Xerox DocuPrint 4517, Руководство пользователя

Страница: 104 / 288

P r i n t e r O p e r a t i o n P r o b l e m s
6-4
❖
D o c u P r i n t 4 5 1 7
/
4 5 1 7 m p U s e r G u i d e
A printed page does not
look like it should. 1. Make certain that the software application you are using to create your print
job is configured properly. Refer to your software documentation.
2. Send a file containing PCL or PostScript commands to the printer.
• If your page prints as it should, your printer and interface are functioning
properly.
• If your information prints correctly, but doesn’t look right, you may have:
• An error in your command sequence/operator
• A missing downloaded font
• A mismatched printer option against your host formatting
• A missing or misaligned font card
• Command errors may be identified by looking at your input file or by using
the Hex Dump feature on the printer. You can determine which fonts are in
the system by printing a PCL or PS Font List. You can verify your data setup
by printing a Configuration Sheet and checking your printer setup.
The requested font for
the job—a font on a font
card—does not print. Print a PCL Font List.
• If fonts print on the Font List, your print job may need correcting.
• If fonts do not print on the Font List, power the printer OFF, remove and
reinstall the font card. Power the printer back ON, and print another PCL Font
List.
• If the font card is still not being recognized, try another slot or font card, then
print another Font List.
• If a different font slot works, contact your dealer or Xerox/Rank Xerox to
correct the defective slot.
• If a new font card is recognized, contact your dealer or Xerox/Rank Xerox
to replace the defective card.
PostScript commands are
printed instead of the
PostScript job. 1. Make certain that the software application you are using to create your job is
configured properly. Refer to your software documentation.
2. If the Lang. Sensing option in the appropriate Interface Menu is set to On , the
job sent to the printer might have included an incorrect header and therefore
not have indicated that a PostScript job was being sent.
• Set the System Language option in the appropriate Interface Menu to
PostScript and try sending the job again.
• Check your software to make sure the PostScript header file is being sent
to the printer.
Table 6.1 Printer operation problems (continued)
Problem Action
Table 6.1 Page 2 of 3
chapter6.frm Page 4 Friday, July 11, 1997 8:19 PM