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System Management

You can check the current system version and update to a new version, export data, setting initialization, and
more.

Checking the System information

You can check the current software version and MAC address before proceeding with the upgrade.

Setup > System > System management > Product information

●

Product information : Shows the current system's information.
– Model : Shows the model name of the product.
– Software version : The software version of the product currently being used is displayed. You can check the

software version and upgrade to the latest version.

–  MAC address : Shows the Mac address of the product.
–  RAID version : Shows the RAID version for products that support RAID.
–  AI version : Shows the AI version of products that support AI.
–  UWA version: Shows the UWA version of the product.

●

S/W Upgrade : Updates the Recorder's software up to date.
– If hard disk is unavailable or not properly connected, the software upgrades do not appear.
– Press the <

> buttons to search for the software in the USB or on the network.

– When the updating is done, it automatically restarts. Make sure to not turn off the power during upgrade.

●

Device name : You can enter a device name for your product. To differentiate multiple recorders in VMS, Device
Manager, etc., it is recommended to enter a different device name for each device.

￭

The system information displayed may differ depending on the recorder model.

To upgrade the current software version

1.

Connect a device storing the software to be updated.

￭

It may take about 10 seconds to recognize the device.

￭

Upgradeable devices include USB memory, and network device.

￭

If you want to upgrade it on the network, the product should be connected to an external network.
Upgrade via the proxy server may not be enabled due to the restricted access.

2.

Select <

System management

> from <

System

> window.

3.

Select <

Product information

>.

4.

When the recognized device appears, select <

upgrade

>.

￭

If you connect a device in the upgrade menu window, you can press the <

> button to search for available software.

￭

If there is an upgraded version on the network, a popup window will appear.

￭

<

Upgrade

> will be activated only when there is a higher version than the current software version.

￭

When online upgrade is enabled, you will receive a new firmware notification when your network is connected to your recorder. After enabling it,
click the <

Apply

> button.

5.

In the <

Software upgrade

> window, select <

OK

>.

￭

While updating, it shows the progress.

6.

When the updating is done, it automatically restarts.
Do not turn the power off until it finishes restarting.

￭

If “

Upgrade Failed

” appears, retry from the step 4. When you experience continued failure, consult the service center for assistance.

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Содержание LRN-810S

Страница 1: ...NETWORKVIDEO RECORDER User Manual Wisenet NVR ...

Страница 2: ...reserves the right to change the contents of this document without prior notice Design and specifications are subject to change without prior notice You can download the latest version from the HanwhaTechwin web site www hanwha security com The initial administrator ID is admin and the password should be set when logging in for the first time Please change your password every three months to safel...

Страница 3: ...ensors and cameras or search through logs Before using this product check if the latest version of this software is installed Go to Hanwha Techwin s website http www hanwha security com to check the software version and download necessary files Important Safety Instructions Read these operating instructions carefully before using the unit Follow all the safety instructions listed below Keep these ...

Страница 4: ... part or the body seek immediate medical attention ATTENTION ILY A RISQUE D EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE TYPE INCORRECT METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS Ne pas ingérer la pile risque de brûlure chimique Ce produit contient une pile de type bouton pièce de monnaie Si la pile de type bouton pièce de monnaie est avalée elle peut causer ...

Страница 5: ...Setting Up the Live Layout 23 Check Layout List 23 Add Layout and Set Name 23 Change of Layout Channel and Name 23 Delete Layout 23 Play Layout Sequence getting started 9 live 13 32 Screen Layout of the Search 32 Time Search 33 Event Search 33 Text Search 34 Export Search 34 ARB Search 35 Bookmark Search 35 Smart Search search 32 24 Real Time Event Monitoring 24 Check Event List 25 Event Search 25...

Страница 6: ...52 AI engine 52 Event setup 55 Event Rule Setup 56 Alarm Input 56 ONVIF Setup 57 Schedule setup 42 57 Setting the Device 57 Storage Device 61 Distributed Recording 62 S M A R T 62 Monitor 64 Text 65 Setting the Network 65 IP Port 67 DDNS 68 IP Filtering 68 HTTPS 69 802 1x 69 E mail 70 SNMP 71 DHCP Server 71 Failover 73 P2P 73 Setting the System 73 Date Time Language 74 User 77 System Management 78...

Страница 7: ...t 90 Live Screen Menu 90 Camera Video Control 90 Capture 90 PC Recording 90 Instant Viewer 90 Microphone Output 91 PTZ Mode 91 Zoom In 91 Audio 91 Image Rotation 92 Channel Aspect Ratio search viewer 95 AI search viewer 98 play 102 92 PTZ Control 92 PTZ Control Menu 93 Using Digital PTZ D PTZ function 93 Preset 93 Running Preset 93 Running Swing auto pan Group scan Tour or Trace pattern 94 Exporti...

Страница 8: ... Camera Setup 105 Profile Setup 106 Camera Password 106 Setting the Recording 106 Record Schedule 106 Record Setup 107 Record Options 107 Setting the Event 107 AI engine 107 Event Setup 109 Event Rule Setup 109 Alarm Input 109 ONVIF Setup 109 Schedule 110 Setting the Device 110 Storage Device 111 Monitor 111 Text 112 Setting the Network 112 IP Port 112 DDNS 112 IP Filtering 113 HTTPS 113 802 1x 11...

Страница 9: ...through each step of the Installation wizard Install Wizard can only be accessed at factory reset If you do not want to proceed click Exit Itwillautomaticallychangetotheoptimalmonitorresolutionandruntheinstallwizard Iftheinstallwizarddoesnotrun removethemonitorconnectionfromthebackoftherecorder reboottherecorderandreconnectthemonitor 1 In the Language screen select the language and press the Next ...

Страница 10: ...sk gateway andDNScanbedirectlyentered DHCP IPaddress subnetmask gateway andDNScanbeautomaticallyset IftheLANcableisnotconnectedtotheport Setup buttonwillnotbeactivatedforuse ChecktheLANcableconnection IncaseofaPoEproduct Network1isactivated Thebuilt inDHCPServerinRecorderwillturnonautomaticallyatstage1 Atthisstage usingtheexistingDHCPserverinthesamenetwork maycauseaproblem astwoDHCPserverswouldbes...

