VFI33 Vent Free Gas Fireplace System
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LIMITED LIFETIME WARRANTY POLICY
LIFETIME WARRANTY
The following components are warranted for life to the original owner, subject to proof of purchase: Firebox, Combustion
Chamber, Heat Exchanger, Grate and Stainless Steel Burners.
FIVE YEAR WARRANTY
The following components are warranted for 5 years to the original owner, subject of proof of purchase: Ceramic Fiber
Logs, Catalytic Filter and Aluminized Burners.
BASIC WARRANTY
Vermont Castings Group warrants the components and materials in your gas appliance to be free from manufacturing
and material defects for a period of one year from date of installation. After installation, if any of the components man-
ufactured by Vermont Castings Group in the appliance are found to be defective in materials or workmanship, Vermont
Castings Group will, at its option, replace or repair the defective components at no charge to the original owner. Vermont
Castings Group will also pay for reasonable labor costs incurred in replacing or repairing such components for a period
of one year from the date of installation. Any products presented for warranty repair must be accompanied by a dated
proof of purchase.
This Limited Warranty will be void if the appliance is not installed by a qualifi ed installer in accordance with the installation
instructions. The Limited Lifetime Warranty will also be void if the appliance is not operated and maintained according
to the operating instructions supplied with the appliance, and does not extend to (1) fi rebox/burner assembly damage
by accident, neglect, misuse, abuse, alteration, negligence of others, including the installation thereof by unqualifi ed
installers, (2) the costs of removal, reinstallation or transportation of defective parts on the appliance, or (3) incidental or
consequential damage. All service work must be performed by an authorized service representative.
This warranty is expressly in lieu of other warranties, express or implied, including the warranty of merchantability of
fi tness for purpose and of all other obligations or liabilities. Vermont Castings Group does not assume for it any other
obligations or liability in connection with the sale or use of the appliance. In states that do not allow limitations on how
long an implied warranty lasts, or do not allow exclusion of indirect damages, those limitations of exclusions may not
apply to you. You may also have additional rights not covered in this Limited Warranty.
Vermont Castings Group reserves the right to investigate any and all claims against the Limited Warranty and decide
upon method of settlement.
IF WARRANTY SERVICE IS NEEDED...
1. Contact your supplier. Make sure you have your warranty, your sales receipt and the model/serial number of your
Vermont Castings Group product.
2. DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.
