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Product Holding Bin

DHB2SS-20/27

542-515revB

Printed in USA 10/10 © 2010

Operation

Manual

Product Identification

BKFT (Breakfast) LED

MENU/ENTER Button

Upper Pan Displays

(qty. 2 or 3)

Transfer Button

REG (Regular Menu) LED

UP and DOWN Arrow 

Buttons 

Pan Buttons

(qty. 4 or 6)

Power On/Off Switch

Temperature Control Panel

Button Bar

Pan and Cover

PRINCE CASTLE 

LOGO Button

LED Timers (tri-color)

(qty. 4 or 6)

Pan and Cover

Button Bar

Temperature Control Panel

Power On/Off Switch

DHB2SS-20

DHB2SS-27

LIMITED WARRANTY

This product is warranted to be free from defects in material and/or 
workmanship for a period of 1 year from date of original installation, not to 
exceed 18 months from the date of manufacture.
Any component which proves to be faulty in material and/or workmanship 
will be replaced or repaired (at the option of Prince Castle, Inc.) without 
cost to the customer for parts and labor. This warranty covers on-location 
service (i.e. trip charges and/or mileage). Travel mileage is limited to 
100 miles (200 Kilometers) round trip (one trip warranty) from an 
authorized service agency or its sub-service agency.
This warranty is subject to the following exceptions/conditions:
• Use of any non-genuine Prince Castle parts voids this warranty.
• All labor to be performed during regular work hours. Overtime premium 

(the incremental amount) will be charged to the customer.

• Damage caused by carelessness, neglect and/or abuse (e.g., 

dropping, tampering or altering parts, equipment damaged in shipment, 
by fire, flood or an act of God) is not covered under this warranty.

• All problems due to operation at voltages other than that specified on 

equipment nameplates are not covered by this warranty. Conversion to 
correct voltage is the customer’s responsibility.

• This equipment must be serviced by Prince Castle Authorized Service 

Agency or a Prince Castle Service Technician during the warranty 
period.

TABLE OF CONTENTS

Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

1

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

2

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

2

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

3

Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

4

Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7 – 10

CastleNet

®

 Communications Network . . . . . . . . . . . . . . . . . . . . . . . . .  11

Factory Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13

Exploded View and Parts List (DHB2SS-20) . . . . . . . . . . . . . . . . . . . .  14

Exploded View and Parts List (DHB2SS-27) . . . . . . . . . . . . . . . . . . . .  15

Wiring Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16

355 East Kehoe Blvd. • Carol Stream, IL 60188 USA

Telephone: 630-462-8800 • Toll Free: 1-800-PCASTLE

Fax: 630-462-1460 • www.princecastle.com

Summary of Contents for DHB2SS-20

Page 1: ...uthorized service agency or its sub service agency This warranty is subject to the following exceptions conditions Use of any non genuine Prince Castle parts voids this warranty All labor to be performed during regular work hours Overtime premium the incremental amount will be charged to the customer Damage caused by carelessness neglect and or abuse e g dropping tampering or altering parts equipm...

Page 2: ...d connect the plug into the proper electrical outlet 15 amp 120 Volt All connections must be in accordance with local electrical codes and any other applicable codes NOTE The electrical receptacle should be a dedicated outlet No other equipment should be operating on the line refrigerators fryers etc D If used plug a Prince Castle external timer bar consult factory for model data cable into the bl...

Page 3: ...hen product name is displayed will start timing cycle BKFT Breakfast or REG Regular Menu will be lit depending on pre programmed menu When LED is steady RED load product and press the PAN button 4 If no other pan is active for a product the LED for the first pan loaded will turn from RED to GREEN The LED for the 2nd pan 3rd pan etc loaded will turn from RED to YELLOW An LED timer can be stopped ca...

Page 4: ...oice and two other displays will change to up and down arrows and ENR D Press the UP or DOWN Arrow button to scroll to the desired product choice E Press the MENU ENTER button to select the product choice F Repeat Steps A E as required for other Pan displays Press the PRINCE CASTLE LOGO button to exit the Program Mode NOTE Up to six products may be programmed for each Pan button 1 for each menu In...

Page 5: ...yed TEMPERATURE DISPLAY NOTE The unit is preset to display temperature in Fahrenheit To display in Celsius press and hold the DOWN Arrow button immediately after turning on the power switch To switch back to Fahrenheit press and hold the UP Arrow button after turning on the power switch UP DOWN ARROW BUTTONS Used with other buttons to scroll through heater and temperature selections PRINCE CASTLE ...

Page 6: ...e a stand alone temperature meter not supplied Hot surfaces Use caution when taking temperature readings within the shelf WARNING U2 20 U220 A Press the UP or DOWN Arrow button until the temperature displayed matches the reading obtained in Step 2 B Press the PRINCE CASTLE LOGO button to save the temperature value and exit the Calibration Mode 4 A B Selecting Breakfast and Regular Menus There are ...

