USING UTILITY COMMANDS
XEROX DOCUPRINT NPS GUIDE TO CONFIGURING AND MANAGING THE SYSTEM
2-19
Enabling and disabling remote service
If your site is set up to use the external modem for service by remote
technicians, you need to enable the modem so that the technician
can dial into your system. Prior to enabling the modem, be sure to
use the Stop All command so that printing and queueing are stopped
during the remote service session.
When the remote service session is complete, you can disable the
modem and enter the Start All command to resume printing and
queueing.
If security is a concern, the modem can be turned off and the cable
can be physically disconnected from the system when it is not being
used.
Note:
Depending on the commands used by the technician, the
printer may start up during the remote service session. You should
not attempt to operate the system or perform any tasks at the printer
during the remote service session. Ensure that everyone working in
the printer area knows that the system is undergoing service and that
they should not attempt to work with the printer.
Enable modem
After you use the Stop All command to stop printing and queueing,
use the Enable Modem command so that the technician can dial into
your system.
Note:
You may need to physically connect the modem cable and
power on the modem prior to enabling it. Connect the modem cable
to the A port on the back of the processor.
Ensure that the telephone line is connected to the modem and to the
telephone jack.
The modem power cable must be connected to a power outlet and
the modem must be powered on.
Access level
Administrator
Syntax
Enable modem
You will be prompted to enter the Unix root password.
Arguments
None
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