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9 Diagnosis, asset management and service
VEGAPULS 65 • Foundation Fieldbus
36518-EN-140209
Code
Text mes-
sage
Cause
Rectification
M505
No echo avail
-
able
–
Level echo can no longer
be detected
–
Clean the antenna
–
Use a more suitable
antenna/sensor
–
Remove possible false
echoes
–
Optimize sensor position
and orientation
9.4 Rectify faults
The operator of the system is responsible for taking suitable meas
-
ures to rectify faults.
The first measures are:
•
Evaluation of fault messages, for example via the display and
adjustment module
•
Checking the output signal
•
Treatment of measurement errors
Further comprehensive diagnostics options are available with a PC
with PACTware and the suitable DTM. In many cases, the reasons can
be determined in this way and faults rectified.
Depending on the reason for the fault and the measures taken, the
steps described in chapter "
Setup
" must be carried out again or must
be checked for plausibility and completeness.
Should these measures not be successful, please call in urgent cases
the VEGA service hotline under the phone no.
+49 1805 858550
.
The hotline is also available outside normal working hours, seven
days a week around the clock.
Since we offer this service worldwide, the support is provided in
English. The service itself is free of charge, the only costs involved are
the normal call charges.
9.5 Exchanging the electronics module
If the electronics module is defective, it can be replaced by the user.
In Ex applications, only instruments and electronics modules with ap
-
propriate Ex approval may be used.
If there is no electronics module available on site, the electronics
module can be ordered through the agency serving you. The electron
-
ics modules are adapted to the respective sensor and differ in signal
output or voltage supply.
The new electronics module must be loaded with the default settings
of the sensor. These are the options:
•
In the factory
•
Or on site by the user
Reaction when malfunc-
tions occur
Procedure for fault recti-
fication
Reaction after fault recti-
fication
24 hour service hotline