background image

 27 

Message

  Display Troubleshooting

What to Do

Prior to connecting the product, if you have a monitor 

that you have been using, connect it and then adjust 

the horizontal frequency to 30–91.1 kHz and the vertical 

frequency to 56 –85 Hz. Connect the product. 

Check the resolution.

- Verify that the DVI-I display cable* is connected.

- Verify that the DVI-I display cable connector pins are not 

bent or broken. 

• When the computer goes in to power saving mode, move the 

mouse or press any keyboard key.

• Verify that the computer graphics board is correctly installed.

  

• Verify that the DVI-I display cable is connected.

• Verify that the DVI-I display cable connector pins are 

not bent or broken.

• If you are using a cable other than the DVI-I display 

cable that was included with the product, this message 

may appear prior to the computer going into power-

saving mode. The product is not out of order. Use the 

cable that was included to connect the product.  

Set the refresh rate so that it is 70Hz or less. 

The refresh rate may be adjusted at the Screen Profile 

dialog box for your computer.  

Reference

 

P.11

P.11

P.9

  If One of These Messages Should Appear...

   Troubleshooting

  If One of These Conditions Should Appear...

Condition

The power lamp lights up 

orange or orange and blue. 

The  power  lamp  doesn’t 

light  up  and  the  screen 

doesn’t display. 

What to Do

• Verify that the DVI-I display cable is connected.

• Verify that the DVI-I display cable connector pins are 

not bent or broken. 

• When the computer goes in to power saving mode, 

move the mouse or press any keyboard key. 

• Verify that the computer graphics board is correctly 

installed.

• Verify that the power cable is connected and turn the 

power switch on. 

Reference

P.11

 

P.11

Cin21UX_EN .indd   27

09.7.29   9:50:56 AM

Содержание DTZ-2100D - 2005

Страница 1: ...User s Guide User s Guide Cintiq 21UX Model No DTZ 2100D 2005 1 18 WACOM 21UX User s Guide...

Страница 2: ...8th edition issued in September 2009 Wacom Co Ltd Printed in China 2009 Wacom Co Ltd All rights reserved 2 indd 1 09 7 21 3 09 14 PM...

Страница 3: ...e 18 Rotating the Tablet 18 Mounting the Cintiq21UX on the Stand 19 Using the Tablet in a Face Up Position 19 Working with ExpressKeys and Touch Strips 21 The Grip Pen 22 Basic Operations of the Pen 2...

Страница 4: ...USB connector from your computer and turn off the switch Do not open the back cover Inside this product there are several high voltage parts Persons other than professional service personnel should n...

Страница 5: ...uter Do not use organic solvents to clean this product When cleaning the product never use such organic solvents as alcohol Such solvents may cause discoloration and deterioration in quality Do not le...

Страница 6: ...in the stand or if you want to use the product face up adjust the cable so that it protrudes from the upper part of the body instead of the shaft bearing Do not place the product on unstable surfaces...

Страница 7: ...connect or disconnect any cable including USB cables or the power plug while using either this product or your computer as these actions may result in damage to either this product or your computer Us...

Страница 8: ...uct to the original consumer purchaser except software to be free from defects in materials and workmanship under normal use and service as long as the product remains in production but not less than...

Страница 9: ...to P 14 17 regarding how to use these buttons Status LED When the pen switch is on this will become blue Power LED When power has been supplied to Cintiq this will become blue Glows orange when no vi...

Страница 10: ...he product are turned off and that all cables are disconnected 2Place the display unit face down on a flat surface To prevent harm to the front of the unit first spread a cloth or other similar ma ter...

Страница 11: ...differ depending on the region Power Adapter Power Cable Pen and Pen Stand User Guide This booklet Tablet Driver CD ROM DVI I DVI D Adapter DVI I Analog RGB Adapter Stand User Guide Screws 2 Types Cov...

