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Quick Reference Guide

Page 12-1

12 Troubleshooting

General .........................................................12-2

Fault Clearance ............................................12-3

Xerox Welcome and Support Centre ............12-4

Troubleshooting Tips.....................................12-5

Содержание 604P18228

Страница 1: ...e of all the capabilities of your device A Training and Information CD was supplied with your product The CD provides animated tutorials and interactive screens When installed on your network it will...

Страница 2: ...l generated from the software programs which are displayed on the screen such as icons screen displays looks etc All Xerox products mentioned in this publication are trademarks of Xerox Corporation Pr...

Страница 3: ...nance 1 10 WARNING Electrical Safety Information 1 11 Laser Safety Information 1 12 Operational Safety Information 1 12 Maintenance Information 1 13 Ozone Safety Information 1 14 For Consumables 1 15...

Страница 4: ...Making Copies 3 5 Sending an Embedded Fax 3 6 Sending a Server Fax 3 7 Sending an Internet Fax 3 8 Scanning a Document to a File 3 9 Sending an E mail 3 10 Printing from a PC 3 11 Sending a LAN Fax 3...

Страница 5: ...sic Faxing Embedded Fax 5 4 Dialing Options 5 5 Resolution 5 7 Sides Scanned 5 8 Image Adjustment 5 9 Image Quality 5 10 Original Input 5 11 Bound Originals 5 12 Added Fax Features 5 14 Fax Sending Fe...

Страница 6: ...16 Acknowledgment Report 6 17 Reply To 6 18 Message Body 6 18 Authentication Mode 6 19 7 Network Scanning 7 1 Scan 7 2 Scanning Resources 7 2 Network Scanning 7 3 Repositories 7 4 Template Overview 7...

Страница 7: ...anning 8 8 Original Type 8 9 Scan Presets 8 10 Advanced Settings 8 11 Image Quality 8 12 More Image Quality 8 13 Original Input 8 14 Edge Erase 8 15 Resolution 8 16 Quality File Size 8 17 Options 8 18...

Страница 8: ...e Units 11 2 Staple Cartridges 11 3 Cleaning the Machine 11 4 Further Assistance 11 5 12 Troubleshooting 12 1 General 12 2 Fault Clearance 12 3 Paper jams 12 3 Document jams 12 3 Xerox Welcome and Sup...

Страница 9: ...1 1 1 Welcome Introduction 1 2 Additional Resources 1 3 Conventions 1 4 Overview of Features at the Machine 1 6 Overview of Features at the Workstation 1 8 Safety 1 9 Regulatory Information 1 16 Envi...

Страница 10: ...e offer additional information on the features and options available For additional assistance at the machine press the Help button If your machine is connected to the network use the CentreWare Help...

Страница 11: ...unctions available on your machine please refer to the Training and Information CD CD2 contained in the CD Pack delivered with your machine The Training and Information CD is intended for all users in...

Страница 12: ...e Feed LEF Portrait When observed from the front of the machine paper or originals with the long edges to the left and right of the paper tray or document handler Short Edge Feed SEF Landscape When ob...

Страница 13: ...a dark background and white text Specification note Offers more in depth specification information relating to the machine For example Tray 2 holds 550 sheets of 20 lb paper Weight ranges from 16 53lb...

Страница 14: ...ift the image to create margins for binding Automatically reduce enlarge or center your images Print multiple reduced images on a single page Use Digital Features to Simplify your Work Process Use the...

Страница 15: ...al document which can be edited managed shared and distributed using a wide variety of software applications Fax Documents Optional The optional Embedded Fax service is a walk up feature that enables...

Страница 16: ...stapled sets depending on the finisher options available on the machine Resolutions up to 1200x1200 dpi Adding standard or customized watermarks Printing multiple images on one page CentreWare Tools T...

Страница 17: ...he continued safe operation of your product The safety and environment testing and performance of this product have been verified using Xerox materials only WARNING Any unauthorized alteration which m...

Страница 18: ...he product to an electrical outlet that lacks an earth connection terminal Operator Accessible Areas This equipment has been designed to provide operator access to safe areas only Operator access to h...

Страница 19: ...place objects on the power cord Do not override or disable electrical or mechanical interlocks Do not obstruct the ventilation openings Never push objects of any kind into slots or openings on this e...

Страница 20: ...tives and are placed on or near panels or shields that require special tools for removal Do not remove any of the panels There are no operator serviceable areas inside these covers Operational Safety...

Страница 21: ...the ventilation openings Never override or cheat any of the electrical or mechanical interlock devices Never operate the equipment if you notice unusual noises or odors Disconnect the power cord from...

Страница 22: ...Providing the correct environmental parameters as specified in the Xerox installation procedure will ensure that the concentration levels meet safe limits If you need additional information about ozon...

Страница 23: ...uarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipme...

Страница 24: ...tem Administration CD CD1 for further information on installing Embedded Fax and the Training and Information CD CD2 for information about the Transmit Header Print feature Data Coupler Information Th...

Страница 25: ...this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this Xerox equipment fo...

Страница 26: ...ns made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protecti...

