The unit is running on
high all the time.
Clear the sensor with a vacuum cleaner, as it may be blocked or
clogged.
- Sometimes a compressed can of air may unclog the dust in the
sensor.
OCCURRENCE
POSSIBLE CAUSE / SOLUTION
There is an odor coming
from the unit and I just
opened it.
The unit has been concealed in a tightly wrapped package of
currogated cardboard and plastic. Because this has a fan and
pulls air through it, it may give off some “new” odors.
Depending on sensitivity, this should wear off in several days
or perhaps a week depending on how much it is used.
I am not sure what filter
to buy?
Go to www.winixinc.com to see which filter options are available
for your unit by reviewing the reference chart.
Will this clean a bigger
area than what it is
rated for?
CADR ratings are provided from a controlled testing environment,
if that environment changes, it can affect the performance.
However if you have a slightly larger room than what the CADR
rating is, it will still help improve the air, but may take a bit longer
to do so.
Where should I place the
unit?
At least 2 feet away from the wall to allow proper circulation
around the unit. If there are doors or narrow hallways it may
reduce the airflow to the air cleaner, but will eventually circulate
near the machine.
Can I turn off the sleep
mode?
No, however you can manually push what fan speed you prefer
which will stay at that speed until you change it.
Can I vacuum my filter?
Can I wash my filter?
NO - vacuuming will only spread the dust back into the air. If you
think the filter is too dirty, it may be time to replace.
NO - the filters that come with the unit will fall apart and be ruined
if water is run through them.
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