Страница 12: ...nnect a ground wire 5Turn on the product s power switch The power indicator lamp will light up orange 6Turn on your computer 7While looking at the LCD screen configure the colour resolution and size s...

Страница 13: ...for your computer DC Power Connector Power Adapter DC Power Input Terminal To the display port To the USB port Computer Outlet Power Cable For DVI I analog RGB connector Back side of the product 4 9 3...

Страница 14: ...ick on Install Wacom Tablet and installation will begin Thereafter follow the screen instructions and continue the installation process If during processing the identity confirmation dialog box displa...

Страница 15: ...during times of non operation Computer Activity Horizontal Synchronizing Signal Vertical Synchronizing Signal Picture Signal Power Consumption Power Lamp Turned On Yes Yes Yes 54W or less Blue Stand...

Страница 16: ...ear horizontally in the dark areas of the screen for 1200 x 1600 bit resolution This method is recommended in situations where the tablet driver has not been installed Adjustment pattern for phase and...

Страница 17: ...to main menu 3With pushing a enter button close the menu screen or it will be turn off automatically in a short time How to Use the Menu Screen EX Adjusting brightness of screen Adjusting the Brightne...

Страница 18: ...Phase VGA Synchronizes the signal timing of the display to that of the graphics card When you experience an unstable to flickering image use this function to make an adjustment Clock VGA Changes the...

Страница 19: ...thout any adjustment Red Green Blue After selecting the CUSTOM color option you can indepen dently adjust the RED GREEN and BLUE display colors Note Manual changes made to the color settings will inva...

Страница 20: ...can continue to work while the tablet is being rotated The tablet can be mounted on the stand and used or removed from the stand and laid horizontally for use The tablet may be mounted on the stand an...

Страница 21: ...Tablet in a Face Up Position The tablet may be removed from the stand and used face up on a desktop or other suitable surface For this type of use the cable position needs to be adjusted so that it st...

Страница 22: ...ackside of the display so that it sticks out of the top 8Cover the area where the shaft bearing previously was with the small metal cover see page 9 securing it in place with the four screws made to g...

Страница 23: ...while with other applications this acts as a scroll function The Touch Strips can also be customized to perform other functions See Help file See P 24 about how to open it The Touch Strips can be used...

Страница 24: ...ou can change the position of the screen pointer by moving the tip of the pen By varying the amount of pressure applied the boldness of lines and the size of points can be adjusted If the pen nib show...

Страница 25: ...of the pen to double click The second side switch is set to double click as a default setting Dragging Select an icon or folder and then while keeping the pen tip pushed down move the pen to move the...

Страница 26: ...button go to Programs P or All Programs P open Wacom Tablet and select Wacom Tablet Properties Opening the Control Panel in Macintosh Open System Settings and then Wacom Tablet Using the Control Pane...

Страница 27: ...ositioning is required through operation of the right and middle buttons Clicking on the Option button at the bottom of the Control Panel displays and establishes the Optional Settings dialog box Sync...

Страница 28: ...ghly and wipe off If the protective covering for the LCD display becomes soiled wipe with a dry soft cloth If the stain is difficult to remove try moistening the cloth slightly Do not use detergents f...

Страница 29: ...roduct this message may appear prior to the computer going into power saving mode The product is not out of order Use the cable that was included to connect the product Set the refresh rate so that it...

Страница 30: ...is used The pen nib produces a click prior to coming into contact with the screen The pen nib and side switch do not work The side switch does not work The pen cannot be double clicked using the pen n...

Страница 31: ...ialog box re install the tablet driver If use of the USB port is advantageous open the Control Panel folder and then the System folder Then open in order the Hardware and Device Manager folders Next c...

Страница 32: ...ues cannot guarantee an absolutely perfect TFT display Wacom does not allow any pixel to be always white or always black The Cintiq 21UX display contains 5 76 million sub pixels red green or blue dots...

