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Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660 or email: tech@wilsonelectronics.com. Hours: 7 am to 6 pm MST.
antenna Separation
The location of the Desktop Antenna in relation to the outside antenna is very important . Poor antenna
placement increases the possibility of oscillation (feedback), which causes system shutdown (indicated by a
red light on the DT) . Observe the following rules for correct antenna placement and optimum DT performance .
Rule #1 Once you find a good signal location for the outside antenna, the front of the outside antenna (the
Wilson Electronics insignia) must face toward the cell tower, and face AWAY FROM the Desktop
Antenna . The Desktop Antenna must be positioned at least 20 horizontal feet OR 15 vertical feet from
the outside antenna . See Figure 4 .
Rule #2 The Desktop Antenna should be placed 18 inches or more away from the Signal Booster, with the
logo pointed away from the Signal Booster . See Figures below .
Even at 20 feet, the Signal Booster may shut down, as indicated by the red light . By moving the Desktop
Antenna further away from the Signal Booster, you may be able to change the red light to a green light,
indicating that the system is operating properly (see Figure 5) .
If you are unable to maintain the 20-foot minimum separation between antennas, it may be possible to achieve
normal operation (a green light) at less than 20 feet by moving the Desktop Antenna to a different position, as
noted above, and rotating the Desktop Antenna in relation to the outside Cradle Antenna (see Figure 6) . Do not
position the Desktop Antenna towards the Signal Booster unit or the outside Cradle Antenna .
If you are not able to change the red light to green in this manner, more separation is needed between the
outside Cradle Antenna and the Desktop Antenna .
Signal Booster
with Desktop
antenna
Cell
Tower
Minimum 20
Horizontal feet
Cradle
antenna
Cell
Tower
Cradle
antenna
Signal Booster
with Desktop
antenna
If antennas are too close,
a red light will come on.
Figure 4
Figure 5
Figure 6
Minimum
15 V
ertical
feet
Min. 18 in.
separation
Horizontal Separation
Vertical Separation