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8.0 SERVICE POLICY

The WebAlert Series process monitors have a 2-year warranty on electronic components and a 1-year
warranty on mechanical parts.

We stock replacement parts for immediate exchange after we have isolated the cause of a problem.

Factory authorized repairs that are received via next-day-air will be returned within 24 hours. Normal
turnaround time for returns is two weeks.

Out of warranty repairs are done on a flat fee basis.

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Содержание WebAlert WA500

Страница 1: ...ries Process Monitor Instruction Manual Five Boynton Road Hopping Brook Park Holliston MA 01746 USA TEL 508 429 1110 FAX 508 429 7433 WEB www walchem com WebAlert WA500 Process Monitor W A L C H E M I...

Страница 2: ...months for electronics and 12 months for mechanical parts and electrodes from date of delivery from the factory or authorized distributor under normal use and service and otherwise when such equipment...

Страница 3: ...STARTUP 19 4 5 SHUT DOWN 19 5 0 OPERATION 19 5 1 MENU SELECTION LINKS 19 5 2 STARTUP 20 5 3 SYSTEM SUMMARY MENU 21 5 4 4 20 MA INPUTS 21 5 5 4 20 MA CALIBRATION 24 5 6 DIGITAL INPUTS 25 5 7 ALARM 29...

Страница 4: ...toring data logging auto reporting and auto alarming User defined alarms can be received by email or cell phone text message The solid state alarm relay notifies on site personnel Data logs can be del...

Страница 5: ...Electrical Non Isolated 5 VDC with 301 K ohm pull up 0 400 Hz 1 25 msec minimum width Devices supported Any device with isolated open drain open collector transistor or reed switch Support on inputs...

Страница 6: ...Full 0 to 20 mA Full Tank Volume 0 to 999 999 999 units defined by user Low Alarm Limit 999 999 999 to 999 999 999 units of measure defined by user High Alarm Limit 999 999 999 to 999 999 999 units of...

Страница 7: ...of the parts are missing The carton should contain a WebAlert series process monitor and instruction manual Any options or accessories will be incorporated as ordered 3 2 Mounting the Electronic Encl...

Страница 8: ...mbol Publication Description IEC 417 No 5019 Protective Conductor Terminal IEC 417 No 5007 On Supply IEC 417 No 5008 Off Supply ISO 3864 No B 3 6 Caution risk of electric shock ISO 3864 No B 3 1 Cauti...

Страница 9: ...6 Figure 1 Identification of Parts...

Страница 10: ...7 Figure 2 Wiring Diagram for AC Power Input...

Страница 11: ...8 Figure 3 Wiring Diagram for Digital Inputs and Outputs...

Страница 12: ...9 Figure 4 Wiring Diagram for Analog Inputs DEVICES POWERED BY THE WEBALERT...

Страница 13: ...10 Figure 5 Wiring Diagram for USB Devices and Communications...

Страница 14: ...11 4 0 FUNCTION OVERVIEW 4 1 Front Panel Alarm LED Status LED...

Страница 15: ...ction If you have not yet set up an ISP account and wish to program the WebAlert from a remote location or if you just prefer the old fashioned method of direct modem to modem communication go to the...

Страница 16: ...WebAlert The WebAlert is capable of this type of communication without any programming by the user prior to attempting the communication Steps Required to Establish a Connection Connect the USB cable...

Страница 17: ...to be entered into the Communications page of the WebAlert either via a direct serial connection or direct modem connection Direct Tap Some of this information needs to be provided to you by the Inte...

Страница 18: ...page of the WebAlert either via a direct serial connection or via the Direct Modem option This information must be provided by the IT Administrator of the LAN The Ethernet IP address of the WebAlert...

Страница 19: ...cedure Parameters that need to be programmed into the WebAlert The WebAlert is capable of this type of communication without any programming by the user prior to attempting the communication Steps Req...

Страница 20: ...P address To set the PC to work with default WebAlert settings the IP address is 10 0 100 30 subnet mask is 255 255 254 0 and the gateway is 10 0 100 30 Parameters that need to be programmed into the...

Страница 21: ...page of each WebAlert on the network either via an USB connection or via the optional modem The Ethernet IP address of the WebAlert The Subnet Mask The Gateway IP address The master must be selected...

Страница 22: ...ach input has fields for defining the type of input selecting units of measure etc as required The alarm output has menus for selecting the types of errors that will trigger the relay cell phone text...

Страница 23: ...hould be selected if nothing is attached to that input Contacting Flow Meter should be selected if a low frequency 10 Hz maximum contacting head water meter is connected to that input These are genera...

Страница 24: ...Temperature or Pressure scale it define the Units of Measure like degrees C or Bars and also set alarm limits 5 3 System Summary Menu There are no programmable parameters in the System Summary Menu p...