Страница 11: ...a to register from the searched camera list and click Register Select a camera to register from the list and click Change IP After completing camera register click Next AfterenteringtheIDandpasswordsetinthecamera theconnectiontestmustbecompletedtosuccessfullyregister 8 On the Channel setup screen you can view the camera videos registered to each channel in thumbnails along with thumbnail informati...

Страница 12: ...Contents Login To use the Recorder menu you are required to login as a user that is authorized to access the applicable menu 1 Select Login at the top right of the screen 2 The Login window will appear 3 Enter the user ID and password then click Login TheinitialadministratorIDis admin andyouwillneedtoconfigurethepasswordintheinstallationwizard Pleasechangeyourpasswordeverythreemonthstosafelyprotec...

Страница 13: ...edvideooftheselectedchannelinthedesignatedpathinarecorderorSECformat Clearsthealarmintheeventlistandstopsthealarmatthenotificationdisplayofthesystemstatus Activatesthemanualrecordingfunctionoftherecorder Item Description DisplaysinformationoftheOSDscreenonthevideowindow Showschannelinformation Showsthestatusofallcamerasconnectedtotherecorder Movesthepageofthesplitmode Movestothenextpageofthesplitm...

Страница 14: ...aretoupdate Itisdisplayedwhenthesystemisoverloaded LimitthenumberofusersremotelymonitoredbyWebViewerorVMS orcontrolthenumberofeventsdisplayedintheeventlist oftherecorder Displayedwhenmanuallyrecordingavideowhiletheaccessrestrictionforstoprecordingisenabled Onlyauserwiththepermissiontostoprecordingisallowedtostoprecording Displayedwhenexportingarecordedvideoinlivemode Displayedwhenthereissoftwareto...

Страница 15: ...e live screen menu The live screen menu appears differently depending on the recorder operation status or the type of the registered camera Eachfunctionmayberestricteddependingonthetypeofcameraandtheuser sauthority Formoredetailedinformationabouteachfunction refertothetableofcontents Live CameraVideoControl Item Description Capture Youcantakeascreenshotoftheselectedchannel InstantViewer Youcanrewi...

Страница 16: ...otdisplayedon thelivescreen butonlytheOSDwillbedisplayed Item Description EventDisplay Eventsfromtherecorderandcameraaredisplayedinicons Fordetails refertothe Setup SettingtheEvent Eventrulesetup pageinthe TableofContents StatusDisplay ItisdisplayedonthechannelsthatcanenablethePTZmode DisplaysAUDIOON OFF Itwillnotbedisplayedwhen Off isselectedfortheaudiointhechannelsetup Ifthealarminisset itisdisp...

Страница 17: ...itscreen Vertical2 splitscreen Vertical3 splitscreen CH1 CH2 CH3 CH4 CH2 CH1 CH3 CH4 CH5 CH6 CH2 CH3 CH1 CH4 CH5 CH6 CH7 CH8 CH1 CH2 CH3 CH4 CH5 CH6 CH7 CH8 CH9 4 splitmode 6 splitmode 1 5splitmode 8 splitmode 1 7splitmode 9 splitmode CH2 CH3 CH4 CH5 CH6 CH7 CH8 CH1 CH9 CH10 CH11 CH12 CH13 CH1 CH2 CH3 CH4 CH5 CH6 CH7 CH8 CH9 CH10 CH11 CH12 CH13 CH14 CH15 CH16 CH1 CH2 CH3 CH4 CH5 CH6 CH7 CH8 CH9 CH...

Страница 18: ...t mode 10 16 1 9 9 split mode Manual Switching Click or at the bottom of the screen or enter a page number to go to that page Example 1 After setting to 16 split mode for the 64 channel model if the right button is clicked Channel CH 1 16 Channel CH 17 32 Channel CH 33 48 Channel CH 49 64 CH1 CH2 CH3 CH4 CH5 CH6 CH7 CH8 CH9 CH10 CH11 CH12 CH13 CH14 CH15 CH16 CH17 CH18 CH19 CH20 CH21 CH22 CH23 CH24...

Страница 19: ...eing monitored 800x448 H 264 S I D 25 24 9 24 9 XNV 6081Z S 800x448 Displays the resolution of the video H 264 Displays the video codec S I D 25 24 9 24 9 Displays the frame rate FPS of the video S Settings I Video input D Video display XNV 6081Z Displays the camera model name CH1 For multi channel cameras the channel number is be displayed The channel number may not be displayed depending on the ...

Страница 20: ...o profile configured to each channel Record type View the record type according to normal or event recording Frame rate fps Shows the receive record frames per second for each channel Bitrate bps Limit Receive Record Shows the amount of limit receive record data for each channel Receive Limit Shows the data ratio of actual data transferred from the camera and allowed maximum defined by user Record...

Страница 21: ...1 CH16 CH12 CH1 CH3 CH8 CH4 CH13 CH9 CH14 CH10 CH5 CH7 CH6 CH2 CH5 CH6 CH7 CH8 CH9 CH10 CH11 CH12 CH13 CH14 CH15 CH16 CH10 CH11 CH12 CH13 CH14 CH15 CH16 CH7 CH2 CH3 CH4 CH5 CH6 CH1 CH8 CH9 CH10 CH11 CH12 CH13 CH14 CH15 CH16 CH3 CH1 CH1 CH2 CH5 CH6 CH7 CH8 CH9 CH10 CH11 CH12 CH13 CH14 CH15 CH16 CH13 CH14 CH11 CH15 CH10 CH12 CH16 CH3 CH1 CH15 CH11 CH16 CH12 CH7 CH3 CH8 CH4 CH13 CH9 CH14 CH10 CH5 CH1...

Страница 22: ...us aspect ratio Youcanchangetheaspectratioofeachchannel Formoreinformation refertothe Live CameraVideoControl ChangeChannelAspect Ratio pageintheTableofContents Full Screen Mode You can change to full screen mode which has no top bottom left right areas of the live screen Click at the bottom of the screen Changes to full screen mode Toexitfullscreen placeyourmousecursoroverthebottomofthefullscreen...