Страница 27: ...publicity purposes in connection with the campaign for the sale of such bonds Internal Revenue Stamps If it is necessary to copy a legal document on which there is a cancelled revenue stamp this may...

Страница 28: ...ollowing information Registrant s earnings or income Registrant s dependency status Registrant s court record Registrant s previous military service Registrant s physical or mental condition NOTE Exce...

Страница 29: ...state and or shut off completely after a specified period of use These energy saving features can reduce product energy consumption in half when compared to conventional equipment Canada Environmental...

Страница 30: ...ance with European legislation end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures Prior to disposal please contact your local dealer or Xerox...

Страница 31: ...Quick Reference Guide Page 2 1 2 Product Overview Introduction 2 2 CopyCentre 2 3 WorkCentre 2 6 WorkCentre Pro 2 10 Finishing Devices 2 14...

Страница 32: ...gh specification of features and functions This model is capable of copying printing faxing optional and scanning optional Each model has six configurations available which provide either 32 38 45 55...

Страница 33: ...igh Capacity Feeder Holds paper trays 3 and 4 Both trays have a larger capacity than trays 1 and 2 therefore reducing the number of times you need to replace paper in the machine Offset Catch Tray Del...

Страница 34: ...ience Stapler can be installed Envelope Tray This tray is inserted inside paper tray 2 to enable envelope printing Up to 55 C10 envelopes can be loaded in the tray Basic Fax Kit Embedded This kit enab...

Страница 35: ...ass Cover z z z Document Handler z z z High Capacity Feeder z z Offset Catch Tray Basic Office Finisher Office Finisher Advanced Office Finisher Professional Finisher 2 Hole Punch Kit 3 Hole Punch Kit...

Страница 36: ...ed instead of the document cover High Capacity Feeder Holds paper trays 3 and 4 Both trays have a larger capacity than trays 1 and 2 therefore reducing the number of times you need to replace paper in...

Страница 37: ...0 envelopes can be loaded in the tray Basic Fax Kit Embedded This kit enables a single telephone line connection Basic Fax also referred to as Embedded Fax will scan your documents and send them to mo...

Страница 38: ...mage Overwrite Both features offer the ability to overwrite the machine s hard disk to protect classified or private information PostScript Emulation Allows PostScript Emulation printing via the PostS...

Страница 39: ...r z z z Offset Catch Tray Basic Office Finisher Office Finisher Advanced Office Finisher Professional Finisher 2 Hole Punch Kit 3 Hole Punch Kit Convenience Stapler Convenience Shelf z z z z z z Envel...

Страница 40: ...d 4 Both trays have a larger capacity than trays 1 and 2 therefore reducing the number of times you need to replace paper in the machine Offset Catch Tray Delivers output either face up or face down c...

Страница 41: ...Embedded Fax will scan your documents and send them to most types of fax machine connected to a telephone network The images are sent from your machine directly to the fax number entered Extended Fax...

Страница 42: ...ing data Foreign Interface Device Enables the attachment of a third party access and accounting device such as a card swipe or coin operated unit Image Overwrite Security A security feature which prov...

Страница 43: ...Basic Office Finisher Office Finisher Advanced Office Finisher Professional Finisher 2 Hole Punch Kit 3 Hole Punch Kit Convenience Stapler Convenience Shelf z z z z z z Envelope Tray Basic Fax Kit Ex...

Страница 44: ...Finishing Devices Office Finisher Basic Office Finisher Advanced Office Finisher Professional Finisher with Booklet Maker Stacker Tray Booklet Maker Tray Top Tray Stacker Trays Top Tray Stacker Tray...

Страница 45: ...r the Office Finisher contains 5000 staples Advanced Office Finisher Holds up to 250 sheets of paper in the Top Tray and up to 1500 sheets in each of the 2 Stacker Trays The Advanced Office Finisher c...

Страница 46: ...Page 2 16 Quick Reference Guide...

Страница 47: ...ng Copies 3 5 Sending an Embedded Fax 3 6 Sending a Server Fax 3 7 Sending an Internet Fax 3 8 Scanning a Document to a File 3 9 Sending an E mail 3 10 Printing from a PC 3 11 Sending a LAN Fax 3 12 P...

Страница 48: ...to start a DTMF Dual Tone Multi frequency operation Language Changes text to an alternative language Start Starts the job Touch Screen Displays and selects all the available programing features plus...

Страница 49: ...ond pop up screen displays NOTE To re activate the machine when in this mode touch a button on the Touch Screen or control panel If Quick Restart is selected and confirmed the machine will restart A p...

Страница 50: ...se the tray NOTE For paper trays 1 and 2 ensure the guides are just touching the paper otherwise the size automatically detected may be incorrect 3 Select Confirm OR select Change Size and or Change T...

Страница 51: ...covers Adding Annotations Inserting printed or blank sheets or tabs Image Shift Erasing edges and borders Build Job to apply different programing within a set of documents Storing the programing for...

Страница 52: ...eatures include Adjusting the Resolution Faxing double sided originals Programing the size of the originals being scanned Image Quality adjustment Delaying the start time of a fax Adding a Cover Lette...

