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O F F ICE SU IT E U C
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—A DMIN IS T R ATO R US ER GU IDE
Copyright, Safety Notices
Limited warranty.
Polycom warrants to the end user (“Customer”) that this product will
be free from defects in workmanship and materials, under normal use and service, for
one year from the date of purchase from Polycom or its authorized reseller. Polycom’s
sole obligation under this express warranty shall be, at Polycom’s option and expense, to
repair the defective product or part, deliver to Customer an equivalent product or part to
replace the defective item, or if neither of the two foregoing options are reasonably
available, Polycom may, on its sole discretion, refund to Customer the purchase price
paid for the defective product. All products that are replaced will become the property of
Polycom. Replacement products or parts may be new or reconditioned. Polycom
warrants any replaced or repaired product or part for ninety (90) days from shipment, or
the remainder of the initial warranty period, whichever is longer. Products returned to
Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is
recommended that they be insured or sent by a method that provides for tracking of the
package. Responsibility for loss or damage does not transfer to Polycom until the
returned item is received by Polycom. The repaired or replaced item will be shipped to
Customer, at Polycom’s expense, not later than thirty (30) days after Polycom receives
the defective product, and Polycom will retain risk of loss or damage until the item is
delivered to Customer.
Exclusions
. Polycom will not be liable under this limited warranty if its testing and
examination disclose that the alleged defect or malfunction in the product does not exist
or results from:
+ Failure to follow Polycom’s installation, operation, or maintenance instructions.
+ Unauthorized product modification or alteration.
+ Unauthorized use of common carrier communication services accessed through
the product.
+ Abuse, misuse, negligent acts or omissions of Customer and persons under
Customer’s control; or
+ Acts of third parties, acts of God, accident, fire, lightening, power surges or
outages, or other hazards.
Warranty exclusive.
If a polycom product does not operate as warranted above,
customer’s sole remedy for breach of that warranty shall be repair, replacement, or
refund of the purchase price paid, at polycom’s option. To the full extent allowed by law,
the foregoing warranties and remedies are exclusive and are in lieu of all other
warranties, terms, or conditions, express or implied, either in fact or by operation of law,
statutory or otherwise, including warranties, terms, or conditions of merchantability,
fitness for a particular purpose, satisfactory quality, correspondence with description, and
non-infringement, all of which are expressly disclaimed. Polycom neither assumes nor
authorizes any other person to assume for it any other liability in connection with the
sale, installation, maintenance or use of its products.
Service agreements.
Please contact your Polycom Authorized Reseller for information
about service agreements applicable to your product.
Software support.
Polycom will provide support for software running on the Product if
all of the following conditions are satisfied:
+ The product is under warranty or is covered by a Polycom service contract;
+ The product software is the current major version or the next preceding major
version (software revisions are labeled as “x.y.z,” with the first two digits
designating major versions).
+ The product software comes with 90-day software warranty, providing for software
updates (minor releases/bug fixes). To continue to receive support, purchasing a
maintenance contract is the most economical solution.
+ Requests for software support should be made through the Polycom Reseller from
whom the product was purchased.
