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TROUBLE SHOOTING

 

SYMPTOM 

ACTION 

Pilot will not light after pressing the 
sparker many times. 

1. When lighting the appliance for the first time after installation or 

after servicing, there is air in the gas line. It takes a while for all 
the air to purge out of the pilot before gas can reach the pilot and 
ignite. Remove the glass door and try lighting the pilot many times 
to purge the air. 

2. Check to make sure the gas supply to the appliance is turned on 

and there is adequate gas supply pressure to the appliance. 

3.Check for sparks between the spark electrode and the pilot head 

when the sparker is pressed. If there are no sparks, 

     a. Check for broken or poor connection from the sparker to the 

electrode.  

     b. Check for the spark shorting or arcing at other locations.  
     c. Check for defective sparker. 
     d. Check for defective spark electrode. 
4. With the door removed, try lighting  the pilot with a match. 
     a. If air is blowing on the flame of the match, hold the control 

knob in at the ‘

PILOT

’ setting until all the air is purged out of the 

line. 

     b. If there is no gas or air coming out of the pilot and there is gas 

pressure to the appliance, the pilot orifice may be blocked or the 
gas valve may be defective. 

Pilot will not remain on after being lit. 

1. Press the control knob all the way in.  
2. Hold the control knob in for a longer period of time. 
3. If you are trying to re-light the pilot immediately after you have 

shut-off the pilot, you have to wait a few minutes for the valve to 
reset. 

4. Check to see if the pilot flame is large enough to reach and 

surround the thermocouple. If the flame is too small, check for 
correct gas supply pressure. If pressure is good, adjust the pilot 
flame size with the adjustment screw on the valve. If the flame 
cannot be adjusted, there might be some debris obstructing the 
pilot orifice. 

5. Check for poor connection of the thermocouple to the valve. 
6. Check for proper millivolts of the thermocouple. The 

thermocouple should generate at least 30 mV or it is defective. 

7. Check for defective gas valve. 

The main burner does not turn on with 
the pilot lit. 

1. Check to make sure the control knob is turned to the ‘

ON

’ 

position. 

2. The thermopile takes a bit of time to heat up and generate enough 

voltage to activate the valve. Wait a little longer. 

Please check to make sure the instructions are followed exactly before attempting trouble 
shooting of the appliance. 
 

WARNING: 

Trouble shooting and servicing of gas and electrical devices of the appliance 

should only be conducted by a qualified service technician. 

17 

f i r e - p a r t s . c o m

Содержание northfire dvr36h

Страница 1: ...r s phone Follow the gas supplier s instructions If you cannot reach the gas supplier call the fire department PLEASE READ INSTRUCTIONS CAREFULLY BEFORE INSTALLING AND OPERATING THE APPLIANCE WARNING...

Страница 2: ...tions 5 13 Operation Instructions 14 15 Maintenance 16 Trouble Shooting Instructions 17 18 Servicing 19 20 Important Information Form 21 Warranty 22 Parts and Accessories 23 Allowed Termination Locati...

Страница 3: ...ty Please read the manual carefully prior to installation and operation of the appliance Proper installation operation and maintenance of the appliance will provide you with many years of enjoyment CA...

Страница 4: ...orm with local code or current National Electrical code ANSI NFPA No 70 1987 in the US and in Canada the current Canadian Electrical Code CSA C22 1 HIGH ALTITUDE INSTALLATION When installing this appl...

Страница 5: ...CONTROL TOP LOUVERS GLASS DOOR APPLIANCE DIMENSIONS FRONT VIEW 36 1 4 23 1 2 37 3 4 TOP VIEW SIDE VIEW FRONT VIEW 3 1 2 Except for the vent connector locations the rear vented DVR36H and top vented D...

Страница 6: ...ble for venting See APPENDIX A ALLOWABLE TERMINATION LOCATIONS VENT TERMINATION 1 See ALLOWABLE TERMINATION LOCATIONS diagram page 24 to establish a suitable vent termination location 2 In heavy snowf...

