: ...e list displayed in the Folder Profiles drop down list 4 If desired change the base name in the Base File Name field 5 Enter the folder path where you want to save the file in the Save to Folder field or click the Browse button to locate the folder 6 Click the Save button to save the settings for a new or revised profile Deleting Folder Profiles To delete a folder profile 1 Access the Xerox Scan U...

Страница 144: ...d to be stored on the product s hard drive Deleting unnecessary images allows space for new images When you press the Scan button on the control panel the Full display indicates how much hard drive space has been used to store scanned images If a new scanned image would exceed the available space on the hard drive the control panel displays an error message indicating that the hard drive is full S...

Страница 145: ...wser s Address field 3 Click the Scans button to view the Scans tab 4 To delete scanned images from the Public Folder a Select Administrative on the left navigation panel b Click Folder Cleanup c If prompted enter a four digit password and then press the OK button d Select options from the items displayed e Click Save Changes when you are finished 5 To delete scanned images from a private folder a...

Страница 146: ...elete 4 Click the Delete Scanned Image button Adding a Password for Scanning to Your Computer To require a password when scanning to your computer access the Security Settings tab on the Xerox Scan Utility to specify a numeric four digit password To add a password using the Xerox Scan Utility 1 Access the Xerox Scan Utility on your computer Windows Right click the Xerox Scan Utility icon on the ta...

Страница 147: ...Create Folder window enter the name for the private folder The name can be a maximum of 10 alphanumeric characters Note If you want to protect your private folder with a password type the same four digit numeric password in both the Numeric Password and Confirm Numeric Password fields 6 Click the Save Changes button Controlling Scanning Policies Administrators can control the scanning policies inc...

Страница 148: ... press the System button 2 Select Information and then press the OK button 3 Select Troubleshooting and then press the OK button 4 Select Service Tools and then press the OK button 5 Select Calibrate Scanner and then press the OK button Continue with the Document Glass steps Calibrate the scanner using the Scanner Calibration page that came with your replacement scanner document feeder or document...

Страница 149: ...se the document feeder 3 On the control panel select Document Glass Step and then press the OK button to scan the calibration page 4 Wait for the scan to be completed and then select one of the following options If the control panel indicates Success press the OK button and then go to Step 5 If the control panel indicates Failure press the OK button and then repeat Steps 1 4 5 Remove the Scanner C...

Страница 150: ... to fit against the paper If the page is misaligned the calibration procedure will fail 2 On the control panel select Document Feeder Step and then press the OK button to scan the calibration page 3 Wait for the scan to be completed and then select one of the following options If the control panel indicates Success press the OK button The calibration procedure is complete If the control panel indi...

Страница 151: ...iple Recipients Using Send List on page 6 12 Selecting Fax Options on page 6 14 Managing Fax Functions on page 6 17 Solving Fax Problems on page 6 25 See also Using the Fax tutorial at www xerox com office 8560MFPsupport or www xerox com office 8860MFPsupport Note Some of the features described in this chapter may not be available on your system configuration Faxing ...

Страница 152: ...e top of the page entering the document feeder first 2 On the control panel press the Fax button 3 Using the alphanumeric keypad enter the fax telephone number and then press the Start button 4 If you use the document feeder the system scans the pages and transmits the fax If you use the document glass the system scans the first page and then prompts you to Scan Another Fax Select one of the follo...

Страница 153: ... the Properties button to open the printer driver 2 On the Paper Output tab select Fax from the Job Type drop down list 3 Add the recipients to the Fax Recipient table For more information click the Help button to view the online help Note If you want to change fax options such as the fax resolution or the send time make the changes on the Options tab 4 Click the OK button to save the fax settings...

Страница 154: ...Recipients Select this option to access the Add Fax Recipient screen Add information in the Name and Fax Number fields Adding information in the remaining fields is optional Click the OK button Add From Address Book Select this option to access the Add From Address Book screen Select items from the list displayed and then click the Add button 5 To make additional changes Click the Fax Options butt...

Страница 155: ...ct saved names and numbers without having to re enter them each time you want to send a fax Use the control panel keypad to enter individual and group names and individual fax numbers 1 Press the Pause button to enter pauses represented by commas in phone numbers 2 Press each alphanumeric key several times to cycle through letters when entering individual or group names and numbers when entering f...

Страница 156: ...ect a blank number in the list displayed and then press the OK button 4 Using the alphanumeric keypad a Enter a name in the Individual Name screen and then press the OK button b Enter a fax phone number in the Fax Number screen and then press the OK button 5 Select a fax transmission speed from the list displayed on the Starting Rate screen and then press the OK button 6 Select one of the followin...

Страница 157: ...port option in the Individual Directory field and then browse to select an individual s information stored on your computer s hard drive Follow the onscreen prompts and then click the Import button b Add Click the Add option in the Individual Directory field to manually enter the following individual information No Select a number from the drop down field This determines where the individual will ...

Страница 158: ...he list displayed and then press the OK button 4 Using the alphanumeric keypad enter a group name and then press the OK button 5 To add individuals to this group a Select Add Individual and then press the OK button This option appears when one or more individuals can be added to this group b Select an individual from the list displayed and then press the OK button c Repeat the above steps to conti...

Страница 159: ...r more individuals in this group b Select an individual from the list displayed and then press the OK button c Repeat the above steps to continue removing individuals from the group 5 To remove a group from this group a Select Remove Group and then press the OK button This option appears when there are one or more groups in this group b Select a group from the list displayed and then press the OK ...

