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16

warmhaus.com

Error

Code

Description of the Error

Malfunction

Probable Cause

Solution(s)

E 19

Water flow selection with

water flow meter input 

reading

Lack of domestic heating

water on request

Wrong parameters settled on TsP 

menu

1-) Call for authorised service at first

2-) Only authorised service must adjust TsP Parameter P01=0 with 

defalut value

E 20

CH Overtemperature,

Temperature Central

Heating > TSP 81 value °C

Boiler does not work,

E81 error code flashing

on the screen

> Lack of water on the system

> Pump blockage

> Pump failure

> Pump harness

> Installation blockage

1-) RESET boiler at first check if problem removed

2-) Check boiler central heating valves are open if they are closed 

open of all

3-) Check all radiator valves are open if they are closed open of all 

minimum 3 meters of radiator must be open

4-) RESET boiler and check if problem removed

5-) Call for authorised service

E 21

Delta Temperature

Central Heating flow

and Return > TSP 82 

value °C

Boiler does not work,

E21 error code flashing

on the screen

> Lack of water on the system

> Pump blockage

> Pump failure

> Pump harness

> Installation blockage

1-) RESET boiler at first check if problem removed

2-) Check boiler central heating valves are open if they are closed 

open of all

3-) Check all radiator valves are open if they are closed open of all 

minimum 3 meters of radiator must be open

4-) RESET boiler and check if problem removed

5-) Call for authorised service

E 28

Maximum allowed 

consecutive lock-out reset 

reached

Usable RESET number

reached.

Too many consecutive lock-out 

failures (followed by reset) due to 

other possible causes

1-) Removing power supply reset will be allowed

2-) Check the root cause of Error code to solve

3-) If fault still persists call for authorised service

E 37

Low voltage anomaly

Boiler does not work,

E37 error code flashing

on the screen

Low voltage < 165 VAC +/- 5%

on the supply network during normal 

operation OR < 182 VAC +/- 5% during 

Au-TO calibration mode 

1-) Call for Electrical supply network provider

2-) Error will remove if supply voltage > 170 VAC +/- 5%

3-) If this failure is observed during calibration calibration can not be 

complete unless supply voltage > 188 VAC +/- 5%

E 40

Wrong network frequency

survey

Boiler does not work,

E40 error code flashing

on the screen

Wrong frequency of the electric 

supply net work . Value out of 

tolerance,  50 Hz +/- 5% 

1-) Call for Electrical supply network provider

2-) Error will remove if supply frquency 50 Hz +/- 5%

E 41

Loss of flame more than

6 successive times

Boiler does not work,

E41 error code flashing

on the screen

> Too many domestic hot water

request in short period ( 1 min )

> Low gas pressure

1-) Call for authorised service at first

E 42

Buttons anomaly

Boiler does not work,

E42 error code flashing

on the screen

Wrong parameters settled on

TsP menu

1-) Call For service

E 43

Opentherm 

communication

error

Boiler does not work,

E43 error code flashing

on the screen after 1

minute of communucation 

error

Opentherm line disconnected

1-) Remove energy from boiler and re energize E43 will be removed 

and boiler & buttons will get back to funcitional

2-) Replace the room unit batteries with the fresh ones and reset 

from room unit

3-) Check cabling between boiler and room unit and re connect if 

any disconnection, if connection set up succesfully then connection 

symbol will be activated on the screen

4-) Call for authorised service to re connect openterm connection

E 44

Cumulated intermittent

ignition without reaching

burner ignition.

Boiler does not work,

E44 error code flashing

on the screen

> Intermittent contacts on harness

> Hammer effect on water net

> Too many request from in shotr

time from out side room units or

thermosad bridge etc.

1-) Reset & Restart boiler

2-) Call for authorised service at first

E 62

Calibration request

Boiler does not work,

E62 error code flashing on

the screen

> Calibration not done

> Replacing board but not service

key from the board dismantled

> Service key damaged or

disconnected

> Updating Software (probable)

1-) Call For service

E 72

Delta T heating at ignition 

not occurred

Boiler does not work,

E72 error code flashing on

the screen

> FLOW OR RETURN Sensor not on

position

1-) Call for authorised service at first

2-) Check RETURN and FLOW sensor on position.

E 74

Second CH temperature 

Probe faulty

Boiler does not work,

E74 error code flashing on

the screen

> FLOW and LIMIT Sensor (double 

NTC ) faulty

1-) Reset & Restart boiler

2-) Call for authorised service.

E 77

Absolute current values

reached

Boiler does not work,

E77 error code flashing on

the screen

> Gas inlet pressure

> Aging or rust on the electrode

> Recirculation on fluegas path

> Blokage on flue or wrong flue

> Electrode position

> Cabling disconnections

> Combustion calibration

> Electronic board

> Gas valve failure

1-) Reset & Restart boiler

2-) Call for authorised service.

E 78

Max regulation current 

value reached

Boiler does not work,

E78 error code flashing on

the screen

> Gas inlet pressure

> Aging or rust on the electrode

> Recirculation on fluegas path

> Blokage on flue or wrong flue

> Electrode position

> Cabling disconnections

> Combustion calibration

> Electronic board

> Gas valve failure

1-) Reset & Restart boiler

2-) Call for authorised service.

E 79

Min regulation current 

value reached

Boiler does not work,

E79 error code flashing on

the screen

> Gas inlet pressure

> Aging or rust on the electrode

> Recirculation on fluegas path

> Blokage on flue or wrong flue

> Electrode position

> Cabling disconnections

> Combustion calibration

> Electronic board

> Gas valve failure

1-) Reset & Restart boiler

2-) Call for authorised service.

Содержание ENERWA

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Страница 6: ...iately evacuate the place with gas odour Natural Gas Emergency Line from your neighbour or another suitable place Do not make any intervention on installation Never close culverts ensuring discharge o...

Страница 7: ...7 warmhaus com...

Страница 8: ...blocked If a room thermostat or control device is connected ensure that it is at ON position If you will shut off the combi boiler for a long period perform below written operations Discharge the radi...

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Страница 10: ...ockwise or decreases when rotated counter clockwise The adjusted value shall be confirmed after flashing for 4 5 seconds after releasing the button and continues to display the temperature value in th...

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Страница 15: ...heck if problem removed 2 Check boiler central heating valves are open if they are closed open all 3 Check all radiator valves are open if they are closed open minimum 3 meters of radiator must be ope...

Страница 16: ...E 42 Buttons anomaly Boiler does not work E42 error code flashing on the screen Wrong parameters settled on TsP menu 1 Call For service E 43 Opentherm communication error Boiler does not work E43 err...

Страница 17: ...lokage on flue or wrong flue Electrode position Cabling disconnections Combustion calibration Electronic board Gas valve failure 1 Reset Restart boiler 2 Call for authorised service E 92 Air compensat...

Страница 18: ...y valve discharge should be connected to a discharge funnel Otherwise safety valve shall be activated and manufacturer shall not be responsible due to water discharge to the place of device 0 3 2 1 0...

Страница 19: ...over time you must at least execute maintenance operations on a yearly basis in compliance with what is stated in the relative point at annual check and maintenance of the appliance in compliance with...

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Страница 21: ...lgesi Park Cadde No 10 10 05 2016 www warmhaus com tr Par a Ad Nil fer BURSA TURKEY Malzeme Tarih Date izen Drawn TAR H REV NO A IKLAMA Kontrol Approved Onay Drawn aut REV Z YAPAN All rights reserved...

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