35
Accessing Voice Mail or Other Phone
Functions by sending DTMF tones/digits
During an active call, many times it is necessary to
send DTMF digits through the call so that voice
mail can be accessed or a number can be left on a
pager, text messaging system It works, when you
press the buttons on the keypad, a connection is
made that generates two tones at the same time. A
"Row" tone and a "Column" tone. These two tones
identify the key you pressed to any equipment you
are controlling. If the keypad is on your phone, the
telephone company's "Central Office" equipment
knows what numbers you are dialing by these tones,
and will switch your call accordingly. If you are
using a DTMF keypad to remotely control
equipment, the tones can identify what unit you
want to control, as well as which unique function
you want it to perform. This can now be activated
by voice control through your
VControl™
system.
Two Calls Ongoing
<Beep>
Conference
Î
Calls are
connected together for a three-way call
.
Active Call On-going
Voice Mail prompt
Î
<Beep>
Dial
Î
“
Number Please”
<Beep> enter appropriate
numbers [e.g. 1234]
Voice Mail – enter password
Î
<Beep>
Dial
Î
enter appropriate number sequence [e.g.
1234] Continue this for as many prompts as
necessary
For * pronounce
Star
for # pronounce
Pound
36
Special Note
Î
with prompts on it sometimes
becomes possible to invoke DTMF codes before
your voicemail or PBX sequences to the next
response, etc.; therefore if you use this feature
frequently it is suggested that you go to
Set-up
and
turn off
Confirmation Prompts.
Activating the Voice Dialing Function of Your
Cell Phone
Many phones or wireless carriers provide voice
activation features which are invoked from your
phone rather than the hands-free kit. To access your
phone functions use the
.
This example is taken from the Motorola V710
Press and hold the
button [approx. 2
seconds] until the phone prompts
Î
‘
Say a
Command”
[Name Dial, Digit Dial, Camera,
Voicemail, Redial, Received Calls]
It should be noted that once a command is issued
such as Voicemail and the phone connects to
your voicemail you can still depress the
.
Button and utilize the DTMF functions;
however, with some phones you will have to
pick-up the phone and press the keys as
designated by the voice prompts.
Please refer to you phone manual for specific
functions pertaining to your phone or wireless
carrier.
