www.Wayne-Dalton.com
349981 REV2_05/17/2016
©
Copyright 2016 Wayne Dalton, a division of Overhead Door Corporation
53
CONTROL PANEL ERROR MESSAGES - DOOR CONTROL ERROR CODES
CONTROL PANEL ERROR MESSAGES - ERROR CODE PRIORITY LEVELS
CODE
DESCRIPTION
PROBLEM
POSSIBLE SOLUTION
E17
Reset Limits
(HIGH PRIORITY)
The position limits cannot be verified
Perform a Quick Setup
E18
Wireless Airlock Failed to
Authorize Opening
(Low Priority)
The controller failed to receive an Airlock request
acknowledgement.
Check opposite controller to ensure that it is operational. Check that both controllers
have been wirelessly connected together and that each controller has Wireless and
Airlock enabled. Disconnect controllers and run a discovery to reconnect controllers.
E19
Wireless No Response
There was no response from the onboard wireless
Ensure that the Wireless is Enabled then power cycle the controller.
E20
Backroll error
Door movement when at idle state
Verify there are no obstructions, verify motor gear box is functional.
E21
Option - Seywave OCS
Remote Timeout
A paired Seywave wireless O/C/S remote has timed out. Check the remote for operation. Refer to supplied Seywave Wireless manual for
troubleshooting.
E22
Option - Seywave DS
Remote Timeout
A paired Seywave wireless Door Sensor remote has
timed out.
Check the remote for operation. Refer to supplied Seywave Wireless manual for
troubleshooting.
E23
Option - Seywave DS
Connection Fault
A paired Seywave wireless Door Sensor remote has
reported a connection fault.
Check the connection and remote for operation. Refer to supplied Seywave Wireless
manual for troubleshooting.
E24
N/A
E25
Manual Crank input active
(Medium Priority)
Manual Crank is off the Support Bracket
Put Hand Crank back on the Support Bracket.
E26
Overtravel error (HIGH
PRIORITY)
Door moves beyond limits.
Reset limits
E27
Photoeye connection test fail
(Medium Priority)
Monitored Photoeye connection test failed.
Check photoeye connections
E28
Photoeye 1 activation (Low
Priority)
Photoeye 1 has detected an obstruction.
Check for obstructions in photoeye path
E29
Photoeye 2 activation (Low
Priority)
Photoeye 2 has detected an obstruction
Check for obstructions in photoeye path
E30
Input Timer Exceeded
Input activation lasting longer than 2 minutes.
Verify wall buttons are not stuck. Check connections for a short.
Priority Level
Reset Condition
Comment
Low
Activation input
Can also be reset by higher priority reset conditions
Medium
Stop, E-Stop or Menu/Enter button pressed
Can also be reset by higher priority reset conditions
High
Menu/Enter button pressed and held for 2 seconds.
Screen Flashes
Priority Reset Limits
Successful Quick Setup
Auto-clears when limits are set
Priority Encoder Connection
Communication restored between encoder and controller
Auto-clears when fault no longer exists
Priority INV_ERROR_UU
Incoming main voltage is within range
Auto-clears when fault no longer exists
Priority INV_ERROR_12VInternal 12V
Internal 12V DC level is within range
Auto-clears when fault no longer exists
Priority INV_ERROR_24V
Internal 24V DC level is within range
Auto-clears when fault no longer exists