Страница 23: ...list click to select the channel to be displayed on the layout screen 4 Click to save the set layout Eachlayoutissavedseparatelybytheuser Thelayoutsetonthelivescreencanalsobeusedfortimesearchandcanbesearchedaccordingtothechannelorderandchannelcombination setbytheuser Formoreinformation refertothe Search TimeSearch pageintheTableofContents Change of Layout Channel and Name 1 Click after selecting a...

Страница 24: ... screen to display the real time event list Whenneweventsoccur thelistofeventswillbeupdatedaccordingly Thespecifiedchannelsandeventsaredisplayedinthelistaccordingtotheeventrulesetup Fordetails refertothe Setup Setting the Event Event rule setup pageintheTableofContents Browses for the event by the desired condition Plays the video at the time of the event Whenanalarmoutputoccurs ifeventrecordingis...

Страница 25: ...ent list and click to play the recorded video at the time the event occurred Instantviewercanplayaneventvideofor1minute ForAIevents thebestshotanddetailsoftheeventthatoccurredaredisplayed AIeventrecognitionmayhavedifferentsettingsandoperationspecificationsdependingontherecordermodelorcamera ToseeAIevents setanyofthefollowingoptionsasnecessary Seetherelevantpagefordetailedsetupmethod Setup Event AI...

Страница 26: ...erthan2megapixelsiscapturedinFullHDsize InstantViewer You can move the video back 30 seconds and play it while live monitoring Instant viewer plays video from 30 seconds to 1 minute from the current time Select the desired channel and click The Instant Viewer screen appears The video is played paused Moves to the playback screen Instant Viewer playback ends Temperature Detection Mode For images th...

Страница 27: ...een Zooming the Selected Area Drag a specific area of the screen to move and the selected area to the center of the screen and zoom in Zooming In and Out of Images You can zoom in or out using the mouse wheel Click to go back to the original size Zoom In You can zoom in or out the video via digital zoom Select the desired channel and click Enters the digital zoom mode InPTZmode click torunthedigit...

Страница 28: ... information is displayed in the corresponding video window Also when a set text event occurs the corresponding part of the text is displayed in a separate color Onions 3 59 CHIP 2 37 Apple 2 69 Goat 0 79 Peppers red loose 0 59 2 x 0 79 1 18 Pasta 0 59 2 x 0 59 1 18 TOTAL 3 63 appears when text information crosses the screen Click to display a popup window where you can check the entire content Ch...

Страница 29: ...de Click PTZ control on the bottom left of the live screen to display the PTZ camera control menu as shown below Item Description Zoomout Zoomin ActivatetheZoomoperationofthePTZcamera Near Far Youcanadjustthefocusmanually Autofocus Youcanadjustthefocusautomatically Preset Setthepresetpositiontomovethecamera andthenselectthedesiredpresettomovetothe setposition Swing Swingisamonitoringfunctionthatmo...

Страница 30: ...se the arrow keys to adjust the camera to the point 3 Click 4 If you click the Preset setup window will appear 5 Click to select the Preset Order to set 6 Enter the Preset name 7 Click Save The preset setting will be saved Ifyoureplaceacamerathatsavesyourpresetsettingswithadifferentone youmustconfigurethepresetsettingsagain To delete a registered preset 1 Click 2 Click Delete preset window will ap...

Страница 31: ... file format that can be played directly on your PC You can play with the viewer included in the export folder IfyouselectSECformat youcanchoosewhethertoinclude PWSetup and Includetextdata Recorder You can export to a file that can be played only on the recorder Path Displays the folder location where the export file will be saved You cannot change the storage folder only the file name to be saved...

Страница 32: ...tomove Time Search You can search the recorded data by the desired date and time conditions Thetimedisplayedwillbebasedonthetimezoneanddaylightsavingtime DST appliedtimezone soitmaybedisplayeddifferentlydependingon whetherthedatatimezonerecordedatthesametimeanddaylightsavingtime DST isapplied 1 Select Time search in the Search menu 2 Select a channel to search 3 Choose a layout 4 Click in the date...

Страница 33: ...cifies a bookmark to the recorded video 7 If you double click an item to play in the search list the recorded video will be played Text Search You can search the data input to the POS device connected to the recorder 1 Select Text search in the Search menu 2 Select a date and time to search 3 Set the keyword item When you click an item the keyword setting window appears Youcansearchwithanarrowerra...

Страница 34: ...rch list the recorded video will be played ARB Search You can search auto recovery backup data stored on ARB storage devices 1 Select ARB search in the Search menu FormoreinformationaboutARBsearch refertothe Setup Setting the Device Storage device pageintheTableofContents 2 When you click Select storage device the device search window is displayed Click to search for storage device The model name ...

Страница 35: ...et the smart search area in the video window Virtual line Detects the passing of an object based on the virtual line and direction set on the image Click and drag the start and end points of the virtual line to the desired location with the mouse The virtual line can be set in one direction or both directions If you select the option of the direction of the virtual line on both sides it will detec...

Страница 36: ...recorded data you can search for a person by any condition you want such as gender top bottom color 1 Select Person search in the AI search menu 2 Select a channel to search Ifyouselectachanneltosearch youcanchangethechanneldisplaymodebyclicking Youcanselectadesiredchannelbyclickingordraggingit fromthechanneltable andclickingthechannelinthechannellist 3 Select a date and time to search 4 Select a ...

Страница 37: ...orded video 7 If you double click an item to play in the search list the recorded video will be played Vehicle Search You can search the vehicle by setting the vehicle type and color conditions from the recorded data 1 Select Vehicle search in the AI search menu 2 Select a channel to search Ifyouselectachanneltosearch youcanchangethechanneldisplaymodebyclicking Youcanselectadesiredchannelbyclickin...