Страница 160: ...ber s name to insert a check mark 7 When you are finished adding members to the group click the Add to Group button Editing or Deleting an Individual Speed Dial Entry To revise or remove individual names and fax numbers 1 On the control panel press the Speed Dial button 2 Select Individual and then press the OK button 3 Select a name from the list displayed on the Individual screen and then press ...

Страница 161: ... OK button 4 Select one of the following options Use As Destination Returns you to the main fax screen The selected group is displayed in the Fax To field Make Changes Edits the existing values for this group You can change the group name or edit the group components such as adding or removing an individual or group entry Remove It Removes the group from the speed dial directory 5 To revise or rem...

Страница 162: ...t button 2 Select one of the following options and then press the OK button a Add Fax Number Select Add Fax Number Using the alphanumeric keypad enter a fax number Press the OK button b Add Individual This option appears only if you have saved an entry in the individual directory Select Add Individual Select an individual from the list displayed Press the OK button c Add Group This option appears ...

Страница 163: ...ng 3 To delete an entry from the Send List a Select an entry from the list displayed and then press the OK button b Select Delete and then press the OK button This option removes the item selected and returns you to the Send List The deleted number individual or group is no longer displayed as a recipient for the fax you are sending Note Select Do Not Delete if you do not want to remove the number...

Страница 164: ...hen press the OK button Fax Number Enables you to enter a fax number or individual or group speed dial directory number using the alphanumeric keypad Individual Enter the number assigned to the individual in the individual directory and then press the Start button Group Press the button enter the number assigned to the group in the group directory and then press the Start button Speed Dial Enables...

Страница 165: ...Glass Each original is prescanned to determine the size for each page Document Feeder Each original is scanned at 8 5 inches wide by the length of paper that feeds through the document feeder to determine the size for each page paper sizes Select a specific paper size from the list displayed Note The factory default is Automatic Selecting Auto Suppression When you are using originals printed on th...

Страница 166: ...a specified time within 24 hours 1 On the control panel press the Delayed Send button 2 Select Send later and then press the OK button 3 Select the time to send the fax Hour to send Select a number from 0 to 23 and then press the OK button Minute to send Select a number from 0 to 59 and then press the OK button 4 Select one of the following options on the Time to send screen Select OK to accept th...

Страница 167: ... the OK button 3 Select Fax Defaults Setup and then press the OK button 4 Select Fax Send Setup and then press the OK button 5 Select Transmission Report and then press the OK button 6 Select one of the following options and then press the OK button Always A transmission report is always printed Never A transmission report is never printed Error Only A transmission report is only printed when an e...

Страница 168: ...OK button 4 Select Fax Receive Setup and then press the OK button 5 Select Secure Receive and then press the OK button 6 Select one of the following options and then press the OK button Off This option turns off the secure fax receive option if it is on Follow the onscreen prompts to enter a four digit numeric password On This option turns on the secure fax receive option if it is off Follow the o...

Страница 169: ...int Secure Faxes You can print and delete all received faxes after you enter your numeric password Clear Secure Faxes You can clear all received faxes after you enter your numeric password 3 When prompted enter your four digit password and then press the OK button Using CentreWare IS To print or clear a secure fax 1 Launch your web browser 2 Enter your system s IP address in the browser s Address ...

Страница 170: ... OK button Clear All Deletes all fax jobs waiting to be sent Clear One Enter the job number from the Pending Jobs report for the fax you want to remove Using CentreWare IS To clear pending faxes 1 Launch your web browser 2 Enter your system s IP address in the browser s Address field 3 Select the Jobs tab and then click Clear Fax Pending Jobs 4 Select one of the following options Clear All Pending...

Страница 171: ...es from phone numbers in the individual speed dial directory On This option turns on the junk fax prevention option if it is off Selecting On prevents printing faxes from phone numbers in the individual speed dial directory Using CentreWare IS To turn off on the junk fax prevention option 1 Launch your web browser 2 Enter your system s IP address in the browser s Address field 3 Select the Propert...

Страница 172: ... button 2 Select Fax Reports and then press the OK button 3 Select one of the following reports and then press the OK button to print the report Activity Report Dial Directory Report Group Directory Report Pending Jobs Report See also Printing the Protocol Monitoring Report on page 6 25 Using CentreWare IS To print a fax report 1 Launch your web browser 2 Enter your system s IP address in the brow...

Страница 173: ... keypad press the Pause button to insert a pause represented by a comma in the fax number where appropriate 4 Press the Start button to send the fax Changing the Pause Setting To change the pause setting 1 On the control panel press the System button 2 Select Troubleshooting and then press the OK button 3 Select Fax Problems and then press the OK button 4 Select Dial Delay and then press the OK bu...

Страница 174: ...tem listed in the Fax Send Setup menu and then press the OK button Fax Receive Setup View or change settings for each item listed in the Fax Receive Setup menu and then press the OK button Fax Configuration View or change settings for each item listed in the Fax Configuration menu and then press the OK button Using CentreWare IS To change default settings 1 Launch your web browser 2 Enter your sys...

Страница 175: ...following options and then press the OK button Dial Pause Sets the duration of each pause entered in a fax number when sending a fax Dial Delay Sets the delay between hearing the dial tone and the sound of the fax number being dialed Max Compression Sets the highest compression method used for both incoming and outgoing faxes Printing the Protocol Monitoring Report The Protocol Monitoring Report p...