Страница 33: ...arding Limited Warranty in the Asia Pacifi c region excluding China and Hong Kong Wacom Co Ltd warrants the product to the original consumer purchaser including the main unit and accessories such as t...

Страница 34: ...Cin21UX_EN indd 32 09 7 29 9 50 59 AM...

Страница 35: ...dows 12 Macintosh 12 12 Cintiq21UX 13 13 Cintiq21UX Power Save 13 13 14 15 Cintiq21UX 18 18 18 Cintiq21UX 19 19 21 22 23 24 24 24 25 26 26 26 27 27 29 Windows 29 Macintosh 29 30 31 32 Cintiq 21UX DTZ...

Страница 36: ...2 Cintiq21UX Cintiq21UX DTZ 2100D USB PC Cin21UX_KR indd 2 09 7 29 9 53 57 AM...

Страница 37: ...3 DVI DVI PC USB PC USB USB PC USB 15 Cin21UX_KR indd 3 09 7 29 9 54 00 AM...

Страница 38: ...4 Cintiq 35 C 5 C Cin21UX_KR indd 4 09 7 29 9 54 01 AM...

Страница 39: ...5 PC USB RGB DVI DVI RGB Cin21UX_KR indd 5 09 7 29 9 54 02 AM...

Страница 40: ...6 1 2 3 4 1 Pen Tablet DTZ 2100D 2 HV4 DTZ 2100D B 3 WACOM CO LTD 4 SERIAL 5 Coretronic Projection Kunshan Co Ltd 2 RGB DVI 3 1 Windows Macintosh Cin21UX_KR indd 6 09 7 29 9 54 03 AM...

Страница 41: ...7 Status LED TML Power LED Cintiq led Cintiq led Power Switch P 21 P 21 DVI I USB P 18 RGB DVI P 14 17 Cin21UX_KR indd 7 09 7 29 9 54 06 AM...

Страница 42: ...8 Cintiq21UX VESA Video Electronics Association FPMPMI Flat Panel Monitor Physical Mounting interface Standard VESA M4 0 7mm 15mm 15mm 1 OFF 2 3 4 4 M4 0 7mm 5 Cin21UX_KR indd 8 09 7 29 9 54 08 AM...

Страница 43: ...9 CD ROM DVI I DVI D DVI I RGB 2 2 2 MINE A059 4 Cin21UX_KR indd 9 09 7 29 9 54 13 AM...

Страница 44: ...I PC DVI DVI DVI RGB 3 DVI RGB 2 DVI DVI DIGITAL DVI RGB ANALOG 4 DC DC 100V 5 ON 6 ON 7 Refresh Rate Cintiq21UX Refresh Rate High Color 16 65 536 True Color 24 1 677 8 USB PC USB 9 P 12 Cin21UX_KR i...

Страница 45: ...11 2 DVI I DVI D USB DC DC USB RGB 4 9 3 DIGITAL ANALOG DVI RGB Cin21UX_KR indd 11 09 7 29 9 54 15 AM...

Страница 46: ...OK 5 P 24 Macintosh 1 USB ON Macintosh 2 OFF 3 CD ROM CD ROM CD ROM Install app 4 OS X 5 Macintosh Macintosh OS X 10 2 Inkwell ON Inkwell Ink Setting Allow me to write anywhere Windows 1Windows 2 Wind...

Страница 47: ...3 Cintiq21UX Clock Phase 1200x1600 1 p 24 2 1 2 Phase Pitch 31 92KHz 56 85Hz Cintiq21UX Power Save VESA DPMS Display Power Management Signaling ON 54W 2W 2W OFF 1W Cin21UX_KR indd 13 09 7 29 9 54 17 A...

Страница 48: ...14 3 Main control IMAGE Clock 15p 16p 4 5 P 16 6 7 8 9 ESC Windows2000 Windows Clock Phase Pitch Phase 1600x1200 P 16 P 18 RGB DVI P 14 17 Cin21UX_KR indd 14 09 7 29 9 54 18 AM...

