Watchguard Firebox SOHO 6 Wireless, Руководство пользователя

Страница: 132 / 208

110 WatchGuard Firebox SOHO 6 Wireless
Frequently Asked Questions
Why do I need a static external address?
To make a VPN connection, each of the two appliances must know
the IP address of the other appliance. If the addresses are dynamic,
the addresses can change. A changed address prevents a
connection between the two appliances.
How do I get a static external IP address?
The external IP address for your computer or network is assigned
by your ISP. Many ISPs use dynamic IP addresses so that their
network is easier to configure and to make the connection of a Web
server to their network more difficult. Most ISPs supply a static IP
address as an optional service.
How do I troubleshoot the connection?
If you can ping the remote SOHO 6 Wireless and the computers on
the remote network, the VPN tunnel functions correctly. The
configuration of the network software or the applications are
possible causes of other problems.
Why is ping not working?
If you cannot ping the local network address of the remote
SOHO 6 Wireless, follow these steps to identify the problem:
1 Ping the external address of the remote SOHO 6 Wireless.
For example, at Site A, ping 68.130.44.15 (Site B). If the ping does not
come back, make sure the external network settings of Site B are correct.
If the settings are correct, make sure that the computers at Site B have
access to the Internet. If this procedure does not give a solution, speak to
a service person at your ISP.