Страница 176: ...ncelled or deleted Note Speed Dial entries and the Country and Line ID settings are not affected when you select the Reset Fax option To reset fax options to factory default settings 1 On the control panel press the System button 2 Select Troubleshooting and then press the OK button 3 Select Fax Problems and then press the OK button 4 Select Reset Fax and then press the OK button 5 Select Reset Fa...

Страница 177: ...Phaser 8560MFP 8860MFP Multifunction Printer 7 1 This chapter includes Controlling the Quality of Your Prints on page 7 2 Solving Print Quality Problems on page 7 6 Print Quality ...

Страница 178: ... 8860MFP printer include Print Quality Mode Type of Print Job Fast Color Fastest full color mode useful for many images and previewing your work Rapidly produces review documents useful for rush jobs not recommended for documents containing small text fine detail or large areas of bright solid fill Standard General purpose mode for full color printing Produces crisp bright prints at high speed Rec...

Страница 179: ... to download the latest driver www xerox com office 8560MFPdrivers Phaser 8560MFP printer www xerox com office 8860MFPdrivers Phaser 8860MFP printer Operating System Steps Windows Vista Windows 2000 Windows XP or Windows Server 2003 1 Select the Paper Output tab 2 Select a print quality mode Mac OS X version 10 3 and higher 1 In the Print dialog box select Image Quality from the drop down list 2 S...

Страница 180: ...B Display LCD Display Approximates the colors on a LCD computer display Press Match SWOP Press Matches Specifications for Web Offset Publications Euroscale Press Matches FOGRA glossy paper specification Commercial Press Approximates U S commercial press target SNAP Press Matches Specifications for Newsprint Advertising Production Japan Color Matches Japan Color 2001 specification ISO Coated Matche...

Страница 181: ...ce 8560MFPdrivers Phaser 8560MFP printer www xerox com office 8860MFPdrivers Phaser 8860MFP printer Operating System Steps Windows Vista Windows 2000 Windows XP or Windows Server 2003 1 Select the Color Options tab 2 Select the desired color correction Some of the color corrections are grouped under Office Color or Press Match Mac OS X version 10 3 and higher 1 In the Print dialog box select Image...

Страница 182: ...olving Print Quality Problems This section includes Smudges or Smears on page 7 7 Random Light Stripes on page 7 8 Predominate Light Stripes on page 7 10 Transparency Images Are Too Light or Too Dark on page 7 11 Colors Are Wrong on page 7 12 PANTONE Colors Do Not Match on page 7 13 ...

Страница 183: ...control panel press the System button b Select Troubleshooting and then press the OK button c Select Print Quality Problems and then press the OK button d Select Remove Print Smears and then press the OK button The system cleans the ink from the rollers by running several sheets of paper through the system Repeat Step 2 up to three times if the smears continue to appear 3 If the problem continues ...

Страница 184: ... and then press the OK button 4 Select Eliminate Light Stripes and then press the OK button a Select Basic and then press the OK button Repeat this procedure up to two times to eliminate light stripes b If the problem continues select Advanced and then press the OK button Follow the control panel prompts to select the missing jet s color and number See the Light Stripes Test page to determine the ...

Страница 185: ...Substitution Mode a On the control panel press the System button b Select Troubleshooting and then press the OK button c Select Print Quality Problems and then press the OK button d Select Eliminate Light Stripes and then press the OK button e Select Jet Substitution Mode and the press the OK button f Follow the control panel prompts to select the color and malfunctioning jet number indicated on t...

Страница 186: ...es from appear on the page 1 Open the exit cover a Remove debris from the paper exit area b Raise the lower paper guide and wipe the plastic paper release blade with a lint free cloth 2 Close the exit cover 3 Open the door on the side of the system a Remove the maintenance kit b Wipe the plastic wiper blade with a lint free cloth c Replace the maintenance kit d Close the door 4 If the problem cont...

Страница 187: ...on b Select Paper Tray Setup and then press the OK button c Select Tray 1 Paper Tray 2 Paper Tray 3 Paper or Tray 4 Paper and then press the OK button d Select Transparency and then press the OK button 3 Print the Paper Tips page for more information about transparencies a On the control panel press the System button b Select Information and then press the OK button c Select Information Pages and ...

Страница 188: ...r 7 12 Colors Are Wrong Problem The color produced by the system is wrong or differs from the color that it must match Solution See the Online Support Assistant for information about color matching at www xerox com office 8560MFPsupport or www xerox com office 8860MFPsupport ...

Страница 189: ...ftware set the printer s color correction to none and do not use the printer specific charts To match PANTONE spot colors in the printer driver select Properties click the Color Options tab select Automatic color correction select Custom from the drop down list and then select the Spot Colors tab For example print documents using the None color correction if the PANTONE Color chart was printed usi...

Страница 190: ...ering Supplies on page 8 23 Moving and Repacking the Printer on page 8 25 See also Maintenance video tutorials at www xerox com office 8560MFPsupport or www xerox com office 8860MFPsupport Replacing supplies video tutorials at www xerox com office 8560MFPsupport or www xerox com office 8860MFPsupport Maintenance ...

Страница 191: ... on page 8 18 See also User Safety on page A 1 Routine Maintenance Your system needs little maintenance to keep it producing quality prints Add ink empty the waste tray and replace the maintenance kit when needed to keep your printer functioning properly Adding Ink You can load ink any time the system is idle or when the control panel displays the Ink low or Ink out message Keep ink in its packagi...