Страница 53: ...orkCentre Pro at the same time however only one service can be enabled for use Fax features include Adjusting the Resolution Faxing double sided originals Programing the size of the originals being sc...

Страница 54: ...originals Programing the size of the originals being scanned Image Quality adjustment Changing the default file format setting 1 Load the documents either in the document handler or on the document g...

Страница 55: ...canning double sided originals Programing the size of the originals being scanned Changing the destination for the scanned image 1 Load the documents either in the document handler or on the document...

Страница 56: ...ion Scanning double sided originals Programing the size of the originals being scanned Image Quality adjustment 1 Load the documents either in the document handler or on the document glass NOTE Docume...

Страница 57: ...hine for printing Print features include Printing 1 or 2 sided Producing stapled or hole drilled sets if available Changing the printing Resolution Adding a Banner Sheet Adding a front cover Adjusting...

Страница 58: ...tures include Creating a Phone book Confirmation Sheet Send Speed Resolution Send Time Cover sheet 1 Select Print in your application Select your machine as the printer 2 Select Properties Select Job...

Страница 59: ...an templates if Network Scanning is available Promoting deleting or releasing a job in the Print Queue Reviewing the status of your machine 1 Open your Web Browser then enter http and the printer TCP...

Страница 60: ...achine Network Accounting is used to track jobs completed over the network Contact your System and or Auditron Administrator for more information 1 Internal Auditron Log on screen To Log On when the I...

Страница 61: ...ure you get optimum performance from your machine The Tools facility is accessed using the Access button on the control panel Some of the settings within Tools are critical to the operation of the mac...

Страница 62: ...provide additional information 3 Press the Machine Status button on the control panel Select Machine Details to display the machine serial number NOTE The serial number can also be found on a metal p...

Страница 63: ...Quick Reference Guide Page 4 1 4 Copy Copy 4 2 Basic Copying 4 3 Image Adjustment 4 10 Output Format 4 17 Job Assembly 4 25...

Страница 64: ...led and how your machine has been configured you may have to select All Services and Copy to display the Copy feature tabs This chapter contains information about the options available within Copy The...

Страница 65: ...h any of the top level buttons to select a feature One button can be selected in each column Multiple options can be selected for each job if required To view all the options for a feature select More...

Страница 66: ...r and 2 Hole Punch or 3 Hole Punch Each sheet is drilled individually so there is no limit to the number of sheets in the set Additional Hole Punch kits can be purchased as an option Only one Hole Pun...

Страница 67: ...that can be used are Plain Paper Bond Index and Cover If using the Folded and Stapled option the maximum number of 20lb bond sheets is 15 If using the Folded Only option the maximum number of 20lb bon...

Страница 68: ...ge Use this option to create documents which can be read in a head to toe manner for example a calendar 2 2 Sided Use this option for 2 sided originals when 2 sided copies are required 2 2 Sided Rotat...

Страница 69: ...h directions by the selected Normal options are as follows 100 Produces an image on the copies the same size as the image on the original Auto Proportionally reduces or enlarges the image on the copie...

Страница 70: ...be used except for transparencies labels and envelopes Tray 2 Use this option to select the paper loaded in Tray 2 Tray 2 holds 550 sheets of 20lb paper Weight ranges from 16 53lb Sizes range from 8...

Страница 71: ...d in Tray 4 Tray 4 holds 1600 sheets of 20lb paper Weight ranges from 16 53lb The tray can be adjusted to hold either A4 or 8 5 x 11 LEF size paper Bypass Tray Use this option when feeding individual...

Страница 72: ...ed for each copy job if required The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked circle indicates that this feature has been mo...

Страница 73: ...button To lighten the output select the scroll up button Background Suppression Use to automatically reduce or eliminate the dark background resulting from copying colored paper or newspaper originals...

Страница 74: ...patterns within the image Use the up down scroll buttons to adjust the sharpness values from sharper to softer based on the quality of the input images Screen This option is preset at the factory to b...

Страница 75: ...during the copying process if Auto Reduce Enlarge is selected NOTE It is recommended that users avoid looking at the scan bar light when the document handler is open HINT If necessary apply a little p...

Страница 76: ...of an original that has become torn or frayed at the edges or that has hole punch staple or other marks Options Border Erase Erases equal amounts on all edges of the copies From 0 1 2 0 in 0 1 increm...

Страница 77: ...uto Center is selected the machine will scan the original twice Manual Platen Input Use this option to specify the dimensions of the document scanning region when scanning from the document glass Ther...

Страница 78: ...in Shift Use to create a binding edge for the document The image can be adjusted up or down on the page and or shifted to the right or left Use the up down scroll buttons to adjust the amount of shift...

Страница 79: ...ach copy job if required The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked circle indicates that this feature has been modified f...

Страница 80: ...he Bypass Tray Transparency jobs will be delivered single sided and collated with no finishing The quantity can only be set to one for this feature Options Off The feature is switched off Blank Divide...

