INFINIUM ∞ ECO-V150
Variable Speed Pump
I pg 29
Troubleshooting Guide
SYMPTOM
POSSIBLE CAUSE
POTENTIAL SOLUTIONS
INFINIUM ECO V-150
FAILS
TO START
Controller DIP switches not
configured properly
Verify that the DIP switches of SW100
under the controller terminal box cover
are in the correct position. Refer to
section 10.
Mains Voltage is not present
Replace fuse, reset breaker/GFI.
Tighten mains wire connections.
User Interface is not connected
Check connections at J201 connector.
INFINIUM ECO V-150 shaft is
locked
Check if the INFINIUM ECO V-150 can
be rotated by hand and remove any
blockage.
INFINIUM ECO V-150 shaft is
damaged
Replace INFINIUM ECO V-150.
INFINIUM ECO V-150
RUNS
THEN STOPS
Over temperature FAULT
Check that back of INFINIUM ECO
V-150 is free from dirt and debris. Use
compressed air to clean.
Over current FAULT
INFINIUM ECO V-150 will automatically
restart after one (1) minute.
INFINIUM ECO V-150 IS
NOISY
Debris in contact with fan
Check that back of INFINIUM ECO
V-150 is free from dirt and debris. Use
compressed air to clean.
Debris in strainer basket
Clean strainer basket.
Loose mounting
Check that mounting bolts of INFINIUM
ECO V-150 and pump are tight.
INFINIUM ECO V-150
RUNS,
BUT NO FLOW
Impeller is loose
Check that INFINIUM ECO V-150 is
spinning by looking at fan on back of the
motor. If so, check that pump impeller is
correctly installed.
Air leak
Check plumbing connections and verify
they are tight.
Clogged or restricted plumbing
Check for blockage in strainer or suction
side piping.
Checked for blockage in discharge piping
including partially closed valve or dirty
pool filter.
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
PUMP FAILURE.
Pump will not prime - Air leak,
too much air.
Check suction piping and valve glands on any
suction gate valves. Secure lid on pump strainer
pot and be sure lid gasket is in place. Check water
level to be sure skimmer is not drawing air.
Pump will not prime - Not
enough water.
Be sure the suction lines, pump, strainer, and
pump volute are full of water. Be sure valve on
suction line is working and open (some systems do
not have valves). Check water level to make sure
water is available through skimmer.
Clean pump strainer pot.
Replace gasket.
REDUCED
CAPACITY AND/OR
HEAD.
Air pockets or leaks in suction Check suction piping and valve glands on any
suction Gate valves. Secure lid on pump strainer
pot and be sure lid gasket is in place. Check water
level to be sure skimmer is not drawing air.
Clogged impeller.
Turn off electrical power to the pump.
Disassemble (see page 16, ‘Pump Disassembly’)
Clean debris from impeller. If debris cannot be
removed, complete the following steps:
1. Remove left hand thread anti-spin bolt and
O-ring.
2. Remove, clean, and reinstall impeller.
Reassemble (see page 17, ‘Pump Reassembly’)
Pump strainer clogged.
Clean suction trap.
PUMP FAILS TO
START.
Mains
1. Replace fuse, reset breaker/GFCI.
2. Tighten mains wire connections.
Voltage is
Check if the pump can be rotated by hand and
remove any blockage.
not present
Replace pump.
PUMP RUNS THEN
STOPS
Over temperature FAULT
Check that back of pump is free from dirt and
debris. Use compressed air to clean.
Over current FAULT
Pump will automatically restart after one (1) minute.
PUMP IS NOISY.
Debris in contact with fan
Check that back of pump is free from dirt and
debris. Use compressed air to clean.
Debris in strainer
Clean strainer basket.
Check that mounting bolts of pump and pump are
tight.
PUMP RUNS
WITHOUT FLOW.
Impeller is loose
Check that pump is spinning by looking at fan on
back of Infinium Eco-V Variable Speed Pump. If so,
check that pump impeller is correctly installed.
Air leak
Clogged or restricted
plumbing
Check plumbing connections and verify they are
tight. Check for blockage in strainer or suction side
piping.
Checked for blockage in discharge piping including
partially closed valve or dirty pool filter.