Verint Nextiva S2750e Series, Руководство пользователя

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Verint Video Intelligence Solutions 45
Nextiva S2750e Series User Guide
Updating the Firmware
You may need to update the S2750e to have access to new firmware or new features.
Updating the firmware of a device retains its configuration. Many tools are available to
perform the update: the SConfigurator utility, the web interface (see page 42), or a video
management software like Verint Nextiva; for the detailed procedure, refer to the
documentation of the software.
The latest firmware files are available on the Verint Video Intelligence Solutions extranet
(Quick Links > Firmware and Applications > Nextiva Intelligent Edge Devices).
Performing a Reset
Depending on the gravity of the situation, you can reboot the device, load its default
configuration, or perform both these actions if the device does not react the way is should:
1. Start by rebooting the device. The device will retain all its configuration.
2. If it continues to perform abnormally, load its default configuration. All user-defined
values will be lost.
3. If the problem persists, perform a hard reset that will assign the default factory settings
to the device and reboot it.
To reboot the camera with the Reset button:
1. Remove the dome cover.
2. Press and hold the Reset button located on the service board for one second.
The device reboots, while retaining its configuration.
To reboot the camera with a software tool:
1. Perform one of the following operations:
†
In SConfigurator, go to the Units tab, select the device to reboot, click Configure,
select the Unit entry in the parameter tree, then click Reboot Unit.
†
In the web interface, click Maintenance in the navigation pane, then click Reboot.
The device reboots, while retaining its configuration.
To load the default configuration:
1. Perform one of the following operations:
†
In SConfigurator, go to the Units tab, select the device to reboot, click Configure,
select the Unit entry in the parameter tree, then click Load Default Settings.
Note: Firmware downgrade is not supported on any device. If you perform a downgrade,
any problem encountered will not be covered by your product warranty.