Страница 192: ...Maintenance and Cleaning Phaser 8560MFP 8860MFP Multifunction Printer 8 3 To load ink 1 Lift the control panel 2 Open the ink cover 8860mfp 052 8860mfp 053 ...

Страница 193: ...lose the control panel Warming Up is displayed on the control panel until the system is ready for printing Note To minimize ink waste and optimize performance leave the system on at all times To order ink contact your local reseller or go to the Xerox Supplies website for your printer www xerox com office 8560MFPsupplies Phaser 8560MFP printer www xerox com office 8860MFPsupplies Phaser 8860MFP pr...

Страница 194: ... Printer 8 5 Emptying the Waste Tray Empty the waste tray when the control panel displays a message stating that the waste tray is full Warning The system s interior may be hot Do not touch the hot surfaces To empty the waste tray 1 Open the side door 8860mfp 055 ...

Страница 195: ... or if the ink is cooling following the Eliminate Light Stripes troubleshooting routine If the tray is locked close the door and wait 15 minutes before repeating Steps 1 and 2 3 Empty the waste tray in a waste container The ink is non toxic and can be discarded as normal office waste Note The waste tray must be out of the system for more than five seconds or you will continue to receive a Waste Tr...

Страница 196: ...7 4 Insert the waste tray into the system and push it completely into the waste tray slot 5 Close the side door Caution Do not attempt to reuse the waste ink in the system it can damage the system This damage is not covered under the system warranty 8860mfp 058 8860mfp 059 ...

Страница 197: ...he maintenance kit is low Replace it when the control panel prompts you to replace the maintenance kit To order a replacement maintenance kit contact your local reseller or go to the Xerox Supplies website for your printer www xerox com office 8560MFPsupplies Phaser 8560MFP printer www xerox com office 8860MFPsupplies Phaser 8860MFP printer To replace the maintenance kit 1 Open the side door on th...

Страница 198: ...aintenance kit labeled A from the maintenance kit slot 3 Insert the replacement maintenance kit and push it completely into the maintenance kit slot Follow the illustrated instructions included with the maintenance kit for full installation and disposal information 8860mfp 060 8860mfp 061 ...

Страница 199: ...Maintenance and Cleaning Phaser 8560MFP 8860MFP Multifunction Printer 8 10 4 Close the side door 8860mfp 059 ...

Страница 200: ...and Cleaning Phaser 8560MFP 8860MFP Multifunction Printer 8 11 Cleaning the Paper Release Blade To clean the paper release blade 1 Lift the control panel 2 Remove paper from the output tray 8860mfp 052 8860mfp 076 ...

Страница 201: ...Maintenance and Cleaning Phaser 8560MFP 8860MFP Multifunction Printer 8 12 3 Open the exit cover 4 Lift the lower paper guide toward the front of the system 8860mfp 077 8860mfp 079 ...

Страница 202: ...MFP 8860MFP Multifunction Printer 8 13 5 Wipe the plastic paper release blade on the paper guide with a pre soaked alcohol cloth using 90 percent isopropyl alcohol 6 Return the paper guide to its original position 8860mfp 062 8860mfp 063 ...

Страница 203: ...Maintenance and Cleaning Phaser 8560MFP 8860MFP Multifunction Printer 8 14 7 Close the exit cover 8 Close the control panel 8860mfp 081 8860mfp 082 ...

Страница 204: ...Cleaning the Maintenance Kit Wiper Blade The maintenance kit contains a wiper blade that removes excess ink To clean the maintenance kit wiper blade 1 Open the side door on the system 2 Remove the maintenance kit labeled A from the maintenance kit slot 8860mfp 055 8860mfp 060 ...

Страница 205: ...ultifunction Printer 8 16 3 Use a lint free cloth to clean the top and upper edges of the flexible plastic wiper blade located next to the roller 4 Insert the maintenance kit and push it completely into the maintenance kit slot 8860mfp 064 8860mfp 061 ...

Страница 206: ...Maintenance and Cleaning Phaser 8560MFP 8860MFP Multifunction Printer 8 17 5 Close the side door 8860mfp 059 ...

Страница 207: ...revent electric shock turn the system off and unplug the power cord from the electrical outlet before cleaning the system Cleaning the Document Glass and Document Feeder Periodically clean the document glass and document feeder to remove debris or paper residue which may affect the quality of your copies and scanned images Document Glass To clean the document glass 1 Lift the document feeder 2 Moi...

Страница 208: ...Maintenance and Cleaning Phaser 8560MFP 8860MFP Multifunction Printer 8 19 3 Wipe the document glass with the cloth or cotton swab 4 Close the document feeder 8860mfp 065 8860mfp 095 ...

Страница 209: ...ment Feeder To clean the document feeder 1 Open the jam access door on the document feeder 2 Moisten a soft cloth or cotton swab with alcohol 90 percent isopropyl alcohol 3 Wipe the feeding roller and inside the document feeder with the cloth or cotton swab 8860mfp 090 8860mfp 066 ...

Страница 210: ...Maintenance and Cleaning Phaser 8560MFP 8860MFP Multifunction Printer 8 21 4 Close the jam access door 5 Lift the document feeder 8860mfp 092 8860mfp 093 ...

Страница 211: ...Maintenance and Cleaning Phaser 8560MFP 8860MFP Multifunction Printer 8 22 6 Wipe the underside of the document feeder with the cloth or cotton swab 7 Close the document feeder 8860mfp 067 8860mfp 095 ...

