16
warmhaus.com
Error
Code
Description of the Error
Malfunction
Probable Cause
Solution(s)
E 19
Water flow selection with
water flow meter input
reading
Lack of domestic heating
water on request
Wrong parameters settled on TsP
menu
1-) Call for authorised service at first
2-) Only authorised service must adjust TsP Parameter P01=0 with
defalut value
E 20
CH Overtemperature,
Temperature Central
Heating > TSP 81 value °C
Boiler does not work,
E81 error code flashing
on the screen
> Lack of water on the system
> Pump blockage
> Pump failure
> Pump harness
> Installation blockage
1-) RESET boiler at first check if problem removed
2-) Check boiler central heating valves are open if they are closed
open of all
3-) Check all radiator valves are open if they are closed open of all
minimum 3 meters of radiator must be open
4-) RESET boiler and check if problem removed
5-) Call for authorised service
E 21
Delta Temperature
Central Heating flow
and Return > TSP 82
value °C
Boiler does not work,
E21 error code flashing
on the screen
> Lack of water on the system
> Pump blockage
> Pump failure
> Pump harness
> Installation blockage
1-) RESET boiler at first check if problem removed
2-) Check boiler central heating valves are open if they are closed
open of all
3-) Check all radiator valves are open if they are closed open of all
minimum 3 meters of radiator must be open
4-) RESET boiler and check if problem removed
5-) Call for authorised service
E 28
Maximum allowed
consecutive lock-out reset
reached
Usable RESET number
reached.
Too many consecutive lock-out
failures (followed by reset) due to
other possible causes
1-) Removing power supply reset will be allowed
2-) Check the root cause of Error code to solve
3-) If fault still persists call for authorised service
E 37
Low voltage anomaly
Boiler does not work,
E37 error code flashing
on the screen
Low voltage < 165 VAC +/- 5%
on the supply network during normal
operation OR < 182 VAC +/- 5% during
Au-TO calibration mode
1-) Call for Electrical supply network provider
2-) Error will remove if supply voltage > 170 VAC +/- 5%
3-) If this failure is observed during calibration calibration can not be
complete unless supply voltage > 188 VAC +/- 5%
E 40
Wrong network frequency
survey
Boiler does not work,
E40 error code flashing
on the screen
Wrong frequency of the electric
supply net work . Value out of
tolerance, 50 Hz +/- 5%
1-) Call for Electrical supply network provider
2-) Error will remove if supply frquency 50 Hz +/- 5%
E 41
Loss of flame more than
6 successive times
Boiler does not work,
E41 error code flashing
on the screen
> Too many domestic hot water
request in short period ( 1 min )
> Low gas pressure
1-) Call for authorised service at first
E 42
Buttons anomaly
Boiler does not work,
E42 error code flashing
on the screen
Wrong parameters settled on
TsP menu
1-) Call For service
E 43
Opentherm
communication
error
Boiler does not work,
E43 error code flashing
on the screen after 1
minute of communucation
error
Opentherm line disconnected
1-) Remove energy from boiler and re energize E43 will be removed
and boiler & buttons will get back to funcitional
2-) Replace the room unit batteries with the fresh ones and reset
from room unit
3-) Check cabling between boiler and room unit and re connect if
any disconnection, if connection set up succesfully then connection
symbol will be activated on the screen
4-) Call for authorised service to re connect openterm connection
E 44
Cumulated intermittent
ignition without reaching
burner ignition.
Boiler does not work,
E44 error code flashing
on the screen
> Intermittent contacts on harness
> Hammer effect on water net
> Too many request from in shotr
time from out side room units or
thermosad bridge etc.
1-) Reset & Restart boiler
2-) Call for authorised service at first
E 62
Calibration request
Boiler does not work,
E62 error code flashing on
the screen
> Calibration not done
> Replacing board but not service
key from the board dismantled
> Service key damaged or
disconnected
> Updating Software (probable)
1-) Call For service
E 72
Delta T heating at ignition
not occurred
Boiler does not work,
E72 error code flashing on
the screen
> FLOW OR RETURN Sensor not on
position
1-) Call for authorised service at first
2-) Check RETURN and FLOW sensor on position.
E 74
Second CH temperature
Probe faulty
Boiler does not work,
E74 error code flashing on
the screen
> FLOW and LIMIT Sensor (double
NTC ) faulty
1-) Reset & Restart boiler
2-) Call for authorised service.
E 77
Absolute current values
reached
Boiler does not work,
E77 error code flashing on
the screen
> Gas inlet pressure
> Aging or rust on the electrode
> Recirculation on fluegas path
> Blokage on flue or wrong flue
> Electrode position
> Cabling disconnections
> Combustion calibration
> Electronic board
> Gas valve failure
1-) Reset & Restart boiler
2-) Call for authorised service.
E 78
Max regulation current
value reached
Boiler does not work,
E78 error code flashing on
the screen
> Gas inlet pressure
> Aging or rust on the electrode
> Recirculation on fluegas path
> Blokage on flue or wrong flue
> Electrode position
> Cabling disconnections
> Combustion calibration
> Electronic board
> Gas valve failure
1-) Reset & Restart boiler
2-) Call for authorised service.
E 79
Min regulation current
value reached
Boiler does not work,
E79 error code flashing on
the screen
> Gas inlet pressure
> Aging or rust on the electrode
> Recirculation on fluegas path
> Blokage on flue or wrong flue
> Electrode position
> Cabling disconnections
> Combustion calibration
> Electronic board
> Gas valve failure
1-) Reset & Restart boiler
2-) Call for authorised service.
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