Страница 81: ...Short Edge Feed SEF in the paper tray Options Off The feature is switched off On Use this option to enable the Booklet Creation feature Booklet Creation On options are as follows A cover can be inser...

Страница 82: ...r when using this feature Options Off The feature is switched off On Use to enable the Multi Up feature Multi Up On options are as follows NOTE The number of images will be limited by the minimum redu...

Страница 83: ...the original image creating a mirror of the original This option is primarily used to change the orientation of a graphic Negative Image Use Negative Image to create copies that are the inverse of the...

Страница 84: ...hed off Front Only Use this option to add a front cover to the copies Back Only Use this option to add a back cover to the copies Front and Back Use this option to add both a front and back cover to t...

Страница 85: ...s follows 2 Sided Places the first two images of the original set on the front and back of the front cover The back cover will use the last two images in the job 2 Sided Rotate Side 2 Produces 2 sided...

Страница 86: ...tion Use to print a page number on your copy output A prefix can also be added to the page number using the Bates Stamp option Page numbers are automatically sequenced by 1 For 2 sided output the page...

Страница 87: ...quired Multiple options can be selected for each copy job if required The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked circle in...

Страница 88: ...lit the job into programing and scanning segments Select the Build Job option and select On Program and scan the first segment Continue to program and load segments until the whole job has been scanne...

Страница 89: ...inted To print the whole job press the Job Status button and select your job in the queue If the output is acceptable select Release the job will be completed If the output was not acceptable or the j...

Страница 90: ...utton Store or Recall Programing Options Job Number Use to scroll to a job number between 1 and 10 Store Programming Use this option to store the current programing selections If a job has already bee...

Страница 91: ...ts the image can be shifted to print on the tab Use the Tab Loading Instructions provided when loading tab stock Tab stock must be placed in the Bypass Tray or trays 1 or 2 Ensure Tab Stock is selecte...

Страница 92: ...f the first insert requiring the second stock and select Add Insert The page number displays in the Insert Page as Side window If a page number is entered incorrectly use the Delete Last Insert option...

Страница 93: ...Quick Reference Guide Page 5 1 5 Fax Fax 5 2 Basic Faxing Embedded Fax 5 4 Image Adjustment 5 9 Added Fax Features 5 14 Basic Faxing Server Fax 5 26 More Fax Features 5 30 Authentication Mode 5 35...

Страница 94: ...edded Fax Once enabled on your machine you will be able to transmit and receive hard copy fax jobs over the telephone network directly to and from another fax machine Your images are sent from your ma...

Страница 95: ...Your images are sent from your machine to a Third Party fax server which forwards them on to the fax number you entered This type of fax travels over normal telephone lines and will therefore be charg...

Страница 96: ...splay the Fax feature tabs The tabs available for selecting Fax features are Basic Faxing Image Adjustment Added Fax Features HINT If some of the Fax feature tabs are not displayed selecting tab 2 dis...

Страница 97: ...Dialing Characters option Options Keypad Dial There are many ways to enter a fax number but the simplest method is to manually enter the number using the numeric keypad The number entered appears in...

Страница 98: ...e number Begin DTMF Starts a sequence of DTMF Dual Tone Multi frequency characters End DTMF Ends a sequence of DTMF Dual Tone Multi frequency characters Wait for Dial Tone Suspends dialing until an ex...

Страница 99: ...dard 200 x 100 dpi Recommended for text documents It requires less communication time but does not produce the best image quality for graphics and photos Fine 200 x 200 dpi Recommended for line art an...

Страница 100: ...fy whether the originals are single sided or double sided For 2 sided originals the orientation can also be programed Options 1 Sided Use this option for originals that are printed on one side only 2...

Страница 101: ...feature button called a Job Review Summary reflects the current settings for that feature A checked circle indicates that this feature has been modified from its initial default settings Most feature...

Страница 102: ...To lighten the fax select the scroll up button Background Suppression Use to automatically reduce or eliminate the dark background resulting from scanning colored paper or newspaper originals NOTE Ba...

Страница 103: ...etects the size of the originals in the document handler Manual Platen Input Use this option to specify the dimensions of the document scanning region when scanning from the document glass There are s...

Страница 104: ...process NOTE It is recommended that users avoid looking at the scan bar light when the document handler is open HINT If necessary apply a little pressure to the center of the bound original to flatte...

Страница 105: ...Quick Reference Guide Page 5 13 Fax Binding Erase Erases a specified area from the center of the bound original to eliminate unwanted marks caused by scanning the binding area Up to 1 0 can be erased...

Страница 106: ...the feature required Multiple options can be selected for each fax job if required Most feature screens include three buttons to confirm or cancel your choices The Undo button resets the current scree...

Страница 107: ...he recipients Transmit Header Print Prints partial or full details of the transmission in the header of each page of your fax job Partial header details include the sending fax machine s telephone num...

Страница 108: ...to fit the paper size of the receiving fax machine Split across pages If this option is selected the receiving fax machine will either split the faxed document into two equal parts or print the major...

Страница 109: ...n be selected at a time To Displays the recipient s fax number or name Select the keyboard button to amend the recipient s name From Displays the sending machines local name Select the keyboard button...

