Unless otherwise specified, all commercial cooking
equipment manufactured by WELLS MFG. CO. is warranted
against defects in materials and workmanship for a period of
one year from the date of original installation or 18 months
from the date of shipment from our factory, whichever
comes first, and is for the benefit of the original purchaser
only.
THIS WARRANTY IS THE COMPLETE AND ONLY
WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN
FACT, INCLUDING BUT NOT LIMITED TO, WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR ANY PAR-
TICULAR PURPOSE, AND/OR FOR DIRECT, INDIRECT
OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH
WELLS MFG. CO. PRODUCTS. This warranty is void if it
is determined that, upon inspection by Wells Manufacturing
Co., the equipment has been modified, misused, misapplied,
improperly installed, or damaged in transit or by fire, flood or
act of God. It also does not apply if the serial nameplate has
been removed, or if service is performed by unauthorized
personnel. The prices charged by Wells Mfg. Co. for its
products are based upon the limitations in this warranty.
Seller’s obligation under this warranty is limited to the repair
or replacement of components, or replacement of the
appliance, at the sole discretion of Wells Mfg. Co., without
charge by Wells Mfg. Co. Portable models (a device with a
cord and plug) must be taken or shipped to Wells Mfg. Co.,
transportation charges prepaid, for service. In addition to
restrictions contained in this warranty, specific limitations are
shown in the Service Policy and Procedure Guide. This
warranty is valid in the United States and Canada and void
elsewhere. Please contact the factory for information and
other details concerning warranty:
Factory Service Department
Wells Manufacturing Company
P.O. Box 280, Verdi, Nevada 89439
Phone: (775) 345-0444 or (888) 492-2782
LIMITED WARRANTY STATEMENT
SERVICE POLICY AND PROCEDURE GUIDE
ADDITIONAL WARRANTY EXCLUSIONS
1. Resetting of safety thermostats, circuit breakers, over
load protectors, and/or fuse replacements are
not
covered by this warranty unless warranted conditions
are the cause.
2. All problems due to operation at
voltages or phase
other than specified on equipment nameplates
are
not
covered by this warranty.
Conversion to correct voltage and/or phase must be
the customer’s responsibility.
3. All problems due to
electrical connections not made
in accordance with electrical code requirements
and wiring diagrams
supplied with the equipment are
not
covered by this warranty.
4.
Replacement of items
subject to normal wear
, to
include such items as knobs, light bulbs; and, normal
maintenance functions including adjustments of
thermostats, adjustment of micro switches and
replacement of fuses and indicating lights are
not
covered by warranty.
5.
Damage to electrical cords and/or plug due to exposure
to excessive heat are
not
covered by this warranty.
6.
Full use, care, and maintenance instructions are
supplied with each machine. Noted maintenance and
preventative maintenance items, such as servicing and
cleaning schedules, are customer responsibility. Those
miscellaneous adjustments noted are customer
responsibility. Proper attention to preventative
maintenance and scheduled maintenance procedures
will prolong the life of the appliance.
7. All genuine Wells replacement parts are warranted for
ninety (90) days from date of purchase on non-
warranty equipment. This parts warranty is limited only
to replacement of the defective part(s).
Any
use of
non-genuine
Wells parts completely
voids any
warranty.
8. Installation, labor, and job check-outs are
not
considered warranty and are thus
not
covered by this
warranty.
9. Charges incurred by delays, waiting time or operating
restrictions that hinder the service technician’s ability to
perform service are
not
covered by warranty. This
includes institutional and correctional facilities.
NOTE:
For your protection, please note that equipment in
this shipment was carefully inspected and packaged by
skilled personnel before leaving the factory. Upon accep-
tance of this shipment, the transportation company assumes
full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1.
VISIBLE LOSS OR DAMAGE:
Be certain that any
visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is
signed by the delivery person.
2.
FILE CLAIM FOR DAMAGE IMMEDIATELY:
Regardless of the extent of the damage.
3.
CONCEALED LOSS OR DAMAGE:
if damage is
unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and file
“CONCEALED DAMAGE” claim with them. This
should be done within fifteen (15) days from the date
the delivery was made to you. Be sure to retain the
container for inspection.
Wells Manufacturing cannot assume liability for damage or
loss incurred in transit. We will, however, at your request,
supply you with the necessary documents to support your
claim.
SHIPPING DAMAGE CLAIM PROCEDURE
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