Страница 49: ...15 1 P 16 2 3 Cin21UX_KR indd 15 09 7 29 9 54 19 AM...

Страница 50: ...ing 1 1 Full Aspect Auto Adjustment VGA Phase VGA Clock VGA POSITION VGA Vertical Horizontal Main menu Main Control OSD Control VGA DVI Display Image Position Color Display Image Color Vertical Horizo...

Страница 51: ...Reset OSD COLOR Temprature 6500K 9300K kelvin Direct Custom Direct Red Green Blue Custom Red Green Blue Cintiq OSDControl Vertical OSD Horizontal OSD Transparency OSD Time Out OSD Cin21UX_KR indd 17...

Страница 52: ...18 Cintiq21UX 180 C 180 C Cin21UX_KR indd 18 09 7 29 9 54 24 AM...

Страница 53: ...19 Cintiq21UX P 18 P 9 1 2 3 2 3 Cin21UX_KR indd 19 09 7 29 9 54 27 AM...

Страница 54: ...20 4 5 6 7 4 5 6 7 8 P 9 P 9 9 3 10 8 9 Cin21UX_KR indd 20 09 7 29 9 54 29 AM...

Страница 55: ...21 P 24 Windows 1 Ctrl 2 Shift 3 Alt 4 Macintosh 1 2 shift 3 option 4 P 24 3 1 1 1 1 1 1 2 3 4 4 2 3 1 Cin21UX_KR indd 21 09 7 29 9 54 31 AM...

Страница 56: ...22 Intuos 3 P 24 2 26 P 24 Windows Macintosh 2 Cin21UX_KR indd 22 09 7 29 9 54 32 AM...

Страница 57: ...23 1 2 Cin21UX_KR indd 23 09 7 29 9 54 35 AM...

Страница 58: ...24 P 24 Windows Windows P P Wacom Tablet Macintosh 1 2 3 4 5 6 7 Cin21UX_KR indd 24 09 7 29 9 54 36 AM...

Страница 59: ...25 1 2 3 4 5 6 7 RGB P 13 P 24 1 2 3 4 OK Cin21UX_KR indd 25 09 7 29 9 54 37 AM...

Страница 60: ...26 1mm 1mm 400g 400g pen Cin21UX_KR indd 26 09 7 29 9 54 39 AM...

Страница 61: ...27 30 91 1kHz 56 85kHz Check the resolution DVI I Refresh Rate 70Hz Refresh Rate P 11 P 11 P 9 ON P 11 P 11 USB DVI I P 9 Cin21UX_KR indd 27 09 7 29 9 54 41 AM...

Страница 62: ...lock Phase SXGA 1280X1024 Clock Phase Clock Phase P 14 17 P 30 P 14 17 P 14 17 P 14 17 P 15 17 P 15 17 P 14 17 P 15 17 Windows Macintosh 2 P 24 25 P 24 25 P 24 25 P 7 P 24 25 P 24 25 P 24 25 P 12 Cin2...

Страница 63: ...29 USB http www wacom com USB USB Windows USB Windows DOS USB USB USB USB USB Universal Serial Bus DOS Windows P 11 Macintosh USB USB USB USB USB USB P 11 P 12 Cin21UX_KR indd 29 09 7 29 9 54 42 AM...

Страница 64: ...x0 270 H mm 432 0x324 0mm 256 1 677 RGB 0 7Vp p 75 TTL 2 2k DVI 1 0 31 92kHz 56 85Hz UXGA 75kHz 60Hz 220cd m2 DDC2B LCD Cintiq LCD Cintiq 21UX 5 76 million sub pixel sub pixel 432x324mm 200 Ipmm 0 05...

Страница 65: ...31 30 2 A S RMA UPS United Parcel Service i ii Cin21UX_KR indd 31 09 7 29 9 54 43 AM...