Страница 38: ...se plate number recognized in the recorded data LPRsearchisonlyavailableonrecordermodelsthatsupportAIrecognition 1 Select LPR search in the AI search menu 2 Select a channel to search Ifyouselectachanneltosearch youcanchangethechanneldisplaymodebyclicking Youcanselectadesiredchannelbyclickingordraggingit fromthechanneltable andclickingthechannelinthechannellist 3 Select a date and time to search 4...

Страница 39: ...appedinonechannelduetotimeortimezonechangeattheselectedtime Export Youcanexportthevideoofthechannelyouareplaying Filter Youcanfiltertheeventitemstoseethetimeline Channel Thechannelandcameranamewillbedisplayed Playbackcontrol Youcancontrolvideoplayback Date Time Setthedate time Status Youcancheckthelive recording andnetworkstatus Selectchannel Youcanmovebyselectingachannel Item Description Timeline...

Страница 40: ... Line Channel You can display the time line of multiple channels You can click to display 1 to 4 channels in the time line The time line will be displayed as many channels as selected Click to move to the previous or next channel Place your mouse over the time line to see the corresponding thumbnail of the recorded video Play Button Name and Function Paused state Playback state Item Description Pr...

Страница 41: ...e file type SEC You can export in your own file format that can be played directly on your PC You can play with the viewer included in the export folder Click Setup tosetapasswordfortheexportedvideo Ifyoucheck Includetextdata youcansavetextdataintheexportedvideo Recorder You can export to a file that can be played only on the recorder 7 Check the path to save the file to be exported Only the file ...

Страница 42: ...video is turned off a blank screen is displayed Covert1 Shows information other than the video of the selected channel For privacy protection it does not display the video while the recording continues Covert2 Shows nothing but an empty screen while the recording continues If the channel is set to Covert1 or Covert2 mode the channel s sound is not hearable However the channel s sound is recorded i...

Страница 43: ...enet camera is registered viaWisenet protocol while a third party camera is registered via ONVIF protocol A device running a DHCP server should never be connected to a PoE port or a camera setup port e g router If your camera uses its own power supply unit you need to manually register or auto register the camera For products that support PoE see Products supporting each feature Page 4 in the Prod...

Страница 44: ...ion failed due to unknown error This message appears if the camera has failed to be registered due to unknown connection status Due to the camera account locking access has failed When you enter a wrong ID password 5 times to login to the camera account this message is displayed Try to log in again after 30 seconds If the same message appears you may need to check whether someone has tried to acce...

Страница 45: ...SB is disconnected from the recorder during an upgrade via USB Video data of the channel connected to the camera to upgrade may not be recorded Do not format the HDD until the upgrade is complete The upgrade may fail Setting the Camera Functions You can set the camera while viewing the live video of the selected camera Setup Camera Camera setup You can use this feature in the following cases 1 A c...

Страница 46: ...mera s video You can set Focus Zoom Simple focus and Initialize focus Video rotation You can set flip mirror modes and hallway view Privacy area You can set an area to be hidden in the camera image range to protect privacy You can select whether or not to use the privacy setting and set up to 32 new privacy areas With a PTZ camera it is not possible to configure settings and when it is permitted t...

Страница 47: ...rformed with the profile set for recording Profile You can set the camera profile Codec Show the codec of the selected profile Resolution Show the resolution of the selected profile Frame rate Show the frame rate of the selected profile Edit You can add change and delete the camera profiles Setting the Remote Profile You can set the video profile transmitted to the network Setup Camera Profile set...

Страница 48: ...other than codec resolution and frame rates can be changed in the setup menu of the camera web viewer For camera web viewer refer to the SetupViewer Setting the Camera Camera Setup page in theTable of Contents Click Camera webviewer button for connection If you change the current profile settings you may encounter an interrupted playback on the recording or live screen for a certain time Changes m...

Страница 49: ...en there is no motion in the video Minimum GOV value can be set on the camera web page Range The range of the input value of Length is displayed Any profile not supported with the dynamic GOV FPS setting is marked with How to setWiseStream Function to analyze the complexity of the video and effectively reduce the data size while maintaining the quality For details refer to the camera s help or the...

Страница 50: ...ter the camera from the Channel setup Auto detect screen A camera password registered with ONVIF and RTSP cannot be changed Settingthe Recording You can setup scheduled recording event recording and other recording related settings Record schedule If you set a recording schedule for a specific date and time the recording will start at that specific time Setup Record Record schedule Channel Select ...

Страница 51: ...ellow indicates that the recorded data is not being transferred from the camera and that the recording is being performed temporarily using another profile on the camera Check the channel information to see the applied profile to the channel listed in yellow A channel displayed in orange indicates that the amount of inputted data is greater than the permitted data amount In this case it is impossi...

Страница 52: ...specification manual Event setup Sets whether or not to detect events e g object detection AI recognition motion detection intelligent video analytics tampering sent by the camera for each channel and applies detailed settings Setup Event Event setup Object You can set detailed settings for object detection of the connected camera AI recognition Sets detailed settings for AI detection of the conne...

Страница 53: ...rea Set a lower sensitivity for an environment where the background and an object are clearly distinguishable and a higher sensitivity for an environment where the background and an object are not clearly distinguishable Activation time You can set the activation time for motion detection Always Detects motion regardless of time Schedule Detect motion only during the set period Click Setup to set ...

Страница 54: ...sired area item set the area on the preview screen Area initialization You can clear all the set areas Sensitivity You can set the motion detection sensitivity for the virtual line and the virtual area Detection result display You can overlay the detection area over video Activation time You can set the activation time to recognize motion analysis Always Detects motion analysis regardless of time ...

Страница 55: ...Alarminput camera Alarminput NVR Recordingerror Videolossdetection Event action Displays the event action set in the event rule Item Description PTZpreset Alarmoutput E mail Mobilepushnotification Monitorevent Edit Changes the registered event rule Register a new event rule 1 Click Add in the Event rule setup field 2 Click Create rule Copy rule When you select one of the event rules already create...

Страница 56: ... Click Add action to set the event action PTZ preset Set the PTZ preset to be displayed when an event occurs Click to set camera presets for each channel Alarm output Set the alarm out to be generated when an event occurs Select the output terminal according to the number of alarm terminals on the recorder to set the alarm duration E mail Set up users to receive e mail when an event occurs Click t...

