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C-6

Troubleshooting

Problems with WebTools

Extra blank page prints after a
Downloader job.

•

Turn off the “Showpage (after EPS file)” option.

This option adds a special PostScript command that will cause an extra blank page to
print if it is not needed.

If this happens:

Try this:

General problems

•

Clear the cache (Netscape Communicator) or history (Microsoft Internet Explorer).

If this happens:

Try this:

Содержание DocuColor 40

Страница 1: ...P r i n t i n g G u i d e DOCU COLO R 4 0 CP...

Страница 2: ......

Страница 3: ...st is a registered trademark in the United States and certain other countries of SyQuest Technology Inc UNIX is a registered trademark of UNIX System Laboratories a wholly owned subsidiary of Novell I...

Страница 4: ...g antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an e...

Страница 5: ...is Agreement You may not a make use of the Software directly or indirectly to print bitmap images with print resolutions of 600720 dots per inch or greater or to generate fonts or typefaces for use ot...

Страница 6: ...OMPANYING DOCUMENTATION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY THIS LIMITATION WILL APPLY EVEN IF ELECTRONICS FOR IMAGING OR ANY AUTHORIZED DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DA...

Страница 7: ...ndows 95 1 1 Setting options and printing from Windows 3 1x 1 6 Setting options and printing from Windows NT 4 0 1 10 Printing to the parallel port 1 12 Saving files to print at a remote location 1 12...

Страница 8: ...tion with the WebLink WebTool 5 2 Appendix A Print Options Where to set print options A 1 Print options and override hierarchy A 2 More information about print options A 5 Appendix B Font List Printer...

Страница 9: ...and then print from within any application About this manual This manual is intended for those remote users who send jobs via the network or via a direct parallel port connection between the DocuColo...

Страница 10: ...es an introduction to the basics of color theory and printing to a DocuColor 40 CP Color Server It also includes practical color printing tips and application notes that explain how to print to the Do...

Страница 11: ...m the Print dialog box The PPD for the DocuColor 40 CP includes information about the features of both the copier and the DocuColor 40 CP Color Server For information on the PPD options for your DocuC...

Страница 12: ...tor sends them to their next stage of processing You may also have access to the Print queue If you send jobs to this queue jobs spool to the DocuColor 40 CP and proceed to RIP and print according to...

Страница 13: ...P see the Configuration Guide For information on how to connect to the DocuColor 40 CP over the network install printer drivers and install Downloader see Getting Started Printing from applications On...

Страница 14: ...r size area specify the page size for your job From the Paper Source pop up menu choose the paper tray for the job To specify a Media Type click More Options Choose from the Paper type pop up menu and...

Страница 15: ...paper size The minimum and maximum dimensions allowed by the printer driver are indicated inside brackets You are notified if you enter an invalid dimension You can also give the custom paper size a n...

Страница 16: ...erride Print Settings dialog box with WebSpooler For information about these options and overrides see Appendix A Print Options If you choose Printer s default the job prints according to the setting...

Страница 17: ...cation information for accounting purposes or whatever information is required at your site The notes you enter in these areas can be viewed from the WebSpooler and also appear in the Job Log They can...

Страница 18: ...OPTION SETTINGS 1 From the Options tab click Load Settings 2 Browse to the settings file 3 Select the settings file from the list and click OK The print option settings in the Options tab are automati...

Страница 19: ...tab 5 Specify the appropriate settings for your print job From the Paper Source pop up menu choose the paper tray for the job The Paper Source selection is valid for the current job only In the Paper...

Страница 20: ...nged in the Override Print Settings dialog box with WebSpooler For information about these options and overrides see Appendix A Print Options If you choose Printer s default the job prints according t...

Страница 21: ...be viewed from the WebSpooler and also appear in the Job Log They cannot be edited or erased by the operator The notes you enter in the Notes 1 and Notes 2 areas are kept in memory and appear automati...

Страница 22: ...cription PPD file you can specify print settings You can also change some of these settings for a particular job from within your application when you send it to the DocuColor 40 CP Before printing ma...

Страница 23: ...should then load the correct paper in the selected tray or cancel the job 5 Click the Advanced tab 6 Under Document Options expand the Printer Features list and then specify print option settings in...

Страница 24: ...on your DocuColor 40 CP Check with your site administrator or operator to see whether printing to the parallel port is enabled See Getting Started for information on setting up parallel port printing...

Страница 25: ...ate print option settings and include embed any necessary fonts that are not resident on the DocuColor 40 CP For information on the fonts resident on the DocuColor 40 CP check with the operator Also s...

Страница 26: ......

