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6 Troubleshooting
Collate Full
Press SET
The printer memory is full and cannot continue processing the collated printing.
• Press the <Eject/Set> button to clear the message, cancel the current print job,
and conduct the next print job, if any.
• Press the <Cancel Job> button to cancel the print job.
• Press the <Menu> button to open the Print Menu and delete the job being held.
• To avoid this error in the future, do the following:
-Delete unnecessary fonts, macros, and other data in printer memory.
-Install additional printer memory.
PDL Error
Press SET
An error relating to PDL emulation has occurred.
• Press the <Eject/Set> button to clear the message, cancel the current print job,and
conduct the next print job, if any.
• Press the <Cancel Job> button to cancel the print job.
Disk Full
Press SET
The printer memory is full and cannot continue processing the current print job.
• Press the <Eject/Set> button to clear the message, cancel the current print job,and
conduct the next print job, if any.
• Press the <Cancel Job> button to cancel the print job.
• Press the <Menu> button to open the Print Menu and delete the current job.
• To avoid this error in the future, do the following:
-Reduce the number of print pages such as splitting the print data.
-Increase free memory space by deleting unnecessary data in the printer.
Ready to print
Over Heat
Ready to print
Turned Halfmode
The printer internal temperature is too high. Processing on the printer has been
slowed down. When the internal temperature falls, the processing speed will
automatically rise.
Ready to print
Non-genuineToner
The printer is in the custom toner mode. Though some of the print cartridges reach
the end of their lives, you can continue printing.
Reboot printer
(NNN-NNN)
Error NNN-NNN relates to printer problems. Switch the printer off and then on. If the
error continues, contact our Customer Support Center or your dealer.
Reboot printer
(116-NNN)
Error NNN-NNN relates to printer problems. Switch the printer off and then on. If the
error continues, contact our Customer Support Center or your dealer.
Reboot printer
(072-215)
The 550 sheet feeder (optional) is not installed correctly or is not working correctly
due to damage or malfunction. Reinstall the sheet feeder.
Reboot printer
(077-215)
The duplex unit (optional for the DocuPrint C2200) is not installed correctly or is not
working correctly due to damage or malfunction. Reinstall the duplex unit.
Reboot printer
(116-316)
The additional memory (optional) is not installed correctly or is not working correctly
due to damage or malfunction. Reinstall the additional memory.
Reboot printer
(116-320)
An unsupported additional memory (optional) is installed. Replace the specified
additional memory.
Load xxxx
XXXXXXXX
Load xxxx
YYYYYYYY
Tray xxxx is out of paper, or the specified paper could not be detected in tray xxxx.
Supply Tray xxxx with the following size, direction, and type of paper: XXXX.
xxx indicates the number of the tray or bypass tray.
Refer to
SysError NNN-NNN
Press SET
A system error has occurred. Press the <Eject/Set> button to clear the message. If
the error continues, contact our Customer Support Center or your dealer.
SysError NNN-NNN
Reboot Printer
A system error has occurred. Switch the printer off and then on. If the error
continues, contact our Customer Support Center or your dealer.
Tray is open
Push in xxxx
Tray xxxx is pulled out. Set Tray xxxx into the correct position.
xxx indicates the number of the tray.
Message
Condition/Reason/Action