Страница 57: ... the device You can check storage devices and their capacity usage as well as status The connectable storage devices are HDD and USB Setup Device Storage device Management Device Displays the storage device type No You can check the designated number for the built in HDD IfyouwantthefindoutaboutthelocationcorrespondingtotheHDDnumber refertothe HDD Map Model Displays the model name of the storage d...

Страница 58: ...ned number for the HDDs installed inside RefertothiswhenservicingorinstallinganadditionalHDD Do not add or remove an HDD while Recorder is running Storage Status Displays the working status of a storage device Click the View to display the storage status window Red Displays the situation of video loss Green Displays the normal situation without video recording losses View Click View to see detaile...

Страница 59: ... In the iSCSI name list click on a device to add 4 After entering ID password click on the Apply button iSCSI device requires an independent port Use a general port instead of a camera port When using a hub to connect an iSCSI device with recorder make sure to use the GIGA hub and to use an independent network to save data normally When the Recorder is connected to an iSCSI device if you change th...

Страница 60: ...en the one or more HDDs that make up the RAID are malfunctioning When the maximum number of HDDs allowed in the RAID level are malfunctioning if an additional HDD malfunctions you cannot use or restore the RAID Immediately replace the HDD and proceed with restoration FormoreinformationabouthowtoreplacetheHDDandrecovertheRAIDarray refertothe Setup SettingtheDevice Storagedevice pageintheTableofCont...

Страница 61: ...be one of the recommended models If it s not possible to use the same model of HDD then use the HDD with the same capacity from the same manufacturer should be used If you remove the power cord while using the RAID it can damage it so be careful For reliable power it is recommended you use the UPS A new HDD to be replaced should be one that is not RAID configured Distributed Recording This functio...

Страница 62: ...ry monitor to be the same If you set a resolution exceeding 1920 x 1080 while operating in clone mode the video will not be displayed to the secondary monitor Extend these displays You can set the video display resolution of the primary monitor and secondary monitor respectively Primarymonitorsupports4Kresolution or1080p andSecondarymonitorsupports1080presolution If the newly selected resolution d...

Страница 63: ...t until the native resolution is restored and then switch to another resolution of your choice Set up Event Display and Sequence SwitchingTime in consideration of the network environment time The profile used in the live output of the expanded monitor uses a remote profile If the user changes the remote profile the video output of the expanded monitor may be affected If the monitor is in clone mod...

Страница 64: ...tem in the text device list 2 Enter the device information to register in the Modify the text device window Device name Enter the desired text device name Text device Specify whether to enable text device CH Select a channel to add a device from a channel table Pre event playback time Enter the start time of the playback from how many seconds before when an event occurs Port Enter the device s por...

Страница 65: ...Sets the protocol and environment of the network Setup Network IP Port IP address Network Each product supports a different number of network ports If it supports two or more network ports you can set the network for each function as follows Network 1 Camera It can be used as a port for connecting a camera If you connect a camera then the camera video will be transmitted Using the network informat...

Страница 66: ...wser on the local PC that is connected to the Broadband Router and enter the router s address ex http 192 168 1 1 2 At this stage make the local PC s windows network configurations to the below example Example IP 192 168 1 2 Subnet Mask 255 255 255 0 Gateway 192 168 1 1 Once connected to the Broadband Router it prompts with password While entering nothing to the User Name field enter admin into th...

Страница 67: ...ystem DNS Domain Name System is a service that routes a domain name consisting of user friendly characters ex www google com to an IP address consisting of numbers 64 233 189 104 DDNS Dynamic DNS is a service that registers a domain name and the floating IP address with the DDNS server so that the domain name can be routed to the IP address even if the IP is changed in a dynamic IP system To check...

Страница 68: ... of the screen 3 When the additional window is displayed set the details IP filtering Select whether to enable IP filtering IP address Enter the address to enable IP filtering When entering an IP address a value in the range 0 255 must be entered to register Prefix Enter the prefix value 4 Click OK to complete To delete a registered item select the check box of the item to be deleted and click Del...

Страница 69: ...tation of the 802 1x operating environment the administrator must use the RADIUS server In addition the switch hub connected to the server must be a device that supports 802 1x If the time setting of the RADIUS server the switch hub and an recorder do not match communication between them can fail If a password is assigned to the client s private key the server administrator should confirm the ID a...

Страница 70: ... group and enter names and email addresses If a group is created you can add a recipient SNMP The SNMP protocol allows system or network administrators to remotely monitor and configure the network devices Setup Network SNMP Enable SNMP v1 SNMP v1 is used Enable SNMP v2c SNMP v2c is used Read community Enter the name of read only community to access the SNMP information By default it is set to pub...

Страница 71: ...been prepared can record instead You can connect 32 Active recorders to one Standby recorder The recorder you want to configure for failover needs to be connected to both the camera and viewer ports to the local network Failover configurations can only be set with recorders of the same model Troubleshooting network interface supports IPv4 only All recorders must have time synchronized For more inf...

Страница 72: ...elete on the right side of the recorder The standby recorder can only enable some functions in the System Device and Network menus You can t use the Record and Event menus In the standby recorder the previous operation will stop when a failover is performed during the playback or section export and the screen will move to the live screen State name Description Ready Readytobeconnected Connected No...

Страница 73: ...ation or log information Date Time Language You can check and setup the current Date Time and time related properties as well as the language used for the interface on the screen Setup System Date Time Language Date Sets the date and its format that will appear on the screen Time Sets the time and its format that will appear on the screen Time zone Sets the time zone of your area based on the Gree...

Страница 74: ...ng or deleting users and granting different authorities for each user Setting the Administrator You can set and change Administrator s ID and password The administrator can use and set all menu items and functions Setup System User Administrator ID Change the admin ID Current PW Enter the current PW New password Enter new password Confirm new password Enter the new password again If Showpassword i...

Страница 75: ... You can select and set the setting menu that can be accessed A group user can only access the menu selected If you select the menu the menu permission setting screen will be displayed Record Stop recording PTZ control Remote alarm output control Shutdown You can set the menu to grant access to users in the group Permission setmenuswillshowupintheLivemenuwhenusersofthegrouplogin 2 Select Apply Use...

