20306741
40
BLDV7 Series Gas Fireplace
TROUBLESHOOTING
GENERAL TROUBLESHOOTING
SYMPTOM
POSSIBLE CAUSE
ACTION
1. The pilot and main burner
extinguish while in operation
A. Inner vent pipe leaking exhaust
gases back into system
A. Check for flue product leak. Replace
defective pipe section.
B. Horizontal vent improperly
pitched
B. Check horizontal-venting piping is run
-
ning upward 1/4" per foot. Do not run
the pipe level or downward.
C. Improper vent cap installation
C. Check for proper installation and free-
dom from debris or blockage.
2. Glass Soots
A. Flame impingement on logs
A. Install log set per the instructions
Inspect the injector and air intake area.
Make sure this area does not have any
blockage from debris and clean.
Check gas supply
3. Flame burn blue and lifts off
burner (ghosting)
A. Insufficient oxygen being
supplied
A. Ensure that the vent cap is installed
properly and free of debris. Ensure
that the vent system joints are tight
and have no leaks. Ensure that no
debris has been blocking the inner
air intake at the bottom back of the
combustion chamber. Ensure that the
glass is properly secure and latch.