Страница 212: ...When ordering ink from your local reseller or from the Xerox Supplies website at www xerox com office 8560MFPsupplies or www xerox com office 8860MFPsupplies be sure to order the correct ink for your system Ink shapes differ for both products Ink used with Phaser 8560MFP products cannot be used with Phaser 8860MFP printers Caution Use of ink other than Genuine Xerox Phaser 8560MFP 8860MFP Solid In...

Страница 213: ...acing the Maintenance Kit on page 8 8 When to Order Supplies The control panel displays a warning when the supply nears its replacement time Verify that you have replacements on hand It is important to order these supplies when the messages first appear to avoid interruptions to your printing The control panel displays an error message when the supply must be replaced To order supplies contact you...

Страница 214: ...the system quickly Precautions for Moving the Printer To view precautions and guidelines for safely moving your system see User Safety on page A 1 in this user guide Moving the Printer Within the Office To move the system within the office 1 Close the system s door and covers 2 Press the power switch located under the interface cover on the side of the system 3 Within 10 seconds after turning off ...

Страница 215: ... system but do not select Shutdown for Moving System on the control panel the fan does not run so you must wait longer for the ink to solidify Wait at least 30 minutes for the system to cool completely before moving or packing it 5 Unplug the system after the cool down cycle is complete 6 Use the hand holds on each side of the system to lift it Caution If the system has an optional Tray 3 or 4 lif...

Страница 216: ...ack the system using the original packing material and boxes or a Xerox repackaging kit Additional instructions for repacking the system are provided in the repackaging kit If you do not have all the original packaging or are unable to repackage the system contact your local Xerox service representative Caution Damage to the system resulting from improper moving or failure to repackage the system ...

Страница 217: ...n Printer 8 28 Removing the Maintenance Kit and Waste Tray Before turning off the system remove the maintenance kit and waste tray 1 Open the side door on the system 2 Remove the maintenance kit labeled A and place it in a plastic bag for storage 8860mfp 055 8860mfp 060 ...

Страница 218: ...d B from the waste tray slot Warning The waste tray may be hot handle it carefully 4 Empty the waste and then place the tray in a plastic bag for storage Caution Shipping the system with the maintenance kit and waste tray installed can damage the system 5 Close the system s door and covers 8860mfp 056 8860mfp 057 ...

Страница 219: ... under the interface cover on the side of the system 2 Within 10 seconds after turning off the system select Shutdown for Moving System on the control panel Caution If you receive a Power Down Error Head not Parked message at the control panel the system is not ready to be moved If the printhead is not locked the system can be damaged during shipment 8860mfp 117 ...

Страница 220: ... to complete the cool down period for the ink to solidify The fan shuts down when it is cool enough to move the system Caution If you turn off the system but do not select Shutdown for Moving System on the control panel the fan does not run so you must wait longer for the ink to solidify Wait at least 30 minutes for the system to cool completely before moving or packing it 5 Unplug the system afte...

Страница 221: ...der and Scanner 1 Remove the document feeder and scanner pack them separately from the rest of the system 2 Disconnect the cable between the document feeder and the scanner 3 Lift the document feeder a Pinch the hinges and then lift the document feeder away from the document glass 8860mfp 093 8860mfp 071 1 2 ...

Страница 222: ...between the scanner and the rest of the system c Using a pen slide both the scanner latches to the unlocked position and then slide the scanner back and lift it away from the system d Pack the scanner separately from the rest of the system 4 Fold the stabilizers in toward the system 8860mfp 072 8860mfp 073 ...

Страница 223: ... the system are provided in the repackaging kit If you do not have all the original packaging or are unable to repackage the system contact your local Xerox service representative Caution Damage to the system resulting from improper moving or failure to repackage the system properly for shipment is not covered by the warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction...

Страница 224: ... 9 1 This chapter includes Clearing Paper Jams on page 9 2 Getting Help on page 9 27 See also Troubleshooting video tutorials at www xerox com office 8560MFPsupport or www xerox com office 8860MFPsupport Print Quality on page 7 1 Troubleshooting ...

Страница 225: ...tion includes Jam at Exit Cover on page 9 2 Jam at Exit Path on page 9 8 Jam at Front Cover on page 9 11 Jam at Tray 2 3 or 4 on page 9 18 Jam at the Document Feeder on page 9 23 See also User Safety on page A 1 Jam at Exit Cover To clear a jam at the exit cover 1 Lift the control panel 8860mfp 075 ...

Страница 226: ...Clearing Paper Jams Phaser 8560MFP 8860MFP Multifunction Printer 9 3 2 Remove paper from the output tray 3 Open the exit cover 8860mfp 076 8860mfp 077 ...

Страница 227: ...P Multifunction Printer 9 4 4 Pull the jammed paper slowly out of the system Confirm that all paper fragments are removed 5 If you did not find paper in Step 4 lift the paper guides 6 Remove any jammed paper 8860mfp 078 8860mfp 079 8860mfp 080 ...

Страница 228: ...Clearing Paper Jams Phaser 8560MFP 8860MFP Multifunction Printer 9 5 7 Close the exit cover 8 Close the control panel 8860mfp 081 8860mfp 082 ...

Страница 229: ...er 9 6 9 If you did not find paper in the previous steps follow these steps a Pull up the latch on the front of the system to open the front cover b Pull the jammed paper slowly out of the system Confirm that all paper fragments are removed 8860mfp 083 8860mfp 084 ...

