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O F F ICE SU IT E U C
®
—A DMIN IS T R ATO R US ER GU IDE
Forwarding Your Business Calls
to an Outside Phone
OfficeSuite UC allows you to forward any of your calls to any outside number so you can
work from anywhere. To program this, simply go to the
My Call Forwarding
widget on the
WE Connect Dashboard and click
More.
Look for
Call Forwarding (Immediate)
and
choose
Another Phone
. From there, select
Phone Number
and enter the 10 digit number
that you wish to forward your calls. Click
Save Call Forwarding (Immediate)
to
Activate
.
To
Inactivate
the feature, choose None and click Save Call Forwarding (Immediate).
Setting Up Call Forwarding for Unanswered Calls
Unanswered calls can be forwarded to voicemail, an auto attendant, another employee
on the system, or any another phone, anywhere. Use the
My Call Forwarding
widget on
the
WE Connect Dashboard
to set up call forwarding. Select the extension you wish to
forward from the drop-down list, then select the number of rings (from 1 to 20) and
choose one of the forward options from the drop-down.
If you select
Another Phone Number
, enter an external number starting with the area
code. Press
Save
when done to save your call forwarding configuration.