Страница 27: ...n the Chooser Then using the AdobePS 8 5 1 printer driver and the correct PostScript Printer Description file PPD you can control many DocuColor 40 CP printing features by specifying job settings from...

Страница 28: ...in the scroll list on the right NOTE If your system administrator has not enabled the connection to the Print queue or the Direct connection the corresponding printer connection will not appear in thi...

Страница 29: ...left of the printer name indicating that the printer has been matched with a PPD If the Chooser cannot find the correct PPD for the DocuColor 40 CP you are prompted to find and select the correct PPD...

Страница 30: ...onnection from the Chooser or from the AdobePS print dialog box when you print as shown below Setting print options and printing from Mac OS computers In Mac OS applications print options are set from...

Страница 31: ...tup Page Attributes dialog box specify settings for your print job If you choose Custom as the paper size you must also specify settings in the Page Setup Custom Page Default dialog box When you speci...

Страница 32: ...r it and click Add Saved custom page sizes appear in the menu of page sizes at the top right of the dialog box To remove a saved custom page size choose it from the menu and click Remove 4 Click OK 5...

Страница 33: ...tes dialog box enter job notes and instructions to the operator In the Notes 1 and Notes 2 areas enter user and job identification information for accounting purposes or whatever information is requir...

Страница 34: ...not appear in the Job Log They can be edited by the operator 8 In the Print Color Matching dialog box specify color management settings For most color print jobs you should use the settings shown abo...

Страница 35: ...t up the file properly for printing and may also take longer to process 10 If you want to make the new settings your default settings click Save Settings 11 Click Print Using Downloader to print Downl...

Страница 36: ......

Страница 37: ...r 40 CP You can use UNIX commands to print PostScript files and text files to the DocuColor 40 CP In general the basic print commands lpr lpq lprm can be used to send print jobs to the DocuColor 40 CP...

Страница 38: ...QUEUE On a system running SunOS 4 1 x or another BSD based variant use the lpq command to see printer jobs in the queue as follows lpq P queuename For example if the Print queue of your DocuColor 40 C...

Страница 39: ...lpq command to check the job number For example to remove job number 123 from the Print queue of your DocuColor 40 CP named Print_server type lprm P Print_server 123 The lprm command reports the name...

Страница 40: ......

Страница 41: ...he same differences are noted in this chapter Where a window or dialog box is illustrated the Windows version comes first followed by the Mac OS version Using Downloader You can use Downloader to Send...

Страница 42: ...a file or font to the DocuColor 40 CP Status Click to display the Status window for the current DocuColor 40 CP Font list Click to display a list of printer fonts on the DocuColor 40 CP hard disk Abo...

Страница 43: ...he connection to the DocuColor 40 CP make sure the Status window is active and choose Close from the File menu or click the close box in the Status window 6 To quit Downloader choose Exit Windows or Q...

Страница 44: ...one or more of these connections you cannot select it If you choose the Direct connection the job is spooled to the Print queue and then printed If the Print queue is not enabled the job is spooled t...

Страница 45: ...oaded select it and click Options 7 Specify the following information in the dialog box and click OK The options you set apply only to the selected file You can set different options or leave the defa...

Страница 46: ...can print the file directly from the application in which you created it Page Range PDF files only Specify the page range you want to print 8 Click Download File s Windows or Download Mac OS 9 To can...

Страница 47: ...ot already installed on the DocuColor 40 CP as long as the printer fonts are installed in your System Folder These fonts remain in the DocuColor 40 CP only until your document has printed If you print...

Страница 48: ...font list click the Print icon 4 To delete a font select it in the font list and click the Delete icon Shift click to select multiple fonts Ctrl click to select multiple non sequential fonts NOTE The...

Страница 49: ...44 9 Using Downloader Update font list display Print font list Delete selected font s Lock icon...

Страница 50: ...44 10 Downloading Files and Fonts...

Страница 51: ...you can use the Status WebTool to monitor the status of print jobs as they are rasterized and printed WebSpooler provides the capability to view and control the flow of print jobs to the DocuColor 40...

Страница 52: ...To open a new browser window for the Status display click Float You can then close other browser windows and leave the Status window open to continue checking the status of the DocuColor 40 CP As long...

Страница 53: ...vers included in your user software you can specify and override job settings when you print a job See Chapter 1 Printing from Windows Computers and Chapter 2 Printing from Mac OS Computers for inform...

Страница 54: ...ark 110 Darker 115 Darkest Select 85 for a substantially lighter image 115 for a substantially darker image or one of the settings in between CMYK Simulation Printer s Default SWOP Coated DIC Euroscal...

Страница 55: ...d during printing of a duplex job printing cannot be resumed the job must be resent Face Down Printing No Yes Select No to print your documents on the top of the paper select Yes to print your documen...