Страница 230: ...Clearing Paper Jams Phaser 8560MFP 8860MFP Multifunction Printer 9 7 c Close the front cover 8860mfp 085 ...

Страница 231: ...60MFP 8860MFP Multifunction Printer 9 8 Jam at Exit Path To clear a jam at the exit path 1 Lift the control panel 2 Pull the jammed paper slowly out of the system Confirm that all paper fragments are removed 8860mfp 075 8860mfp 086 ...

Страница 232: ...Clearing Paper Jams Phaser 8560MFP 8860MFP Multifunction Printer 9 9 3 Remove paper from the output tray 4 Close the control panel 8860mfp 076 8860mfp 082 ...

Страница 233: ...0MFP 8860MFP Multifunction Printer 9 10 5 Adjust the output tray for short or long paper For media shorter than 190 mm 7 5 in flip up the paper stop For media longer than 297 mm 11 7 in extend the output tray 8860mfp 016 8860mfp 017 ...

Страница 234: ...n Printer 9 11 Jam at Front Cover To clear a jam at the front cover 1 Pull up the latch on the front of the system to open the front cover 2 Pull the jammed paper slowly out of the system Confirm that all paper fragments are removed 8860mfp 083 8860mfp 084 ...

Страница 235: ...Clearing Paper Jams Phaser 8560MFP 8860MFP Multifunction Printer 9 12 3 Close the front cover 4 If you did not find paper in Step 2 follow these steps a Lift the control panel 8860mfp 085 8860mfp 075 ...

Страница 236: ...ring Paper Jams Phaser 8560MFP 8860MFP Multifunction Printer 9 13 b Open the exit cover c Pull the jammed paper slowly out of the system Confirm that all paper fragments are removed 8860mfp 077 8860mfp 078 ...

Страница 237: ...Clearing Paper Jams Phaser 8560MFP 8860MFP Multifunction Printer 9 14 d Lift the paper guides e Remove jammed paper 8860mfp 079 8860mfp 080 ...

Страница 238: ...Clearing Paper Jams Phaser 8560MFP 8860MFP Multifunction Printer 9 15 f Close the exit cover g Close the control panel 8860mfp 081 8860mfp 095 ...

Страница 239: ...6 5 If you did not find jammed paper in the previous steps follow these steps a Pull all the trays completely out of the system and removed jammed paper b Pull the jammed paper slowly out of the system Confirm that all paper fragments are removed 8860mfp 098 8860mfp 100 ...

Страница 240: ...8560MFP 8860MFP Multifunction Printer 9 17 c Replace all trays and push each one completely into the system Note Use only the approved paper type weight and size for this tray Print custom size paper from Tray 1 only 8860mfp 098 ...

Страница 241: ...Multifunction Printer 9 18 Jam at Tray 2 3 or 4 To clear a jam from the tray specified on the control panel 1 Pull the tray specified on the control panel completely out of the system 2 Remove the top sheet from the tray 8860mfp 088 8860mfp 087 ...

Страница 242: ...ms Phaser 8560MFP 8860MFP Multifunction Printer 9 19 3 Remove jammed paper inside the system tray slot Verify that any torn pieces of paper are removed 4 Push the tray completely into the system 8860mfp 100 8860mfp 098 ...

Страница 243: ...P Multifunction Printer 9 20 5 If you did not find paper in the previous steps follow these steps a Pull all the trays completely out of the system b Pull up the latch on the front of the system to open the front cover 8860mfp 088 8860mfp 083 ...

Страница 244: ...the paper loaded in the tray Length guide Press the sides then slide the guide until the arrow on the guide points to the appropriate paper size imprinted on the bottom of the tray When properly positioned the guide clicks into place Width guides Slide the width guides until the arrows on the guides point to the appropriate paper size labeled on the bottom of the tray When properly positioned the ...

Страница 245: ...er 8560MFP 8860MFP Multifunction Printer 9 22 e Close the front cover f Replace all trays and push each tray completely into the system 6 Verify that you are printing custom paper sizes from Tray 1 only 8860mfp 085 8860mfp 098 ...

Страница 246: ...nt Feeder Note A jam at the document feeder prevents faxing or scanning but does not prevent printing activities To clear a jam at the document feeder 1 Remove the originals from the document feeder and catch tray 2 Open the jam access cover on the document feeder 8860mfp 089 8860mfp 090 ...

Страница 247: ...Clearing Paper Jams Phaser 8560MFP 8860MFP Multifunction Printer 9 24 3 Remove jammed paper from the document feeder 4 Close the jam access cover on the document feeder 8860mfp 091 8860mfp 092 ...

Страница 248: ...learing Paper Jams Phaser 8560MFP 8860MFP Multifunction Printer 9 25 5 Lift the document feeder 6 Remove any jammed paper from under the document feeder or from the document glass 8860mfp 093 8860mfp 094 ...

Страница 249: ...Clearing Paper Jams Phaser 8560MFP 8860MFP Multifunction Printer 9 26 7 Close the document feeder 8 Reinsert originals in the document feeder 8860mfp 095 8860mfp 096 ...

Страница 250: ...ion occurs the control panel displays a message informing you of the problem In many cases the control panel also displays an animated graphic showing the location of the problem such as the location of a paper jam Press the Help button on the control panel to view additional information about the message or menu displayed The Help button is labeled with a symbol PrintingScout Alerts PrintingScout...

