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42

7 Troubleshooting

Text is blurred.

The paper used is not suitable. Load the correct type of paper.

Refer to
• “Usable Paper” (P. 28)

The paper is damp. Replace with paper from a new ream.

Refer to
• “Loading Paper” (P. 17)

Condensation may have occurred inside the printer. Using the control panel, set the 
time the printer is in the power saver mode 1 to 60 minutes, and then leave the printer 
switched on. The inside of the printer warms up and the condensation evaporates. 
When the condensation has evaporated you can use the printer normally.

Refer to
• User Guide 4.2 Description of Menu Items

Missing characters throughout 
the length of the paper

The drum cartridge is not set correctly. Load the drum cartridge correctly.

Refer to
• “Installing the Drum Cartridge” (P. 16)

The drum cartridge is defective or damaged. Replace with a new drum cartridge.

Refer to
• “Installing the Drum Cartridge” (P. 16)

Text or images are printed at 
an angle.

The paper guides are not set in the correct positions. Set the paper guides in the correct 
positions.

Refer to
• “Loading Paper” (P. 17)

Transparencies and envelopes 
are not printed clearly.

The type of transparency or envelope loaded cannot be used in this printer. Load the 
correct type of paper.

Refer to
• “Usable Paper” (P. 28)

Check that the paper type on the print driver or the control panel is correctly set.

Refer to
• User Guide 4.2 Description of Menu Items
• Online Help for the print driver

The Draft Mode feature is turned on and the resolution is set at a low level on the print 
driver. Change the settings on the [Detailed Settings] tab of the print driver.

Symptom

Reason/Action

Содержание DocuPrint C525 A

Страница 1: ...IE IE DocuPrint C525 A Setup and Quick Reference Guide...

Страница 2: ...either registered trademarks or trademarks of Xerox Corporation and Fuji Xerox Co Ltd It may be a legal offence to print currency notes certificates of stocks and securities or any other documents of...

Страница 3: ...ou are familiar with the basic knowledge and way of operating your computer environment and network environment In this manual safety instructions are preceded by the symbol Always read and follow the...

Страница 4: ...4 Features in Brief Features in Brief...

Страница 5: ...ates items such as hard buttons and indicators on the keyboard and printer Setup and Quick Reference Guide Explains the way of installation loading paper and troubleshooting of this printer User Guide...

Страница 6: ...Configurations via Centre Ware Internet Services 22 Installing the Print Driver 24 3 Basic Operations 25 Switching On and Off the Power 25 Switching On the Power 25 Switching Off the Power 25 Power S...

Страница 7: ...3 Setting the Paper Sizes and Types 4 Setting on the Control Panel 34 4 1 Overview of the Menu 4 2 Description of Menu Items 4 3 Menu List 5 Troubleshooting 45 5 1 When Paper Jams 5 2 When Inside the...

Страница 8: ...should firmly grip the recessed areas on the bottom part of both sides of the machine Never try to lift the machine by gripping any other areas Lifting the machine by gripping any other areas can caus...

Страница 9: ...Use only the power cord specified for this printer Using a different cord may cause fire or electric shock Also do not use the machine s power card with other equipment The power specifications are l...

Страница 10: ...sted or bent The plug and receptacle are free of dust The cord is not cracked or frayed If you notice any unusual conditions contact our Customer Support Center or your dealers Switch off the machine...

Страница 11: ...rapped around the heat roller or when clearing a jammed paper that is difficult or impossible to see do not try to remove it by yourself Doing so can cause injuries or burns Switch off the machine imm...

Страница 12: ...high humidity temperature can cause condensation inside the printer directly interfering with image transfer When condensation occurs refer to Problems With the Printer P 37 When you use the printer w...

Страница 13: ...er 2 Hold the additional memory so the notch is aligned with the protrusion on the slot and insert the additional memory into the slot firmly Note Insert the additional memory firmly by pushing it fro...

Страница 14: ...and then stops The Load XXXX the color of the toner Cartridge message is displayed on the control panel Installing the Toner Cartridge WARNING Never throw a toner cartridge into an open flame It can c...

Страница 15: ...y After the seal has been pulled out do not shake or bump the toner cartridge 5 Insert the toner cartridge by facing the label on the cartridge to the front and aligning it with the arrows on the prin...

Страница 16: ...t 3 To insert the drum cartridge push up the lever on the right side of the printer With the lever in the upright position hold the drum cartridge by the handle align the arrows on the drum cartridge...

Страница 17: ...e paper guide to the edge of the tray while pinching the knob on the right paper guide The paper guides should be fully extended 3 Insert the paper into the bypass tray with the side to be printed fac...

Страница 18: ...paper will not be properly fed and this may cause paper jams 4 Push the paper tray completely into the printer 5 Set the paper size and type according to the message displayed on the control panel No...

Страница 19: ...of Menu Items on the Control Panel P 32 Important When you have installed 250 sheet 500 sheet feeder optional load A4 size paper in tray 1 to print reports lists 1 Press the Menu button to display the...

Страница 20: ...ur company s web site Important To use this printer as a network printer refer to the CD ROM Documentation HTML in the CentreWare CD ROM to configure the network environment settings Connection Local...

Страница 21: ...t Services Setting Printer Configurations via CentreWare Internet Services P 22 Note You can change the IP address using the CentreWare Internet Services You can check the current IP address subnet ma...