Страница 110: ...noise or when fax communications are susceptible to errors Super G3 33 6 kbps Determines the communication mode to be used based on the maximum capabilities of the remote machine The initial transmiss...

Страница 111: ...select either the AM or PM button NOTE Batch Send is a feature which is set up by your System Administrator It allows multiple fax jobs to be sent to the same destination during the same transmission...

Страница 112: ...ax activities completed on the machine Dial Directory Report Lists all the numbers stored in the Dial Directory Group Directory Report Lists all the numbers stored within each group within the Group D...

Страница 113: ...to Mailbox Allows users to scan and store fax documents for polling Documents are stored in your mailbox and automatically sent to a remote fax machine when requested Print Mailbox Documents Allows yo...

Страница 114: ...al entries HINT This feature saves time when sending faxes to frequently used destinations Options Individual Use this option to set up individual fax destination names numbers and settings Group Use...

Страница 115: ...rence Guide Page 5 23 Fax Advanced Fax Features Offers advanced features which enable you to transmit large complex jobs scan and store fax jobs for retrieval by another fax machine or poll another fa...

Страница 116: ...n the first segment Continue to program and load segments until the whole job has been scanned When the entire job has been scanned select Build Job Controls and select End Build Job The job is proces...

Страница 117: ...e they are able to retrieve the scanned document s Passcodes can be set up to control which machines have access to the documents stored Poll Remote Fax This option allows users to set up their machin...

Страница 118: ...d you may have to select All Services in the top right hand corner first The tabs available for selecting Fax features are Basic Faxing More Fax Features Touch any of the top level buttons to select a...

Страница 119: ...be sent to every destination displayed in the Send List Numbers can be entered into the Send List manually using the keypad or by using the Phone List option The number of destinations currently in th...

Страница 120: ...iving fax terminal A higher resolution yields better quality for photos A lower resolution reduces communication time Options Standard 200 x 100 dpi Recommend for text documents It requires less commu...

Страница 121: ...uble sided For 2 sided originals the orientation can also be programed Options 1 Sided Use this option for originals that are printed on 1 side only 2 Sided Use this option for originals that are prin...

Страница 122: ...the feature button called a Job Review Summary reflects the current settings for that feature A checked circle indicates that this feature has been modified from its initial default settings Most feat...

Страница 123: ...lighten the fax select the scroll up button Background Suppression This option automatically reduces or eliminates the dark background resulting from colored paper or newspaper originals NOTE Backgro...

Страница 124: ...ity of your output Options Contrast Adjusts the difference between the image densities within the scanned image Select a higher setting to produce more vivid blacks and whites for sharper text and lin...

Страница 125: ...nput Use this option to specify the dimensions of the document scanning region when scanning from the document glass There are several dimensions that correspond to common document sizes and orientati...

Страница 126: ...ountry or time zone The time to send is added to the job information sent to the fax server with the scanned image The third party Fax Server retains the fax for sending at the specified time This fea...

Страница 127: ...in E mail Network Scanning Server Fax and Internet Fax There are two authentication modes available Network Authentication Access Requires your network login name and password If you do not have a net...

Страница 128: ...Page 5 36 Quick Reference Guide...

Страница 129: ...Quick Reference Guide Page 6 1 6 Internet Fax Internet Fax 6 2 Basic Settings 6 6 Advanced Settings 6 9 Options 6 15 Authentication Mode 6 19...

Страница 130: ...e anyone anycompany com Access to the Internet Fax features is gained using the Features button on the control panel Depending on the options enabled and how your machine has been configured you may h...

Страница 131: ...be copied on the e mail job Edit Subject Use this option to edit the default e mail subject The subject is the title of the e mail and not the text contained within the e mail The subject line can con...

Страница 132: ...as been entered If it is not an SMTP address your machine will search the address book for a matching entry The entered e mail address will be shown in the Address List Selecting the details for a man...

Страница 133: ...Address Book file that does not end with the CSV file extension A valid CSV file is in the format Name SMTP e mail address For example the following are both valid CSV format file entries Smith smith...

Страница 134: ...evel buttons to select a feature One button can be selected in each column Multiple options can be selected for each job if required Most feature screens include three buttons to confirm or cancel you...

Страница 135: ...ientation can also be programed Options 1 Sided Use this option for originals that are printed on 1 side only 2 Sided Use this option for originals that are printed on both sides 2 Sided Rotate Side 2...

Страница 136: ...ature to select the type of original being scanned Options Photo Text Use for originals containing photographs and text Photo Use for continuous tone photographs or high quality printed half tone orig...

Страница 137: ...job if required The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked circle indicates that this feature has been modified from its...

Страница 138: ...s to adjust the lightness or darkness of the output To darken the output press the scroll down button To lighten the output press the scroll up button Background Suppression This option automatically...

Страница 139: ...fferences between the image densities within the output Select a lower setting to improve the image quality of pictures Select a higher setting to produce more vivid blacks and whites for sharper text...

Страница 140: ...nput Use this option to specify the dimensions of the document scanning region when scanning from the document glass There are several dimensions that correspond to common document sizes and orientati...