Page 7: ...utton to scroll through the 6 menus Release the MENU ENTER button when the desired menu is displayed 2 When the MENU ENTER button is released all displays will again show PROG A Repeat Steps 2 and 3 as required B Press the PRINCE CASTLE LOGO button to exit the Program Mode and return to the Run Mode NOTE Up to six items one for each menu may be programmed for each PAN button A pan may be set as no...

Page 8: ...s than the Cook More time plus one minute B Use the UP or DOWN Arrow button to scroll to the desired Hold time When the desired Hold time is displayed press the MENU ENTER button to save the desired Hold time A The display will show PROD TIME ENTR Repeat Steps 2 4 for any other product B Press and release the PRINCE CASTLE LOGO button at any time to exit the Program Mode and return to the Run Mode...

Page 9: ... the desired product is displayed press the MENU ENTER button to select it The first letter in this case theE will start blinking 2 When all four digits have been changed press the MENU ENTER button to save the new name 4 A To change the blinking E use the UP or DOWN Arrow button to scroll to the desired letter number symbol B When the desired selection is displayed press the PAN button to the lef...

Page 10: ... time to exit the Program Mode and return to the Run Mode NOTE If the MENU ENTER button has not been pressed to save any changes the program will revert to the original time 3 Set Volume Level A The default setting for the volume level is OFF B Press and hold the PRINCE CASTLE LOGO button then immediately press and hold the MENU ENTER button until the display shows one of the programming menus C U...

Page 11: ...INCE CASTLE LOGO button to store the new address 4 Available addresses are BIN1 thru BIN9 BINA BINB BINC BIND BINE and BINF IMPORTANT Continue to Step 5 to check the timer address No two timers can have the same address To change the timer address turn the unit power switch off and wait 15 seconds Turn the power switch back on and immediately press and hold the PRINCE CASTLE LOGO button and the DO...

Page 12: ...Mozzarella Stick MOZ 30 3 Onion ONIN 30 3 Mushroom MUSH 30 3 Chicken Nuggets NUGG 30 3 Special 1 SPC12 30 3 Special 2 SPC22 30 3 Special 3 SPC32 30 3 Special 4 SPC42 30 3 Special 5 SPC52 30 3 Special 6 SPC62 30 3 Special 7 SPC72 30 3 Special 8 SPC82 30 3 Special 9 SPC92 30 3 Menus HAM BACN SAUS EGGS MNU1 Bkft2 BUR1 BUR2 BUR2 BUR2 MNU2 Reg1 CHX1 CHX2 CHX3 WING MNU3 Reg2 FISH MOZ POP MUSH MNU4 Reg3 ...

Page 13: ...cuit boards Consult authorized Service Technician Display flashes Opn and rEL Temperature is below 75 F Heater inoperable Probe inoperable Relay inoperable Consult authorized Service Technician Display shows HHH for an extended period of time and heater surface temperature is hot Temperature is above 300 F abnormal operation Consult authorized Service Technician Display shows HHH for an extended p...

Page 14: ...Kit 4 DHBCVR A 1 3 Size Pan Cover Pkg of 4 5 541 169S Rack Kit 6 5436 802S Overlay Kit 7 197 232S Mounting Foot Pkg of 4 Ref Part No Description 8 DHBPAN A 1 3 Size Pan Pkg of 6 9 78 184S Power Switch 10 88 609S Power Connector 11 72 200 15S Power Cord 12 541 959S PCB Audio Interface Kit 13 541 734S Main PCB Kit 14 541 719S Display PCB Kit 15 541 999S Timer Bar Kit 2 2 1 2 11 10 12 13 14 6 7 15 4 ...

Page 15: ...HBPAN A 1 3 Size Pan Pkg of 6 5 DHBCVR A 1 3 Size Cover Pkg of 4 6 536 802S Display Overlay Kit 7 541 997S Timer Bar Kit 8 197 232S Mounting Foot Pkg of 4 Ref Part No Description 9 541 734S Main PCB Kit 10 541 719S Display PCB Kit 11 88 709 2 11S Speaker Kit 12 541 959S PCB Audio Interface Kit 13 78 184S Power Switch 14 88 609S Power Inlet Connector 15 72 200 15S Power Cord 2 2 1 2 15 10 12 14 6 1...

Page 16: ... Carol Stream IL 60188 USA Telephone 630 462 8800 Fax 630 462 1460 Toll Free 1 800 PCASTLE www princecastle com Printed in USA 10 10 2010 Prince Castle LLC Product Holding Bin DHB2SS 20 27 Wiring Diagram DHB2SS 20 and 27 ...

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