144
Appendix
memo
• Before handing in the product for repairs,
make a backup of the contents of the
memory since they may disappear during
repairs. Note that the Company shall
not be liable for any damages and loss
of income should the contents of the
memory be altered or lost.
• Recycled parts that meet the Company's
quality standards are sometimes used
for repairs.
• Collected au cell phones by
Replacement cell phone delivery service
which you used before are recycled to
cell phones for replacement after repairs.
Also replaced parts by au after-sales
service are collected and recycled
by KDDI. They are not returned to
customers.
■
Performance parts for repair
The Company retains performance parts for
repair of the VEGA (PTL21) main unit and its
peripherals for six years after discontinuation
of production. "Performance parts for repair"
refers to parts required for maintaining the
functions of the product.
■
Warranty card
At the store of purchase, thoroughly check
and read the name of the retailer, date of
purchase and other necessary details filled
in on the warranty card, and be sure to keep
it in a safe place.
■
Secure cell phone support plus
An after-sales service membership program
on a monthly basis called "Secure cell
phone support plus" (monthly fee: 399 yen
including tax) is available for using your au
cell phone for a long time without worries.
This service expands coverage for many
troubles including malfunction, theft and
loss. For details of this service, refer to
au website or contact Secure cell phone
support center.