Страница 141: ...y or archived 100x100 Non Standard Produces a small file size and is recommended for simple text documents 200x100 Standard Produces a small file size and is recommended for text documents NOTE Only a...

Страница 142: ...le size but delivers the best image quality Quality File Size The Quality File Size settings allow you to choose between scan image quality and file size Options Normal Quality Use this option to prod...

Страница 143: ...ax job if required The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked circle indicates that this feature has been modified from it...

Страница 144: ...ile format than that set as the default Options Multi page Tiff Multi Page Tagged Image File Format One TIFF file containing several pages of scanned images PDF Portable Document Format Given the righ...

Страница 145: ...your job The report will include the number of successful failed and unconfirmed recipients Options Disabled Use this option to switch the feature off NOTE If the default setting for this feature is a...

Страница 146: ...ax job can be sent Message Body Use this feature to edit the default e mail message being transmitted with the job The message body is the text contained within the e mail and not the e mail subject l...

Страница 147: ...within E mail Network Scanning Server Fax and Internet Fax There are two authentication modes available Network Authentication Access Requires your network login name and password If you do not have...

Страница 148: ...Page 6 20 Quick Reference Guide...

Страница 149: ...Quick Reference Guide Page 7 1 7 Network Scanning Scan 7 2 Network Scanning 7 3 Basic Settings 7 7 Advanced Settings 7 11 Options 7 18 Refresh Destinations 7 23 Authentication Mode 7 24...

Страница 150: ...posed of several different elements that work together to create and deliver the scanned document to its final destination Refer to the FreeFlow SMARTsend Pack CentreWare Internet Services Internet Se...

Страница 151: ...the Network Scanning features are Network Scanning Basic Settings Advanced Settings Options Refresh Destinations HINT If some of the Network Scanning feature tabs are not displayed selecting tab 2 di...

Страница 152: ...are defined within the template along with the template name Making Templates Templates can be created or changed using CentreWare Scan Services or CentreWare Internet Services Contact your System Ad...

Страница 153: ...an Services Template names starting with the symbol have been created using the CentreWare Internet Services Templates without the symbol are templates stored in a remote location that have been creat...

Страница 154: ...plays information about the selected template Each time you select another template file this area will update to display information associated with the selected template NOTE Any changes made to the...

Страница 155: ...a feature One button can be selected in each column Multiple options can be selected for each job if required To view all the options for a feature select More Most feature screens include three butto...

Страница 156: ...can also be programed Options 1 Sided Use this option for originals that are printed on 1 side only 2 Sided Use this option for originals that are printed on both sides 2 Sided Rotate Side 2 Use this...

Страница 157: ...this feature to select the type of original being scanned Options Photo Text Use for originals containing photographs and text Photo Use for continuous tone photographs or high quality printed half t...

Страница 158: ...Archival Record Use this option for documents which will be stored or viewed electronically This option produces the smallest output file size for OCR Use this option for documents which will be proce...

Страница 159: ...b if required The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked circle indicates that this feature has been modified from its ini...

Страница 160: ...ptions Lighten Darken Adjusts the lightness or darkness of the output To darken the output select the scroll down button To lighten the output select the scroll up button Background Suppression This o...

Страница 161: ...differences between the image densities within the output Select a lower setting to improve the image quality of pictures Select a higher setting to produce more vivid blacks and whites for sharper te...

Страница 162: ...mensions of the document scanning region when scanning from the document glass There are several dimensions that correspond to common document sizes and orientations Select a standard size or use Cust...

Страница 163: ...has hole punch staple or other marks Options Border Erase Erases equal amounts on all edges of your output image Up to 2 0 in 0 1 increments can be erased Edge Erase Use to erase a specific amount fr...

Страница 164: ...ext documents 200x200 Recommended for average quality text documents and line art 300x300 Recommended for high quality text documents and line art Can also be used for medium quality photos and graphi...

Страница 165: ...to confirm the new setting NOTE Changing the Quality File Size may affect the Scan Presets option selected Options Normal Quality Use this option to produce good quality images and the smallest file s...

Страница 166: ...to the feature button called a Job Review Summary reflects the current settings for that feature A checked circle indicates that this feature has been modified from its initial default settings Most...

Страница 167: ...hine what to do when the document destination folder already contains a document with the same name as your current scan job Options Rename New File Use this option when you want the machine to name t...

Страница 168: ...the machine to name the new file or folder with a unique name along with the current date and time File Format Use this feature to temporarily change the file type of the scanned image file at the des...

Страница 169: ...ents These fields must be enabled when creating the template at the Web UI NOTE If your selected template does not contain any enabled fields the Document Management Fields button will not be availabl...

Страница 170: ...segments until the whole job has been scanned When the entire job has been scanned select Build Job Controls and select End Build Job The job is processed as a single job Options Off The feature is s...

Страница 171: ...ng Refresh Destinations Select the Refresh Destinations tab to access the Update Template List feature Touch the Update Template List button if the template has been recently created or modified The s...