Страница 25: ...ecify that this alarm condition is a critical alarm in order to close the alarm relay or send an email High Alarm Limit Type into the text box the Level at which you want a high alarm to occur You mus...

Страница 26: ...Type into the text box the value that corresponds to a 4 mA output signal from the device For example if the flow transmitter sends out 4 mA at 0 00 gpm type in 0 00 Any value between 100 000 and 100...

Страница 27: ...the desired time frame Total This field displays the total flow accumulated since the last time it was reset Reset Total Click on this button to reset the total Last Reset Date This field displays th...

Страница 28: ...nts click on the Reset Defaults button You will be asked to verify that you want to change the calibration Click Yes to continue Another window will pop up to tell you that the calibration was success...

Страница 29: ...You must go to the Alarm page to specify that this alarm condition is a critical alarm in order to close the alarm relay or send an email Rate Low Low Alarm You may specify a flow rate below which an...

Страница 30: ...t You may specify a custom message to be displayed in the System Summary when the digital input contact is open Type it in the text box Custom Message for Closed Contact You may specify a custom messa...

Страница 31: ...the pull down to specify the units of measure for the rate The choices are pulses per second minute hour day week month or year Digital Input Assignment Click on the radio button that best describes t...

Страница 32: ...ormation only and tells you if the alarm relay is currently on or off and if it is on for how much time Possible status messages are Off Off Manual On Time counting up indicating how long the alarm re...

Страница 33: ...indefinitely Alarm Action Status This menu is for information only and displays the status of the remote alarm notification The possible messages to display are Alarm action completed The last alarm n...

Страница 34: ...ortant If this unit is part of a network of controllers you must stagger the reports from each controller in the network to occur at least an hour apart Failure to do this could result in lost reports...

Страница 35: ...data points will be calculated based upon the number of parameters selected to log between the Auto Report Datalog and the Manual Datalog and the log durations Logging Interval Type in the text box th...

Страница 36: ...led the log file is saved and a new file is started No more than two files may be stored at any time so if the file is not downloaded by the time the second file is full the first file is erased Maxim...

Страница 37: ...12 Communications Menu Internet Dial Up Account only appears if a modem is installed Controller ISP User Name When the controller needs to dial out and connect to the Internet Service Provider it need...

Страница 38: ...t be cycled in order for the change to take effect Network Detection only appears if the controller has master networking activated Click on the Detect Network button of the Master Controller and it w...

Страница 39: ...s for information and displays if the controller is connected to the remote server or not and when the connection was made Connection Status This menu is informational only and tells you what is happe...

Страница 40: ...on End Test when you have finished The dialup status should return to Off Line Signal Strength Test Suggestion This field will tell you whether the signal strength is Good or if its Bad and you should...

Страница 41: ...ng Click to place a check in the box if you want the modem to wait for a dial tone before calling out In some countries the dial tone may not be recognized If the modem will not recognize the dial ton...

Страница 42: ...ministrator to identify the controller Gateway Port only for VNet Activations Type the desired VNet port in the text box This will normally not change from the default port of 1194 Sub Network Setting...

Страница 43: ...oftware version is displayed on the System Summary page Save the file to an USB flash drive It must be the only executable file on the root directory of the flash drive Insert the USB flash drive into...

Страница 44: ...level of access type the present password into the text box then type the new password in the text box below Type the new password again in the lowest text box to verify that the new password has been...

Страница 45: ...r This may be via USB Ethernet or modem Once connected to the master click on a link to the slave The link will be given the custom name of the process monitor from the Startup page The first time you...

Страница 46: ...power supply cover is secured with Phillips 1 screws which require a tool to open No user adjustments are inside This panel should only be opened by trained maintenance personnel 6 1 Replacing the Ba...

Страница 47: ...s The process value being measured by the Determine the reason for the out of spec transmitter transmitter is out of specifications condition The low alarm limit for the process being Decrease the low...

Страница 48: ...tings are correct replace the Process Monitor board Digital Input High or High High Rate This error message appears if a Flow meter or Generic Counter digital input type receives contact closures at a...

Страница 49: ...or board mating connectors for corrosion or damage Reinstall the modem board Faulty modem board Replace the modem board Ethernet Failure This error message is caused by a failure of the process monito...

Страница 50: ...warranty on mechanical parts We stock replacement parts for immediate exchange after we have isolated the cause of a problem Factory authorized repairs that are received via next day air will be retur...

Страница 51: ...er cord w cable glands COMMUNICATIONS USB ETHERNET STANDARD N No additional communications M Modem card G Cellular modem card GPRS COMMUNICATIONS SOFTWARE N None 1 Ethernet Networking Master Capabilit...

Страница 52: ...FIVE BOYNTON ROAD HOPPING BROOK PARK HOLLISTON MA 01746 USA TEL 508 429 1110 FAX 508 429 7433 Web www walchem com...

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