13
O F F ICE SU IT E U C
®
—A DMIN IS T R ATO R US ER GU IDE
Creating Page Groups
Page Groups
allows the creation of groups of users for paging purposes. This will allow
you to page a specific group of coworkers who
are at the same location.
First, you need to define the membership of the group via
Call Groups
located in the
OfficeSuite
pop-out tab, on the left side of the
screen. Choose
Add Page Group
from the
Add
drop-down list. Type in a name for the page group and choose an extension. Next,
choose member’s name from the available box you wish to add to the page group. This will move the member’s name to the selected
box. Then, click
Save
. Once defined, you can instruct your users to program a
Page Group Key
on his or her phone to page only
members of this group. To do this, have them click on
Configure
in the
My Phones
widget. Then, select any key labeled
Unassigned
and use the
Feature
drop-down menu to select
Page
. In the
Details
section, they will use the drop-down menu to select the
Page
Group
that you created for them and they will label it accordingly.
Making Changes to Settings for Multiple Users
allows you to make changes like call permissions, outgoing caller ID, and enabling features like call twinning
and more, for multiple users at one time. To quickly change the settings on more than one extension, go to
Extension Manager
located in the
OfficeSuite
pop-out, on the left side of the screen. Once in
Extension Manager
, choose
Extended View
, in the top
right. From here, the settings can be changed instantly for an the appropriate employees. You can even add additional extensions. Also,
you can edit the names assigned to extensions by selecting the
First
or
Last Name
of your coworker.
Assigning Extensions to Users
OfficeSuite UC is so flexible that any extension can be assigned to any users. To assign or change phones and extensions, go to the
OfficeSuite
pop-out tab, on the left side of the screen. From there, choose
Extension Manager
. Here,
you will see a list of each of the extensions on your system. You can customize the options for your employees, for example, their call
permissions, music on hold, twinning and more.