Страница 172: ...E mail Network Scanning Server Fax and Internet Fax There are two authentication modes available Network Authentication Access Requires your network login name and password If you do not have a netwo...

Страница 173: ...Quick Reference Guide Page 8 1 8 E mail E mail 8 2 Basic Settings 8 7 Advanced Settings 8 11 Options 8 18 Authentication Mode 8 22...

Страница 174: ...remove recipients and edit the subject line Depending on the options enabled and how your machine has been configured you may have to select All Services and E mail to display the E mail feature tabs...

Страница 175: ...e this option to enter the e mail address of the recipient you wish to be copied on the e mail job without their name being displayed on the e mail Edit Subject Use this option to edit the default e m...

Страница 176: ...ange the keypad to show upper or lower case accented characters or numbers by selecting the appropriate button Use the Back button to delete the previously entered character Manually If you already kn...

Страница 177: ...own scroll buttons to locate the recipient Highlight the recipient in the list and select the Add button Continue this process until you have added all the required recipients and on completion select...

Страница 178: ...fined by the LDAP For example the LDAP server can return a search query And as Andrew Smith when the result Andrews James may have been expected The lastname firstname or firstname lastname display is...

Страница 179: ...feature One button can be selected in each column Multiple options can be selected for each job if required To view all the options for a feature select More Most feature screens include three buttons...

Страница 180: ...can also be programed Options 1 Sided Use this option for originals that are printed on 1 side only 2 Sided Use this option for originals that are printed on both sides 2 Sided Rotate Side 2 Use this...

Страница 181: ...feature to select the type of original being scanned Options Photo Text Use for originals containing photographs and text Photo Use for continuous tone photographs or high quality printed half tone o...

Страница 182: ...lectronically This option produces the smallest output file size for OCR Use this option for documents which will be processed using Optional Character Recognition OCR software This option produces th...

Страница 183: ...if required The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked circle indicates that this feature has been modified from its init...

Страница 184: ...Options Lighten Darken Adjusts the lightness or darkness of the output To darken the output press the scroll down button To lighten the output press the scroll up button Background Suppression This op...

Страница 185: ...rences between the image densities within the output Select a lower setting to improve the image quality of pictures Select a higher setting to produce more vivid blacks and whites for sharper text an...

Страница 186: ...e this option to specify the dimensions of the document scanning region when scanning from the document glass There are several dimensions that correspond to common document sizes and orientations Sel...

Страница 187: ...hole punch staple or other marks Options Border Erase Erases equal amounts on all edges of your output image Up to 2 0 in 0 1 increments can be erased Edge Erase Use to erase a specific amount from a...

Страница 188: ...ext documents 200x200 Recommended for average quality text documents and line art 300x300 Recommended for high quality text documents and line art Can also be used for medium quality photos and graphi...

Страница 189: ...nfirm the new setting NOTE Changing the Quality File Size may affect the Scan Presets option selected Options Normal Quality Use this option to produce good quality images and the smallest file size H...

Страница 190: ...xt next to the feature button called a Job Review Summary reflects the current settings for that feature A checked circle indicates that this feature has been modified from its initial default setting...

Страница 191: ...t A graphic file that can be opened in a variety of graphic software packages across a variety of computer platforms Multi page Tiff Multi Page Tagged Image File Format One TIFF file containing severa...

Страница 192: ...l transmission cannot be intercepted by an unauthorized recipient This feature will only be available if the following conditions apply E mail is installed and enabled Network Authentication is config...

Страница 193: ...the Reply To feature to alter the default address to which replies to an e mail job can be sent Message Body Use this feature to edit the default e mail message The message body is the text contained...

Страница 194: ...E mail Network Scanning Server Fax and Internet Fax There are two authentication modes available Network Authentication Access Requires your network login name and password If you do not have a netwo...

Страница 195: ...Quick Reference Guide Page 9 1 9 Print Introduction to Print 9 2 Print Driver Features 9 3 Print Drivers 9 4...

Страница 196: ...nter NOTE More detailed information about printing is contained either in the Print Driver screens or in the electronic user guides that accompany the Print Drivers To access the many Print Drivers wh...

Страница 197: ...losing the driver Defaults Resets the current tab and all its settings to the system default values The action of this button applies only to the current tab All other tabs remain unchanged Default Al...

Страница 198: ...re information about a specific feature please refer to the online Help facility provided as part of the Print Driver software Paper Output Used to select options such as the job type and the output r...

Страница 199: ...ts option to add additional sheets before or after a specified page Enter the number of inserts required and select the insert stock Use the Exceptions option to print specified pages onto special sto...

Страница 200: ...vanced programing features for your print job Use the scroll arrows to move through the options Clicking on a plus symbol will display further choices Image Options Use the options available in this t...

Страница 201: ...of a document and add watermarks Documents can be printed 1 Up 2 Up and so on up to 16 Up Booklets can also be created Use the Watermark option to display for example the word DRAFT or CONFIDENTIAL ac...

Страница 202: ...Page 9 8 Quick Reference Guide...

