33
•
Is another phone or tablet already connected to the SmartShunt? This is indicated by a blue light that stays
on. Only one phone or tablet can be connected to a SmartShunt at any given time. Make sure no other
devices are connected and try again.
•
Is the VictronConnect App up to date?
•
Are you close enough to the SmartShunt? In open space the maximum distance is about 20 meters.
•
Are you using the Windows version of the VictronConnect App? This version cannot do Bluetooth. Use
Android, iOS or MacOS instead (or use the USB - VE.Direct interface).
•
Has Bluetooth been turned off in the settings? See paragraph 7.5.5: “Disabling and re-enabling Bluetooth”.
For connection issues, see the troubleshooting section of the VictronConnect manual:
https://www.victronenergy.com/live/victronconnect:start
10.2.2
PIN code lost
If you have lost the PIN code you will need to reset the PIN code to its default PIN code, see paragraph 7.5.4:
“Changing PIN code”.
More information and specific instructions can be found in the VictronConnect manual:
https://www.victronenergy.com/live/victronconnect:start
10.3 Incorrect readings
10.3.1
Charge and discharge current are inverted
The charge current should be shown as a positive value. For example: 1.45A.
The discharge current should be shown as a negative value. For example: -1.45A.
If the charge and discharge currents are reversed, the negative power cables on the SmartShunt must be
swapped. See paragraph 3.3: “Basic electrical connections”.
DC
loads
and
chargers
RIGHT
WRONG
DC
loads
and
chargers
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