Страница 66: ...557 3895 support wacomdigital co kr 1 360 896 9833 1 360 896 9724 http www wacom com productsupport email cfm E mail support wacom com 1 Wacom Technology Corporation 1311 SE Cardinal Court Vancouver...

Страница 67: ...12 12 Cintiq21UX 13 13 Cintiq21UX Power Save 13 13 14 15 Cintiq21UX 18 18 18 Cintiq21UX 19 19 ExpressKeys Touch Strips 21 22 23 24 24 24 25 26 26 26 27 27 Windows Macintosh 28 28 Windows 28 Macintosh...

Страница 68: ...2 Cintiq21UX Cintiq21UX USB Wacom Cin21UX_TC indd 2 09 7 29 9 57 35 AM...

Страница 69: ...3 DVI DVI USB USB USB USB 15 Cin21UX_TC indd 3 09 7 29 9 57 37 AM...

Страница 70: ...4 35 C 5 C Cintiq Cin21UX_TC indd 4 09 7 29 9 57 39 AM...

Страница 71: ...5 USB RGB DVI DVI RGB Cin21UX_TC indd 5 09 7 29 9 57 39 AM...

Страница 72: ...6 1 Wacom 2 3 30 Wacom Wacom Wacom Wacom Windows Microsoft Corporation Macintosh Apple Computer Inc RGB DVI Cin21UX_TC indd 6 09 7 29 9 57 40 AM...

Страница 73: ...7 Status LED Power LED Cintiq Cintiq Power Switch ExpressKeys 21 Touch Strips 21 DVI I USB P 18 RGB DVI P 14 17 Cin21UX_TC indd 7 09 7 29 9 57 43 AM...

Страница 74: ...21UX VESA Video Electronics standard Association FPMPMI Flat Panel Monitor Physical Mounting Interface Standard VESA M4 0 7mm PITCH 15 mm 15 mm 1 2 3 4 4 M4 0 7 mm PITCH 5 Cin21UX_TC indd 8 09 7 29 9...

Страница 75: ...9 DVI I DVI D DVI I RGB 2 2 MNE A059 4 Cin21UX_TC indd 9 09 7 29 9 57 49 AM...

Страница 76: ...iq21UX 1 2 DVI I DVI DVI DVI RGB 3 DVI RGB 2 DVI DVI DIGITAL DVI RGB ANALOG 4 DC DC 100V 5 6 7 8 USB USB 9 P 12 Cintiq21UX High Color 16Bit 65 536 True Color 24Bit 1 677 Cin21UX_TC indd 10 09 7 29 9 5...

Страница 77: ...11 2 DVI I DVI D USB Macintosh USB DC DC USB RGB 4 9 3 DIGITAL ANALOG DVI RGB Cin21UX_TC indd 11 09 7 29 9 57 52 AM...

Страница 78: ...4 OK 5 P 24 Macintosh 1 USB Macintosh 2 3 Install app 4 5 Macintosh Windows 1 Windows 2 Windows Macintosh 1 2 Remove Tablet Macintosh OS X 10 2 Inkwell Inkwell Ink Settings Allow me to write anywhere...

Страница 79: ...13 Cintiq21UX 1 2 PHASE PITCH 31 92KHz 56 85Hz Cintiq21UX Power Save VESA DPMS Display Power Management Signaling ON 54W 2W 2W OFF 1W 1200 1600 1 P 24 2 Cin21UX_TC indd 13 09 7 29 9 57 53 AM...

Страница 80: ...14 3 Main Control 15 16 4 STRIPE 5 P 16 6 STRIPE 7 8 9 ESC Space Windows2000 Windows 1200 1600 STRIPE P 18 RGB DVI P 14 17 P 16 Cin21UX_TC indd 14 09 7 29 9 57 54 AM...

Страница 81: ...15 1 P 16 2 3 Cin21UX_TC indd 15 09 7 29 9 57 56 AM...