Страница 203: ...Quick Reference Guide Page 10 1 10 LAN Fax Introduction to LAN Fax 10 2 LAN Fax Setup 10 3...

Страница 204: ...nd you can send it to the required destination without leaving your workstation NOTE LAN Fax is only available on a WorkCentre Pro configuration machine and Embedded Fax must be enabled To send a LAN...

Страница 205: ...to the default settings Cancel Closes the dialog and returns all settings in the tabs to the values that were in place before the dialog was opened Any changes made are lost Help Select Help in the bo...

Страница 206: ...field The name and the fax number must be entered When entering a new recipient you are also able to add them to your personal phonebook The Recipients are displayed in the Fax Recipient List To dele...

Страница 207: ...select a specific rate at which to send your fax and use Fax Resolution to adjust the quality A Send Time can be entered to send the fax at a specified time Use the Fax Dialing Options to add a dialin...

Страница 208: ...Page 10 6 Quick Reference Guide...

Страница 209: ...Quick Reference Guide Page 11 1 11 Maintenance Consumables 11 2 Cleaning the Machine 11 4 Further Assistance 11 5...

Страница 210: ...tenance procedure that is NOT specifically described in the documentation supplied with your machine Customer Replaceable Units There are 5 replaceable units on the machine Xerographic Module Toner Ca...

Страница 211: ...of these cartridges contains a maximum of 2000 staples To replace a staple cartridge follow the instructions on the User Interface or refer to the Maintenance section of the Training and Information...

Страница 212: ...s of your machine please refer to the Training and Information CD CD2 contained in the CD Pack delivered with your machine 1 Document Glass and Constant Velocity Transport Glass Apply Xerox Cleaning F...

Страница 213: ...com or contact the Xerox Welcome and Support Center quoting the machine serial number 1 Press the Machine Status button on the control panel 2 The Machine Information screen displays Select Machine D...

Страница 214: ...Page 11 6 Quick Reference Guide...

Страница 215: ...Quick Reference Guide Page 12 1 12 Troubleshooting General 12 2 Fault Clearance 12 3 Xerox Welcome and Support Centre 12 4 Troubleshooting Tips 12 5...

Страница 216: ...llow the machine at least two hours to adjust to its new environment depending on the extent of the change Follow routine maintenance schedules for cleaning areas such as the document glass and Touch...

Страница 217: ...utomatically be reprinted once the paper jam is cleared 2 Paper jams The fault screen will indicate the location of the jam Use the green handles and knobs indicated in the instructions displayed to r...

Страница 218: ...he following information The nature of the problem the Machine Serial number the fault code if any plus the name and location of your company Locating the serial number NOTE The serial number can also...

Страница 219: ...removed by other means Document Handler Documents will not feed through the Document Handler Ensure that all staples or paper clips have been removed from the originals Ensure the document handler is...

Страница 220: ...h paper fanning the edges of the paper first to separate the pages If the problem is not resolved check for obstructions where paper enters the machine Paper Jams inside the machine Check the Paper Pa...

Страница 221: ...d the finisher tray frequently Do not remove stapled sets while the finisher is compiling Check the paper tray guides are locked into position against the paper When using large paper remove any outpu...

Страница 222: ...y Check the paper tray guides are locked into position against the paper Output Quality Stray marks or black marks from hole drilled originals are not removed Use the Edge Erase to erase the edge with...

Страница 223: ...e paper stack Run the job from the document glass Check the quality of the original Use Border Erase or Edge Erase to remove lines from the edges of the document Turn on Background Suppression Load fr...

Страница 224: ...g Check the quality of the original Clean the document glass if it is being used Rotate the original 180 degrees and try the job again The machine cannot sense the size of the original on the glass Se...

Страница 225: ...her assistance The machine answers calls but does not accept incoming data If the job contains several graphics the machine may not have enough memory The machine will not answer if memory is low Remo...

Страница 226: ...Page 12 12 Quick Reference Guide...

Страница 227: ...6 9 Network Scanning 7 11 Annotation Copy 4 23 Authentication Mode E mail 8 22 Internet Fax 6 19 Network Scanning 7 24 Server Fax 5 35 B Basic Copying 4 3 Basic Faxing Embedded Fax 5 4 Server Fax 5 26...

Страница 228: ...F Fault Clearance Troubleshooting 12 3 Fault Messages will not clear Troubleshooting Tips 12 11 Fax 5 2 Troubleshooting Tips 12 11 Fax Reports Embedded Fax 5 20 Fax Sending Features Embedded Fax 5 14...

Страница 229: ...al Input Copy 4 15 E mail 8 14 Embedded Fax 5 11 Internet Fax 6 12 Network Scanning 7 14 Server Fax 5 33 Original Type E mail 8 9 Network Scanning 7 9 Output Copy 4 4 Hole Punched 4 4 Stapling 4 4 Out...

Страница 230: ...6 Sending an Internet Fax 3 8 Sides Scanned Embedded Fax 5 8 Internet Fax 6 7 Server Fax 5 29 Special Pages Print 9 5 Stapled Output 4 4 Starting Rate Embedded Fax 5 18 Stored Programming Copy 4 28 S...

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