Страница 7: ...nt 6 FRAMING DIMENSIONS 36 1 4 16 39 1 2 28 36 1 4 56 36 1 4 31 16 If more rigidity is required A stud may be added to the back of the top nailing flange after the fireplace is installed TERMINATION F...

Страница 8: ...Observe the venting chart given in this manual 5 Use a vent spacer between the inside and outside flex vents at every 3 ft intervals 6 Never slope horizontal running vents downwards 7 Maintain at leas...

Страница 9: ...stallations with short vents With taller vents the efficiency and flame characteristics will change Therefore an exhaust restrictor plate is provided by the manufacturer to preserve as much of the ori...

Страница 10: ...ravent locate the restrictor in the exhaust section fitting into the formed lip Restrictor Placement WARNING These restrictors are only to be installed in the vent system if the vent exceeds 7 in vert...

Страница 11: ...of the gas supply piping system at test pressures equal to or less than 1 2 psig 3 5 kPa Failure to do so will damage the appliance s gas valve Such damage is not covered by the manufacturer s warran...

Страница 12: ...two buckle latches below the door Release the bottom buckles first then gently swing the door away from the fireplace and lift it off the top hooks Keep the door pressed against the appliance while r...

Страница 13: ...om obstructing the burner ports WARNING Do not place the lava rocks or the embers directly on the burner ports fire explosion or excessive carbon monoxide CO may result causing property damage persona...

Страница 14: ...eplace and into the bottom of the gas fireplace Be sure to connect a grounding wire to the side of gas fireplace Use any screw hole on the side for this purpose Slide the thermal snap switch into the...

Страница 15: ...e appliance area for gas Be sure to smell next to the floor because some gases are heavier than air and will settle on the floor IF YOU SMELL GAS follow the instruction on the front cover of this manu...

Страница 16: ...tly and turn control knob counterclockwise 4 to PILOT position depress control knob and light pilot by repeatedly pressing the sparker Venting of air may take place at the pilot prior to the flow of f...

Страница 17: ...e outside the house wearing a dust mask The logs are very fragile take care not to break them After cleaning the logs must be replaced as per the instructions in this manual When replacing glass door...

Страница 18: ...as valve may be defective Pilot will not remain on after being lit 1 Press the control knob all the way in 2 Hold the control knob in for a longer period of time 3 If you are trying to re light the pi...

Страница 19: ...primary air by opening the primary air shutter 2 Check for proper placement of the logs and branches See that section in the instruction manual 3 Check for obstruction of the burner ports by the ember...

Страница 20: ...with a screwdriver Rotate air shutter with a flat tip screw driver The primary air opening size can be easily seen with a flashlight Tighten the air shutter set screw after adjustment CAUTION Adjust...

Страница 21: ...ssembly plate to the appliance Gently lift the assembly up and tilt the back up to clear the front of the valve from the opening Replacing the assembly is the reverse of the above instructions Disconn...

Страница 22: ...HONE NUMBER COMPANY NAME ADDRESS PHONE NUMBER APPLIANCE MODEL NUMBER NORTHFIRE DVR36H DVT36H SERIAL NUMBER GAS TYPE NATURAL GAS LPG VALVE TYPE SIT 820 DATE PURCHASED INSTALLATION INSTALLER NAME DATE I...

Страница 23: ...part or accessory OBTAINING WARRANTY SERVICE To obtain warranty service the consumer shall return the defective part to the original selling dealer transportation prepaid along with the serial number...

Страница 24: ...0007 BURNER 836 0050 ORIFICE CAP NG 44 DMS 301 0057 ORIFICE CAP LP 55 DMS 301 0060 LOG SET 3 Piece 310 0019 5 FT VENT TERMINATION KIT TVK 2 VENT TERMINATION TK 1 4 x 5 FT ALUMINUM FLEX PIPE 312 0014 7...

Страница 25: ...24 24 fire parts com...

Страница 26: ...___________________ Telephone ______ ______ _________ Dealer s Name Address ______________________________________________________ ______________________________________________________ Installer s Na...

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