Страница 76: ... will be automatically logged out if there is no operation on Recorder for over set period of time ID manual entry In the login window select whether to enter ID If the user has restricted access If a general user selects a menu to which they do not have access an access restriction confirmation window will be displayed If all rights are restricted only the accessible menu of the live screen menu ...

Страница 77: ... product To differentiate multiple recorders in VMS Device Manager etc it is recommended to enter a different device name for each device The system information displayed may differ depending on the recorder model To upgrade the current software version 1 Connect a device storing the software to be updated Itmaytakeabout10secondstorecognizethedevice UpgradeabledevicesincludeUSBmemory andnetworkdev...

Страница 78: ...lreadybeenset theinformationthatmatchestheIDandpasswordsetinthe Setup Camera Camera password menuwillberegistered upto3sets Youmaychangethepasswordsofregisteredcamerasallatonceinthe Setup Camera Camerapassword menu Ifmanualmodeisused youcanregistercamerasconnectedtotherecorder sPoEportandcamerasconnectedtoaseparateswitchinthe Channel setup menu Formoredetailsoncameraregistration seethe Setup Setti...

Страница 79: ... by selecting the type Select the desired type and click Apply First page Last page Move to the first last page when there are many search results Export Save all the logged information recorded in the Recorder into the storage device Checking the export log You can search the user who performed the export and the execution time and details time channel device file type Setup System Log Export log...

Страница 80: ...wer The video quality may decrease depending on the settings such as high resolution or transfer bandwidth when playing H 265 video in Chrome ConnectingWebViewer 1 Open your web browser and type the IP address or URL of Recorder into the URL address box 2 A user with the admin permissions should provide the admin ID and password A registered user should provide the user ID and password 3 After you...

Страница 81: ...webviewer 1 In the Language screen select the language and press the Next button 2 Set the camera password in factory reset on the Camera ID PW screen If ID PW is already set in the camera register the ID PW and click Next Whenthepasswordisinfactoryreset itcanbechangedandmanagedinabatch Upto3setsofcameraIDwithpasswordandpasswordcanberegistered Youmaychangethepasswordsofregisteredcamerasallatoncein...

Страница 82: ...wer 4 Set the daylight saving time on the Time zone screen and then click Next 5 To modify the date and time on the Date Time screen select the Modify check box Set the date and time 6 Click the Next button to complete the installation wizard ...

Страница 83: ...hecameraconnectedtotherecorder TheIDoftheconnecteduserisdisplayed YouaredirectlyconnectedtotheHanwhaTechwinhomepage www hanwha security com ChangesthecolorthemeofWebViewer Systemstatusdisplay Displaysthestatusofthesystem harddisk andnetwork live viewer You can check the video from camera registered in the Recorder connected from a remote PC Also you can adjust the camera and check the network tran...

Страница 84: ...mountofinputdatabychannelexceedsthesetamountofdatalimit Displayedwhentheharddiskisfullduringrecordingandtherecordingcapacityisinsufficient Displayedwhentheharddiskdoesnotexistorneedstobereplaced DisplayedwhenthereisanabnormalityinRAIDorcannotbeused DisplayedwhenRAIDisbeingrebuilt OnlyprovidedforproductsthatsupportRAID DisplayedwhenanerroroccursintheiSCSIdeviceconnection Onlyprovidedforproductsthat...

Страница 85: ... followed by the Record tab You can check the profile record type frame rate Input Record and bit rate Limit Input Record for each channel Use Current Max tocheckthecurrentrecordingstatusandmaximumrecordingsettingvalue Tochangetheprofilesetup clickthe RecordSetup button Network Status Click the button followed by the Network tab You can check the status of network bandwidth currently being receive...

Страница 86: ...The selected split screen is applied to the video window Changing Overall Channel Aspect Ratio Video screen ratio for all channels can be changed in live split screen mode Click at the bottom of the screen It changes to the actual proportion of the video If you want to go back to the previous screen ratio click again ...

Страница 87: ...lect a series of channels based on their purpose accessibility and monitor them in a single layout Live List Check Layout List Create a new layout Change the channel or name of the layout Save the changed layout Delete the added layout Open or close the layout list Add Layout and Set Name 1 Click the button 2 Set the name of the layout 3 Double click a channel to display on the layout screen from ...

Страница 88: ...ngsandoperationspecificationsdependingontherecorder orcamera Liveeventmonitoringcanreceivedataononlyonechannelanddatacanbereceivedonlyfromthecameracurrentlybeingmonitoredinlive Live Event EventType and Camera Settings Set the event type and camera to be displayed in the event list To search for a specific event click to select the event type and camera to browse Event Displays only selected events...

Страница 89: ...eventthatoccurredaredisplayed AIeventrecognitionmayhavedifferentsettingsandoperationspecificationsdependingontherecordermodelorcamera ToseeAIevents setanyofthefollowingoptionsasnecessary Seetherelevantpagefordetailedsetupmethod Setup Event AIengine Setup Event Eventsetup Object Setup Event Eventsetup AIrecognition Setup Event Eventsetup Mask Setup Event Eventsetup IVA Setup Event Eventrulesetup Co...

Страница 90: ...TZcontrolmode Audio Turnstheaudioonoroffwhentheaudioisconnected Imagerotation Rotatesthevideotodisplay Channelaspectratio Showsthevideoinactualproportions CameraVideo Control By using the function icon in the video window you can easily enable functions such as screenshot video rotation and PTZ control Capture Select a channel to capture video and click the button The captured image is saved as pn...

Страница 91: ...ccording to the drag distance Zoom In You can zoom in or out using the mouse wheel If you scroll up using the mouse wheel the selected video screen is enlarged by 10 and a thumbnail window is displayed Scrollingup downusingthemousewheelwillzoomin outthevideoscreenby10 Digitalzoomendswhenthevideoscreenisreducedtotheoriginalsize InPTZmode clickthe buttontorundigitalzoom REC 90 90 REC 90 REC 90 REC 9...