Страница 22: ...urations via CentreWare Internet Services CentreWare Internet Services are services that allow the user to make use of a web browser in a TCP IP enabled environment to display the printer or job print...

Страница 23: ...nistrator E mail Address Configuration Displays the printer s specifications Page Description Language PDL and information about the memory Billing Meter Displays the total number of output pages and...

Страница 24: ...rocedure Setting Configuration of Optional Accessories and Paper When installation of the print driver is completed set the configuration of the optional accessories and type and size of the paper loa...

Страница 25: ...he power saver mode 2 to reduce power consumption when it is left idle When no print data is received for 3 minutes the printer will enter the power saver mode 1 When no data is received for a further...

Страница 26: ...ower saver mode 1 also Canceling Printing To cancel printing you can cancel the print job either at this printer or at the computer Canceling Printing of Data Being Printed or Received at the Printer...

Страница 27: ...on paper fed from the bypass tray configure the paper type correctly on the Bypass Tray Settings on the Tray Output tab of the print driver Examples of Useful Printing Functions in the Properties Dia...

Страница 28: ...r to the User Guide Paper tray Size Paper type Weight Loading capacity Bypass tray A4 B5 A5 Legal 8 5 14 Folio 8 5 13 Letter 8 5 11 Executive 7 25 10 5 Japanese Postcard Envelope 1 Youkei 2 Youkei 3 C...

Страница 29: ...d 1 60 105 g m2 Paper name Weight Paper type Paper characteristics and caution on usage XC 4200DP standard paper for black white printing 20lb Plain Medium weight paper for internal distribution and g...

Страница 30: ...ith special coatings Treated colored paper Paper using ink that will run at a temperature of 150 C Thermal paper Carbon paper Paper with staples paper clips ribbons or tape Paper with rough surfaces s...

Страница 31: ...l panel In this case the printing is done only when the paper size and type settings on the control panel are the same as on the print driver Also using the Display Popup you can specify whether or no...

Страница 32: ...eder or 500 sheet feeder indicates default value Continued on next page Display Close the Menu screen Menu button Switch between the menu levels button moves one level downwards or button moves one le...

Страница 33: ...6 List of Menu Items on the Control Panel 33 IE IE Continued from previous page...

Страница 34: ...The fuser unit and the surrounding area are hot You may get burnt if you touch it directly Following the message on the control panel open the cover or unit and remove the jammed paper If the paper is...

Страница 35: ...35 2 Close the unit D Near the Center Output Tray 1 Open the cover A or the unit D when the duplex unit is installed and then lift up the levers on both sides green colored part Important The fuser u...

Страница 36: ...ginal positions and then close all covers including the unit D when the duplex unit is installed When Inside the Printer Gets Dirty Clean inside the printer using the cleaning rod Note It is recommend...

Страница 37: ...and connect the power cord to the power outlet again Then switch on the printer Refer to Connecting the Power Cord to Switch On the Printer P 14 Is the power cord connected to a power outlet with the...

Страница 38: ...guides to the correct positions Refer to Loading Paper P 17 Check that the paper size on the print driver or the control panel is correctly set Refer to Online Help for the print driver User Guide 4...

Страница 39: ...may occur before the sheets of paper loaded in the tray are used up Fan the paper to be loaded and load again Replenish paper only when all the sheets of the loaded paper are used up Complex or large...

Страница 40: ...dge Check the amount of the toner and prepare a new toner cartridge if need arises Refer to Online Help for the CentreWare Internet Services Online Help for the SimpleMonitor The Draft Mode feature is...

Страница 41: ...a new drum cartridge Refer to Installing the Drum Cartridge P 16 This may be due to breakdown of the high voltage power part Contact our Customer Support Center or your dealers Nothing is printed Mult...

Страница 42: ...idge correctly Refer to Installing the Drum Cartridge P 16 The drum cartridge is defective or damaged Replace with a new drum cartridge Refer to Installing the Drum Cartridge P 16 Text or images are p...

Страница 43: ...inserted correctly Make sure the additional memory is securely inserted to the correct slot XXXX Replace soon The drum cartridge or toner cartridge is nearly empty Prepare a new XXXX drum cartridge or...

Страница 44: ...Locations near open flame Locations with direct exposure to sunlight Dusty locations Read the handling instructions on the packaging box or container carefully before using the consumables It is reco...

Страница 45: ...ick Fuji Xerox Web Site The web browser will be activated and the web site displayed 3 Following the instruction download the corresponding print driver Note By using the CentreWare CD ROM bundled wit...

Страница 46: ...Extension output tray 18 F Favorites 4 G Gateway Address 22 I Image Types 4 Installation location 12 Installing the Additional Memory 13 Installing the Drum Cartridge 16 Installing the Network Expansi...

Страница 47: ...S Safety Notes 8 For Consumables 11 For Installation Relocation 8 For Machine Operation 10 For Power Earth Connection 9 Setting Configuration of Optional Accessories and Paper 24 Setting IP Address 21...

Страница 48: ......

Страница 49: ...DocuPrint C525 A Setup and Quick Reference Guide Human Interface Design Development Fuji Xerox Co Ltd DE3350Z4 1 Edition 1 Copyright 2005 by Fuji Xerox Co Ltd...

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