Страница 251: ...ion diagnoses the problem and proposes a solution If the problem is not resolved with the solution PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support To access PhaserSMART Technical Support 1 Open your browser and go to www phaserSMART com 2 Enter your system s IP address in the browser window 3 Follow the instructions on the screen Online Support As...

Страница 252: ...hnical Support Recommended Media List Online Support Assistant driver downloads documentation video tutorials and much more www xerox com office 8560MFPsupport Supplies for your system www xerox com office 8560MFPsupplies A resource for tools and information such as interactive tutorials printing templates helpful tips and customized features to meet your individual needs www xerox com office busi...

Страница 253: ...0MFPsupport Supplies for your system www xerox com office 8860MFPsupplies A resource for tools and information such as interactive tutorials printing templates helpful tips and customized features to meet your individual needs www xerox com office businessresourcecenter Local sales and support center www xerox com office worldcontacts System registration www xerox com office register Material Safe...

Страница 254: ...ion terminal Do not use an extension cord or power strip Verify that the system is plugged into an outlet that is capable of providing the correct voltage and power Review the system s electrical specification with an electrician if necessary Warning Avoid the potential of electrical shock by ensuring that the system is properly grounded Electrical products may be hazardous if misused Do not place...

Страница 255: ...ere are no parts that you can maintain or service behind these covers Note Leave the system on for optimum performance it does not pose a safety hazard The following are hazards to your safety The power cord is damaged or frayed Liquid is spilled into the system The system is exposed to water If any of these conditions occur do the following 1 Turn off the system immediately 2 Disconnect the power...

Страница 256: ...he system near a heat source Do not place the system in direct sunlight to avoid exposure to light sensitive components Do not place the system where it is directly exposed to the cold air flow from an air conditioning system Printer Clearance The recommended minimal spacing is 30 cm 11 8 in above measuring from the top of the document feeder or document cover 24 cm 9 5 in behind the system 10 cm ...

Страница 257: ...suitable materials may cause poor performance and a possible safety hazard Follow all warnings and instructions marked on or supplied with the system options and supplies Caution Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreements and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the ...

Страница 258: ...em This allows the ink to solidify Always turn off the system using the power switch located on the side of the system Unplug all cables and cords Never turn off the system by pulling the power cord or using a power strip with an on off switch Never move the system if you receive a Power Down Error Head not Parked message on the control panel The system is not ready to be moved If the printhead is...

Страница 259: ...e lifted by two people Never place food or liquids on the system Caution Damage to the system resulting from improper moving or failure to repackage the system properly for shipment is not covered by the warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your l...

Страница 260: ...terials whose disposal may be regulated to environmental considerations The presence of lead mercury and perchlorate is fully consistent with regulations applicable at the time that the product was placed on the market For disposal information contact your local authorities Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling m...

Страница 261: ... photographed Copy Regulations Certificates of Indebtedness National Bank Currency Coupons from Bonds Federal Reserve Bank Notes Silver Certificates Gold Certificates United States Bonds Treasury Notes Federal Reserve Notes Fractional Notes Certificates of Deposit Paper Money Bonds and Obligations of certain agencies of the government such as FHA etc Bonds U S Savings Bonds may be photographed onl...

Страница 262: ...charge certificates may be photographed 10 Badges Identification Cards Passes or Insignia carried by military personnel or by members of the various Federal Departments such as FBI Treasure etc Unless photograph is ordered by the head of such department or bureau Reproducing the following is also prohibited in certain states Automobile Licenses Drivers Licenses Automobile Certificates of Title The...

Страница 263: ...r than Canada 7 Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a province or by the government of a state other than Canada 8 Documents registers or records kept by public officials charged with the duty of making or issuing certified copies thereof where the copy falsely purports to be a certified copy thereof 9 Copyrighted material or trademarks of...

Страница 264: ...er documentation and follow the steps provided Data Coupler Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the rear of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to the Telepho...

Страница 265: ...ight to file a complaint with the FCC if you believe it is necessary The Telephone Company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the Telephone Company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this Xerox...

Страница 266: ...ignated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should make sure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe systems if present are connected toge...

Страница 267: ...networks in the European Economic Area This product provides an user adjustable setting of the country code Refer to the customer documentation for this procedure Country codes should be set prior to connecting this product to the network Note Although this product can use either loop disconnect pulse or DTMF tone signaling it is recommended that it is set to use DTMF signaling DTMF signaling prov...

Страница 268: ...his equipment is connected to the same line as other equipment may give rise to bell tinkle or noise and may also cause a false answer condition Should such problems occur the user should NOT contact the Telecom Faults Service The preferred method of dialing is to use DTMF tones as this is faster than pulse decadic dialing and is readily available on almost all New Zealand telephone exchanges 5 Wa...

Страница 269: ... s IP address 2 9 setting the printer s IP address dynamically 2 6 automatic 2 sided printing 3 26 color correction 7 4 print quality mode 7 2 automatic document feeder 3 4 automatically setting the printer s IP address Windows only 2 5 available printer drivers 2 10 B background color see images through thin paper originals 5 16 6 15 suppression 6 15 basic copying 4 2 faxing 6 2 printing 3 2 scan...