Страница 92: ...hePTZcamera Near Far Youcanadjustthefocusmanually Autofocus Youcanadjustthefocusautomatically Preset Setthepresetpositiontomovethecamera andthenselectthedesiredpresettomovetotheset position Swing Swingisamonitoringfunctionthatmovesbetweentwopresetpointsandenablesyoutotracethe motion Group Thegroupfunctionenablesyoutogroupvariouspresetsbeforecallingtheminsequence Tour Monitorallthegroupscreatedbyau...

Страница 93: ...3 Click 4 If you click Set the Preset setup window will appear 5 Click to select the Preset Order to set 6 Enter the Preset name 7 Click Save The preset setting will be saved Ifyoureplaceacamerathatsavesyourpresetsettingswithadifferentone youmustconfigurethepresetsettingsagain To delete a registered preset 1 Click 2 Select the preset to delete and click Delete 3 Delete preset window will appear an...

Страница 94: ...ct the desired channel 3 Set the start date time and end date time AftersettingwhethertoenableDSTornot selecttheoverlap Itwillbedisplayedwhenthereisoverlappeddatainonechannelbychangingthetimeortime zoneattheselectedtime 4 Enter a file name to save and then click the OK button 5 When the export is complete a confirmation window appears Theexportedvideoissavedas avifileinthedownloadfolder ...

Страница 95: ...egreesclockwise Showsthevideoinactualproportions Name Description Turnson offthesectionsetup SavesthevideooftheselectedchannelinthedesignatedpathinAVIformat Calendar Thedateoftherecordedvideoisdisplayedinorange andthecurrentdateisdisplayedinaorangecircle Clickthedate inorangetoviewtherecordedvideoinformationonthetimeline Playadjustment Selectasearchresulttoopentheplayscreenforthatdata Itchangestof...

Страница 96: ...en Normal recording video Red Event recording video You can filter the event items to view the time line Overlapped You may check the timeline by setting the overlapping section caused by time change The search results will be displayed in the event list Click the desired event list to play Text Search You can search the data input to the POS device connected to the recorder 1 Select in the Search...

Страница 97: ...writtenduringrepeatedrecording However whentheautomaticdeletionisset itwillbedeleted accordingtothesetperiod Whenthebookmarkisreleased thevideowillnotbesaved Ifnecessary beforereleasingthebookmark exportthevideo Upto100bookmarkscanbespecified Search Results Export Search results of events texts and bookmarks can be exported to a file Example Bookmark search result export 1 Click in the search resu...

Страница 98: ...menu Person Search In the recorded data you can search for a person by any condition you want such as gender top bottom color 1 Select Person search in the AI search menu 2 Select a channel to search 3 Select the date and time to search 4 Select a detailed search option Person search options Gender Clothing Top color Clothing Bottoms color Bag Clicktheoptiontodisplaytheoptionselectionwindow Select...

Страница 99: ...ideo 7 Click in the search list to display the instant viewer 8 Click to go to the playback screen Vehicle Search You can search the vehicle by setting the vehicle type and color conditions from the recorded data 1 Select Vehicle search in the AI search menu 2 Select a channel to search 3 Select the date and time to search 4 Select a detailed search option Vehicle search options Type Vehicle color...

Страница 100: ...e license plate number recognized in the recorded data LPRsearchisonlyavailableonrecordermodelsthatsupportAIrecognition 1 Select LPR search in the AI search menu 2 Select a channel to search 3 Select the date and time to search 4 Enter the license plate number to search Click toseethesearchguideforlicenseplatenumber TheoptionoflicenseplatenumberentryfieldisonlyavailableonrecordermodelsthatsupportL...

Страница 101: ...sults such as people faces and vehicles can be exported to a file Example Person search results export 1 Click in the search results list 2 Select the desired list and click OK Theexportedvideoissavedas avifileinthedownloadfolder AI search viewer ...

Страница 102: ...ottom Youcanusethemousewheeloverthetimelinetozoominoroutonthetimescale Thetimelinemagnificationofthetimelinewillbedisplayedatthetoprightofthetimeline To see the time line before or after zooming in zoom in and drag the time line left or right ExportVideo by Section Setup You can select the desired section from the time line or search list during video playing and export it to a file 1 Click the bu...

Страница 103: ... Gotothenexteventvideo Speed Selectthevideoplaybackspeed Speed x1 8 x1 4 x1 2 x1 x2 x4 x8 x16 x32 x64 x128 x256 Fastbackward Itisusedforreverseplayback Speed x1 8 x1 4 x1 2 x1 x2 x4 x8 x16 x32 x64 x128 x256 Dependingonthesplitscreen themaximumspeedmaybelimited Pause Pausethevideo Fastforward Itisusedforforwardplayback Speed x1 8 x1 4 x1 2 x1 x2 x4 x8 x16 x32 x64 x128 x256 Dependingonthesplitscreen...

Страница 104: ...nu selectadesireditemtoset DetailedMenu Clickdesireditem sinputfieldtochangeandenteradesiredvalue Ok Applythemodifiedsettings Settingthe Camera You can check a list of cameras that are connected to the Recorder and configure the necessary settings For details refer to the Setup Setting the Camera page in the Table of Contents Register You can add a network camera s Setup Camera Register Channel Se...

Страница 105: ...y Recorder If you want to change the proxy port then select the port setup menu 4 channels 10001 10004 8 channels 10001 10008 16 channels 10001 10016 32 channels 10001 10032 64 channels 10001 10064 Example Defaults of cam proxy ports for each product 4 channel model 10001 10004 8 channel model 10001 10008 16 channel model 10001 10016 32 channel model 10001 10032 64 channel model 10001 10064 When c...

Страница 106: ...ce Setup Camera Camera password Settingthe Recording For details refer to the Setup Setting the Recording page in the Table of Contents Record Schedule If you set a recording schedule for a specific date and time the recording will start at that specific time Setup Record Record schedule Record Setup Select a type of the normal event recording frame rate for each channel Setup Record Record setup ...

