35
35
TROUBLESHOOTING
Most of the time Inkling will work flawlessly. But if you are having trouble, Wacom recommends you do the
following:
1. First perform the recommended action in any error message that may appear on your screen. If that
does not solve the problem, review the troubleshooting procedures in this chapter.
2. Look in the
. Your problem may be described there and you can try the solution
offered.
3. Open the Inkling Read Me file and check for any information updates.
4.
.
5. If you are having a compatibility conflict between Inkling and a new hardware or software product, see
for information on downloading updated software. Wacom periodically
updates the software to maintain compatibility with new products.
6. Check the FAQs (Frequently Asked Questions) on the Wacom web site for your region.
7. If you have tried the suggestions in this manual and still cannot resolve the problem, then contact
Wacom for Technical Support. See
and the Read Me file for information on
where to obtain support for your region.
Test your Inkling
Troubleshooting tables
Technical support options
Obtaining software downloads