Страница 270: ...figuration page 1 14 configuring the fax modem 6 25 the network address 2 5 connection Ethernet 2 3 2 4 USB 2 3 consumables 8 23 contrast adjusting images 4 10 control panel 1 10 alphanumeric keys 1 13 buttons 1 11 1 12 1 13 cascade buttons 1 11 characters 1 13 controlling print quality 7 2 features and layout 1 10 information pages 1 14 layout 1 10 LED 1 12 Menu Map 1 14 messages 9 27 printing sa...

Страница 271: ...ting for faxes 6 14 DHCP enable for Dynamic Domain Name Service DDNS 2 7 enabled by default on Phaser printers 2 6 enabling on the printer 2 6 manually setting the printer s IP address 2 9 setting the printer s IP address dynamically 2 6 dial directory report 6 22 dialing fax numbers inserting characters 1 13 6 2 inserting letters or numbers 1 13 6 2 inserting pauses 1 13 6 2 6 23 directory group ...

Страница 272: ... reports 6 22 resetting fax options to factory default 6 26 sending 6 2 6 12 sending a fax from your computer 6 3 sending a fax to a single recipient 6 2 sending from the printer 6 2 sending to a group 6 12 sending to both individuals and groups 6 12 sending to individuals 6 12 sending to multiple recipients 6 12 setting auto suppression 6 15 setting destination 6 14 setting original size 6 15 set...

Страница 273: ... glossy paper 3 49 labels 3 43 manual 2 sided printing 3 28 paper storage 3 5 paper usage 3 4 printing on both sides of the paper 3 26 printing safety A 4 using the document glass 3 4 H help resources 1 16 Xerox web links 9 29 high resolution copy mode 4 6 High Resolution Photo print quality mode 7 2 host names using with Domain Name Service DNS 2 7 I illegal copying B 1 illegal faxing C 1 images ...

Страница 274: ...ter 2 11 installing the scan driver 5 2 Macintosh operating systems 5 2 Windows operating systems 5 2 IP address changing or modifying using CentreWare IS 2 7 dynamically setting 2 6 format 2 6 router address 2 6 setting automatically Windows only 2 5 setting manually 2 9 J jams 9 2 Japan Color color correction 7 4 jet substitution mode 7 8 job individual printing options Macintosh 3 23 Windows 3 ...

Страница 275: ...ided printing 3 28 manual feed 3 14 Macintosh 3 14 Windows 3 14 manually setting the printer s IP address 2 9 overrides AutoIP 2 9 overrides DHCP 2 9 maximum resolution dpi 1 6 media supported 3 3 unacceptable types 3 5 memory 1 9 upgrade kit 1 9 Menu Map 1 14 mercury A 7 messages control panel 9 27 PrintingScout 9 27 modem configuring the fax modem 6 25 modes print quality 7 2 modifying the IP ad...

Страница 276: ...5 transparencies 3 30 types 3 3 creating custom types 3 59 unacceptable media types 3 5 usage guidelines 3 4 using manual feed 3 14 paper jams 9 2 exit cover 9 2 exit path 9 8 finisher 9 18 front cover 9 11 paper release blades cleaning 8 11 parts of the printer 1 2 password adding for scanning to your computer 5 29 creating for a private folder 5 30 enabling secure faxes 6 18 printing or clearing...

Страница 277: ...tosh 3 23 selecting 3 22 3 23 Windows 3 22 posters 4 14 pre printed paper 3 28 safety guidelines A 4 selecting 2 sided 3 27 selecting individual job printing options Macintosh 3 23 Windows 3 22 selecting options 3 21 selecting printing preferences Windows 3 21 side one 3 28 side two of pre printed paper 3 29 transparencies 3 30 two sided pages 3 26 PrintingScout alerts 9 27 print quality modes aut...

Страница 278: ...settings 5 9 scanned images placing in Windows or Macintosh applications 5 12 retrieving 5 7 retrieving with the Xerox Scan Utility 5 9 using CentreWare IS to retrieve 5 8 scanning 1 sided or 2 sided originals 5 17 adding a password to scan to your computer 5 29 adjusting scan resolution 5 15 at the printer 5 4 attaching images to emails 5 9 basics 5 3 black and white images 5 16 calibrating the s...

Страница 279: ...te for sending faxes 6 16 the printer s IP address automatically Windows only 2 5 setting up the network 2 2 2 3 settings changing default fax settings 6 24 smudges or smears 7 7 SNAP Press color correction 7 4 solving print quality problems 7 6 specialty media 3 30 custom size paper 3 55 3 59 envelopes 3 37 glossy paper 3 49 labels 3 43 transparencies 3 30 speed dial adding a group entry 6 8 addi...

Страница 280: ...ting custom size paper 3 56 printing envelopes 3 38 printing glossy paper 3 50 printing labels 3 44 printing transparencies 3 32 static mode 3 13 supported paper sizes and weights 3 7 Tray 2 3 or 4 loading paper 3 15 margins 3 8 paper and media types 3 8 printing envelopes 3 40 printing glossy paper 3 52 printing labels 3 46 printing transparencies 3 34 supported paper sizes and weights 3 8 trays ...

Страница 281: ...nter drivers for Windows 2000 or later 2 11 manual feed 3 14 printing options 3 22 selecting printing options for an individual job 3 22 sending a fax from your computer 6 3 WIA image manager 5 13 Xerox Support Centre 1 18 Windows PostScript driver 2 10 wiper blade cleaning 8 15 X Xerox supplies recycling programs 8 24 supplies website 8 24 Support Centre 1 18 website resources 9 29 Xerox Scan Uti...

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