Wytron Technolog
Wytron Technolog y Co.,
y Co., Ltd.
Ltd.
Page 33 of 33
Page 33 of 33
10. Appendix
10. Appendix
CONTACT
CONTACT THE
THE DISTRIB
DISTRIBUTOR
UTOR IF
IF TROUBLE OR
TROUBLE OR PROBLEM
PROBLEM ARISES.
ARISES. FOR
FOR PROMPT
PROMPT
FEEDBACK & IMMEDIATE SERVICE, PLEASE ADVISE FULL DETAILS OF THE
FEEDBACK & IMMEDIATE SERVICE, PLEASE ADVISE FULL DETAILS OF THE
SYMPTOMS.
SYMPTOMS.
Please provide necessary information listed below when requesting the
Please provide necessary information listed below when requesting the BIOS program
BIOS program
from Wytron to make the
from Wytron to make the technique support efficiently:
technique support efficiently:
1.
1. Model
Model number
number of co
of controller card
ntroller card..
2.
2. Current BIOS
Current BIOS version o
version on controller
n controller card.
card.
3.
3. Brand an
Brand and model
d model of Installed
of Installed writer.
writer.
4.
4. T
Target number
arget number of
of installed writer.
installed writer.
5.
5. Brand and
Brand and model of ins
model of installed CD/DVD-RO
talled CD/DVD-ROM reader
M reader..
6.
6. Brand and
Brand and model of in
model of installed HDD,
stalled HDD, if existed.
if existed.
7.
7. Drive conn
Drive connection situation
ection situation on controller
on controller card.
card.
8.
8. Any detailed
Any detailed explanation for
explanation for trouble, if any
trouble, if any..