Diagnostics
84
Lexa PLUS | Instructions for Use | RIS-311 ENG Rev03 | 29/08/2022 | © W&H Sterilization Srl
TROUBLESHOOTING TABLE
Note
: If your problem is not resolved, call your authorized service provider.
Notice
: Before sending the sterilizer for technical service, remove the mains cable, empty both water tanks and use the original or appropriate
packaging.
Problem
Possible cause
Solutions
The sterilizer remains switched
OFF.
The mains switch or network circuit breaker is OFF.
Activate the mains switch or network circuit breaker (ON).
No voltage at the socket.
Check the electric circuit.
The power cord is not connected properly.
Check and connect the power cord properly.
Water is leaking at the front of the
sterilizer.
Leaks through the chamber door gasket.
Clean or replace the door gasket.
Clean the chamber face side.
Internal leak.
Call technical service.
The cycle commences but there
is no pressure/temperature rise.
The safety thermostat switch is open.
Reset the safety thermostat switch. See "Extraordinary maintenance" on page 75
Electric - electronic fault.
Call technical service.
At the end of the cycle, there is
residual water in the chamber.
Sterilizer not properly leveled.
Properly level the surface the sterilizer is placed on.
Overloaded chamber.
Comply with the maximum load weight limits for each type of load. Always use the
chamber rack for trays and cassettes. See "Load maintenance and preparation" on
page 49
Chamber filters clogged.
Remove and clean the chamber filters.
One or more chamber filter caps not well-positioned. Mount the chamber filter caps properly (see "User maintenance" on page 64).
Load incorrectly placed.