Страница 56: ...ion Page Order Forward Reverse Select Forward for front to back output or Reverse for back to front output Paper Size Letter A4 11 x 17 A3 12x18 Legal Legal 13 B4 B5 A6 SEF Letter SEF A4 SEF B5 SEF 8x...

Страница 57: ...8 and the Color Guide for more information Save Fast Reprint Off On Specify whether or not to save the job s raster data to disk after printing so the data will be available later for reprinting with...

Страница 58: ...ng when you want to bypass DocuColor 40 CP calibration and simulation For more information about calibration see the Job Management Guide Combine Separations The Combine Separations option specifies w...

Страница 59: ...Bottom Prints the top of the image on side 1 on the opposite edge of the page from the top of the image on side 2 The following table shows how the Duplex settings correspond to printed output Page O...

Страница 60: ...olid Color Most useful for printing spot colors such as those found in company logos or corporate charts and graphics Provides the best color accuracy for images using PANTONE colors This setting is r...

Страница 61: ...ecifies a Scale override of 200 the job is printed at 100 of the original document size that is 50 of 200 Sorter Sorting is supported on color copiers with a sorter unit attached Off Disables the sort...

Страница 62: ......

Страница 63: ...menu name is the name as it appears on the Font menu on a Windows computer The style refers to the style that must be selected in the application to access the particular PostScript font For example t...

Страница 64: ...ack Italic Cooper Black Italic Cooper Black Italic Copperplate ThirtyThreeBC Copperplate33bc Copperplate33bc Copperplate ThirtyTwoBC Copperplate32bc Copperplate32bc Coronet Coronet Coronet Courier Cou...

Страница 65: ...d Helvetica Condensed Helvetica Condensed Helvetica Condensed Bold Helvetica CondensedBold Helvetica Condensed Bold Helvetica Condensed Oblique Helvetica CondensedOblique Helvetica Condensed Italic He...

Страница 66: ...Bold StempelGaramond Italic StempelGaramond Italic StempelGaramond Roman Italic StempelGaramond BoldItalic StempelGaramond BoldItalic StempelGaramond Roman Bold Italic Symbol Symbol Symbol Tekton Tekt...

Страница 67: ...ial BoldMT Arial Bold Arial Bold Arial ItalicMT Arial Italic Arial Italic ArialMT Arial Arial Chicago Chicago Chicago Geneva Geneva Geneva HoeflerText Black Hoefler Text Black Hoefler Text Black Hoefl...

Страница 68: ......

Страница 69: ...third DocuColor 40 CP Color Server on an occasional basis performance will be improved if you log off when you are not using it Avoid printing with the server Disk full warning If you see this warning...

Страница 70: ...ot be sent to the DocuColor 40 CP until the previous job is finished processing so you must wait longer to use your computer Special paper or transparency options are dimmed Select a Paper Source that...

Страница 71: ...b was sent to the Novell queue and that the queue is being used by the DocuColor 40 CP Make sure that the job does not contain a PostScript error Check with the operator or use WebSpooler to check the...

Страница 72: ...ted as separations If you are printing separations or a DCS format file set the Combine Separations print option to On With Combine Separations On all four colors will be printed on a single page with...

Страница 73: ...cuColor 40 CP is being calibrated you cannot connect to it This insures that only one person is calibrating the server at any time and that print jobs do not use unexpected calibration You can t print...

Страница 74: ...off the Showpage after EPS file option This option adds a special PostScript command that will cause an extra blank page to print if it is not needed If this happens Try this General problems Clear t...

Страница 75: ...s see printer default settings Desktop Color Separations see DCS DIC simulation goal A 6 Direct connection xiv 4 4 not in Chooser Mac OS 2 2 required to download fonts 4 6 C 5 Downloader choosing a pr...

Страница 76: ...ation goal A 6 Notes 1 and Notes 2 fields see Notes fields Notes fields Mac OS 2 7 option A 3 Windows 3 1x 1 9 Windows 95 1 5 O operator instructions A 3 Other Gamma option A 4 A 8 Other Phosphors opt...

Страница 77: ...ctions on the network xiv print options Mac OS 2 4 to 2 9 settings 1 6 A 1 to A 9 specific to color server 1 4 Windows 3 1x 1 6 to 1 9 Windows 95 1 1 to 1 6 Windows NT 4 0 1 11 to 1 12 see also printe...

Страница 78: ...5 2 problems with C 6 Status 5 1 5 2 WebLink 5 2 WebSpooler 1 8 1 11 2 9 5 1 A 1 White Point option A 4 A 8 Windows 3 1x PostScript printer driver 1 7 to 1 9 printing 1 6 to 1 9 print options 1 6 to...

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