Ventis ME150, Инструкция по установке и эксплуатации

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ME150 - Installation and Operation Manual
VENTIS LIMITED LIFETIME WARRANTY
The warranty of the manufacturer extends only to the original retail purchaser and is not transferable. This warranty covers brand new
products only, which have not been altered, modified nor repaired since shipment from factory. Proof of purchase (dated bill of sale), model
name and serial number must be supplied when making any warranty claim to your VENTIS dealer.
This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper installation, lack of maintenance, over
firing, negligence or accident during transportation, power failures, downdrafts, venting problems or under-estimated heating area are not
covered by this warranty. The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a
minimum acceptable temperature in the designated area in case of a power failure.
This warranty does not cover any scratch, corrosion, distortion, or discoloration. Any defect or damage caused by the use of unauthorized or
other than original parts voids this warranty. An authorized qualified technician must perform the installation in accordance with the
instructions supplied with this product and all local and national building codes. Any service call related to an improper installation is not
covered by this warranty.
The manufacturer may require that defective products be returned or that digital pictures be provided to support the claim. Returned products
are to be shipped prepaid to the manufacturer for investigation. Transportation fees to ship the product back to the purchaser will be paid by
the manufacturer. Repair work covered by the warranty, executed at the purchaser’s domicile by an authorized qualified technician requires
the prior approval of the manufacturer. All parts and labour costs covered by this warranty are limited according to the table below.
The manufacturer, at its discretion, may decide to repair or replace any part or unit after inspection and investigation of the defect. The
manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of any
warranted but defective parts. The manufacturer shall, in no event, be responsible for any uncommon, indirect, consequential damages of any
nature, which are in excess of the original purchase price of the product. A one-time replacement limit applies to all parts benefiting from
lifetime coverage. This warranty applies to products purchased after March 1
st
, 2015.
DESCRIPTION
WARRANTY APPLICATION
PARTS LABOUR
Combustion chamber (welds only), castings and convector air-mate.
Lifetime 4 years
Plating * (defective manufacture) – subject to limitations above and ceramic glass
(thermal breakage only * ).
Lifetime N/A
Stainless steel firebox components, C-Cast baffle * , vermiculite baffle * and secondary
air tubes
*,
glass retainers and handle assembly.
5 years 3 years
Surrounds and heat shields, ash drawer, steel legs, pedestal and trim (aluminum
extrusions).
5 years N/A
Carbon steel firebox components.
3 years 2 years
Blowers, heat sensors, switches, rheostat, wiring and electronics.
2 years 1 year
Paint (peeling), gaskets, insulations, firebricks and ceramic fibre blankets.
1 year N/A
*Pictures required
Labour cost and repair work to the account of the manufacturer are based on a predetermined rate schedule and must not exceed the
wholesale price of the replacement part.
Shall your unit or a components be defective, contact immediately your VENTIS dealer. To accelerate processing of your warranty claim, make
sure to have on hand the following information when calling:
•
Your name, address and telephone number;
•
Bill of sale and dealer’s name;
•
Installation configuration;
•
Serial number and model name as indicated on the
nameplate fixed to the back of your unit;
•
Nature of the defect and any relevant information.
Before shipping your unit or defective component to our plant, you must obtain an Authorization Number from your VENTIS dealer.
Any merchandise shipped to our plant without authorization will be refused automatically and returned to sender.