Страница 82: ...16 Backlight 1 1 1 1 Fill VGA VGA VGA VGA OSD VGA DVI Cin21UX_TC indd 16 09 7 29 9 57 57 AM...

Страница 83: ...17 OSD 6500K 9300K Cintiq OSD OSD OSD OSD OSD Cin21UX_TC indd 17 09 7 29 9 57 58 AM...

Страница 84: ...18 Cintiq21UX 180 180 Cin21UX_TC indd 18 09 7 29 9 58 00 AM...

Страница 85: ...19 1 2 3 2 3 Cintiq21UX P 18 P 9 Cin21UX_TC indd 19 09 7 29 9 58 03 AM...

Страница 86: ...20 4 5 6 7 4 5 6 7 8 P 9 9 3 10 8 9 Cin21UX_TC indd 20 09 7 29 9 58 06 AM...

Страница 87: ...Touch Strips ExpressKeys ExpressKeys P 24 Windows 1 Ctrl 2 Shift 3 Alt 4 Macintosh 1 2 shift 3 option 4 Touch Strips Touch Strips P 24 3 Touch Strips Touch Strips Touch Strips 1 1 1 1 1 2 3 4 4 2 3 1...

Страница 88: ...22 Intuos 3 P 24 26 P 24 Windows Macintosh Cin21UX_TC indd 22 09 7 29 9 58 09 AM...

Страница 89: ...23 1 2 Cin21UX_TC indd 23 09 7 29 9 58 12 AM...

Страница 90: ...24 P 24 Windows Windows P P Wacom Wacom Macintosh Wacom 1 2 3 4 5 6 7 Cin21UX_TC indd 24 09 7 29 9 58 13 AM...

Страница 91: ...25 1 2 3 4 5 6 7 Expert RGB P 13 P 24 1 2 3 4 OK Cin21UX_TC indd 25 09 7 29 9 58 14 AM...

Страница 92: ...26 1 mm 1mm 400 400 Cin21UX_TC indd 26 09 7 29 9 58 23 AM...

Страница 93: ...56 85Hz DVI I DVI I DVI I DVI I DVI I 70Hz P 11 P 11 P 9 P 11 P 11 P 14 17 P 29 P 14 17 P 14 17 P 14 17 P 15 17 P 15 17 P 14 17 P 15 17 DVI I DVI I SXGA 1280 1024 DVI I DVI I Cin21UX_TC indd 27 09 7...

Страница 94: ...25 P 24 25 P 7 P 24 25 P 24 25 P 24 25 P 12 USB Hub USB Hub USB Windows USB Windows DOS USB USB Hub USB USB USB Universal Serial Bus DOS Windows P 11 Macintosh USB USB USB USB Card USB USB P 11 P 12 C...

Страница 95: ...0 270 W 0 270 H mm 432 0 324 0mm 256 1 677 RGB 0 7Vp p 75 TTL 2 2k DVI 1 0 31 92kHz 56 85Hz UXGA 75kHz 60Hz 220cd DDC2B LCD Cintiq TFT Wacom Cintiq 21UX 576 sub pixels 13 13 50 432 324mm 201pmm 0 005...

Страница 96: ...ise Authorization Wacom Wacom UPS Wacom Wacom Wacom Wacom i ii Wacom Wacom Wacom Wacom Wacom Wacom Wacom Wacom Wacom Wacom 1 360 896 9833 Fax 1 360 896 9724 http www wacom com productsupport email cfm...

Страница 97: ...wacom com tw distributor dist_index html http club wacom co jp support en servlet support user Swusr200Sv00 81 3 5309 1588 81 3 5309 1514 http www wacom com tw 1 Wacom Wacom Wacom Wacom Wacom Technolo...

Страница 98: ...32 Cin21UX_TC indd 32 09 7 29 9 58 27 AM...

Страница 99: ...UM 0306 G Printed in China 2005 1 13 WACOM 21UX User s Guide...

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