Страница 107: ... can set whether or not to use AI events object detection AI recognition and check the status of AI engine usage AIenginesettingsareonlyavailableonrecordermodelsthatsupportAIrecognition Setup Event AI engine Event Setup You can set detailed settings for each channel s event detection mode Setup Event Event setup Object detection You can change the AI object detection event setup Theobjectdetection...

Страница 108: ...ection You can change the mask detection event setup Settingsandoperatingspecificationsmaydifferdependingontherecordermodelandcamera Motion detection IVA You can change the motion detection and intelligent video analytics event setup TheIVA IntelligentVideoAnalytics functioncanbesetbyaccessingthecamerawebpage Tampering detection You can change the tampering detection event setup ...

Страница 109: ...set the operation of the alarm sensor Setup Event Alarm input ONVIF Setup You can set the camera registered with the Onvif protocol Setup Event ONVIF setup Schedule Whether to output an alarm can be scheduled according to the day and time The initial setting will be an event sync and an alarm will be sent only when an event occurs Setup Event Schedule setup viewer ...

Страница 110: ...he connection with the camera is re established Press the button and an Auto recovery backup ARB window is opened For details refer to the Setup Setting the Device Storage Device page in the Table of Contents iSCSI This function is only available for products that support iSCSI When connecting an iSCSI device to the recorder you can search for the iSCSI device and connect and disconnect it RAID Th...

Страница 111: ...rly see Troubleshooting FAQ intheAppendix TheMonitorSetupsettingscontrolthemonitorconnectedtotheRecorder Videoexceedingtheresolutionof1080pwillnotbedisplayedfromthesecondarymonitor Text You can set the POS device text display and event text settings Setup Device Text Device Relevant values of a POS device connected to Recorder can be set Event It is possible to set total amount conditions and keyw...

Страница 112: ...he Recorder via the network to check the current mode and the IP address Setup Network IP Port IP address Specify the network connection path Port You can configure the protocol related settings DDNS You can set DDNS Setup Network DDNS IP Filtering You can prepare the list of IP address to allow or block accesses to a specific IP address Setup Network IP filtering ...

Страница 113: ...gofthebrowser 802 1x When connecting to a network you can select whether to use the 802 1x protocol and install a corresponding certificate Setup Network 802 1x E mail You can specify the SMTP server that sends a mail if an event occurs and set the recipient group and users Setup Network E mail SMTP You can set the server that sends mails and specify if you use the authentication process Event You...

Страница 114: ...network devices and sets the environment Setup Network SNMP DHCP Server You can set the network camera IP address and check the details by setting up a DHCP server Setup Network DHCP server Network You can set the internal DHCP server and assign an IP address to the network camera Status You can check the IP and MAC currently used through the DHCP server and the connected network port ...

Страница 115: ...e in the Table of Contents Date Time Language You can check and setup the current Date Time and time related properties as well as the language used for the interface on the screen Setup System Date Time Language SystemTime Set the date and time Time sync Set the time synchronization DST During the summer Daylight Saving Time DST advances clocks one hour forwards from the standard local time zone ...

Страница 116: ...usedischanged youwillbeautomaticallyloggedout User You can add change or remove a user or users Restriction settings You can set the user permission System Management You can check the current system version and update to a new version export data setting initialization and more Setup System System management Product information You can see information of the current system Check the model name so...

Страница 117: ...e initialization Log You can check the log information related to system events and export Setup System Log System log System related log information such as system startup system shutdown and menu setting change can be retrieved Event log The event log lists recorded events such as sensor events camera events or image losses Export log You can search the user who performed the export and the exec...

Страница 118: ...he BackupViewer XRN 1620B2_CAM 01 H264 1920x1080 NONE 2020 05 14 20 54 13 Name Description Splitscreen Selectsscreenratiotodisplay Thescreenischangedtoasplitscreen Fisheyeviewmode IIf ispushed itispossibletochangetoafisheyeinstallationtype Itispossibleto selectwall ground ceilingmodeaccordingtotheinstallationplace Thefisheyeviewmodeonthecurrentscreencanbechangedindependentlyoneachsplit DigitalZoom...

Страница 119: ...upplaybackscreen Informationsuchasbackupdate dayoftheweek time modelname andchannelnumber willbedisplayedonthescreen Maintainaspect ratio Fullscreen Maintainstheaspectratiooftheplaybackscreen Playsthevideoonafullscreen Enlarge Reduce Timeline Collapsesthetimerangethatisdisplayedontherangebarofthestoragetime Youcancollapsetherangebaruntiltheoverallrangeisshortenedto24hours Enlargesthetimerangethati...

Страница 120: ...inPTZmode TheWebViewerwon tbeabletostopthePTZonitsown ThisisusedtochangetoPTZmodefromscreenmode 10 ItallowstoexitPTZmodeinPTZmode TheWebViewerwon tbeabletostopthePTZonitsown GoesbacktothepreviousscreenintheScreenmode 11 12 InPTZmode FocusNear Faroperationisrun Whenusingthescreenmode thesameoperationscanbedonebymovingthemouse UsingVirtual Keyboard 1 For alphanumeric inputs the virtual keyboard wind...

Страница 121: ...D NoresponsecontrollingPTZintheliveviewer ChecktheregisteredCameraifitsupportPTZfunction Problem Action ThecameraisnotconnectedorthePCfailstoconnecttothe product Checkifthenetworkcableisconnectedproperly EnsurethatyouhavesetNetwork ConnectionMode ChecktheIPsettingofthePCorcamera TrythePingTest CheckifthereisadifferentdeviceneartheproductusesthesameIP Iregisteredacamera butthewebviewerdoesnotshowli...

Страница 122: ...valuesthanthatofcamera sfeed Intherecordingsettingscreen thepermittedlevelforaspecific channelisdisplayedinorange Iftheinputdataisgreaterthanthepermittedlevelforeachchannel itisdisplayedinorange Setthepermitteddatalimittohigherthantheamountofinputdata Ifthesumofinputdataforeachchannelexceedsthelimit thealarmiconwillbedisplayed In thiscase thechannelexceedingtheinputlimitdoesnotrecordtheentireframe...

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